31 of 31 people found the following review helpful
Insurance is worth every penny!,
Verified Purchase(What's this?)
This review is from: 2-Year Protection Plan plus Accident Protection for Kindle Fire HD 8.9" (Accessory)
I never thought I'd have to use it and my wife thought it was a waste of money but when some pixels failed on the device (I had a bunch of white dots on the screen), I called Amazon and had a replacement Kindle within 2 days. The process was hassle-free and worth every cent. Because I was able to return the failing product, the warranty is still good until the end of the term. Definitely worth peace of mind knowing I don't have to spend another $359 or more on a replacement. Amazon customer service is top-notch!
UPDATE: September 16, 2013
Had to use it again when the charging port broke. Called AMAZON. They saw I had the extended warranty and put a brand new one in the mail. Got it in 2 days. Came with a return box. I printed out a return label and sent it off. No hassles and service was prompt. Totally worth the money.