Without a Trace is gritty, realistic (it profits from the extensive input of a former FBI agent), the personal lives of the five main agents, never in the foreground, but always running through the series like a red thread, make Jack Malone and his crew human and believable, and yes, invariably one of the agents will come into the scene and say "I have a lead on the car (or phone number). I'm going to check it out." That's real life in a unit like the Missing Persons Bureau of the FBI, a lot of it is routine and repetitive stuff. The scripts are taught and fast-moving (the extra scenes you get on the DVD release of The Complete First Season show how every episode is honed down to a fine edge, eliminating everything that slows down the plots. The acting is flawless, these are five different people with different profiles and characters, and I personally can believe every one of them. This is a first-rate series, action-packed yet focusing on the human beings and the plight they are in, riveting and quite addictive.