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Customer Review

24 of 25 people found the following review helpful
3.0 out of 5 stars Evolutionary not revolutionary., April 27, 2010
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This review is from: TiVo TCD746320 Premiere DVR, Black (2010 Model) (Electronics)
While I enjoy the new box size and look. It's obvious by now to anyone who read a review the HD menu which is supposed to have made this the great and wonderful new box is not ready for prime time.

The new HD interface is slow, unstable and incomplete. It is by definition a "BETA" still. I would not recommend using it as your primary interface until it is completed. Luckily there is the option to run the legacy "SD" interface TIVO is known for until that happens. But that effectively eliminates the reason for upgrading. It is essentially a Series 3 hd in a new form factor with a bigger hard drive, all other features on this new box are already available there.

If you don't already own a TIVO and need a HD cable box with DVR then this is a great choice, just use the SD menu. If you already own a TIVO series 3 HD box save your money, there is nothing here to justify a 300 dollar upgrade and the time involved to set it up and deal with the bugs.

I quite frankly can't believe with all the competition Tivo has they could leave out what should be standard features in 2010 and justify the cost/fees involved.

New box design and look.
More recording time from last series.
New HD interface that displays a lot of good info about the shows you have.(when its finished)
New hardware processor etc
USB keyboard support
netflix streaming support (existing feature)
amazon movies on demand support (existing feature)
blockbuster (existing feature)
Ability to transfer shows to home pc or home server (existing feature)
Ability to set recording of new shows etc via the tivo website (existing feature)

No built in wifi. You have to buy a very expensive and unattractive wifi adapter. Most of us don't have an Ethernet connection to our entertainment center so this is a must have for most of us. Add 40 - 90 dollars to your cost. You can get blue ray players for less then 300 now with built in wifi. This was just a cheap nickel and dime you decision on tivo's part.
45 hours of HD recording time. In the day of 2TB hard drives tivo puts in a 320GB (yes you can upgrade to XL but why? The XL should have a 2TB). Look forward to paying for a branded tivo extender drive from WD if you want more.
Still the monthly fee PER BOX unless you want to pay lifetime, 300 to 400 dollars per box.
Look forward to being blasted by commercial company ads on the tivo itself especially in the HD interface.
Cable cards is a real pain and they do not offer tru2way. That means no "on demand" from the cable company. Also look forward to the service fee to have these installed, in addition to a possible monthly fee as well.
If you have multiple tivo's there is no over network streaming, you have to transfer a show from one to the other and its slow, real slow especially for shows in HD.
No ability to re download a rented movie (even if you haven't watched it yet on amazon movie on demand. That means if the download goes bad, which is very possible with a unit that locks up this much, you can't download it again without repurchasing it.
New hardware, but I see no performance difference if anything its slower then series 3. Dual core processor but the software doesn't support multiple threads yet to actually use it,(for stability reasons according to tivo, once again proving this box was not ready for release.)

Overall the Tivo premiere is a buggy, expensive mess. You quite simply do not get what you pay for/continue to pay for on a monthly basis. You can tell tivo isn't there for its customers, its there to make money and it shows with this latest box. It was rushed to market and its as cheap as it can possibly be.

I am disappointed, but overall I see the potential in a year. And personally I don't want to deal with the cable company again to get my old tivo re setup.

Tivo should of waited to release this or at least made it extremely clear the HD menu is not ready for prime time instead of touting it as a finished product. It clearly is not and it shows with the reviewers feedback all over the tech community.
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Showing 1-1 of 1 posts in this discussion
Initial post: Sep 29, 2010, 9:59:40 PM PDT
I totally agree. As a tivo customer for 3 years and a Premiere owner for a few months I would say that I am so frustrated with Tivo. They used to be innovative, but they really havent came out with anything good since the Series 2. I cant wait for the new Boxee or Google Tv to come out. I am ready to leave Tivo. The Premiere is a complete disappointment from a struggling, has been company.
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