The massage action of the rollers gives a soothing sensation and plumps up the eye area immediately after use but the cream is not really effective. Very watery. And the area only stays plump for a few hours.I'm in my 20s and it does next to nothing for my fine lines, but it's an alright moisturizer. This roller should be used in combination with another eye cream for maximum effectiveness cause the rolling action helps incorporate the product alot better than just using your fingers. There are better formulas out there.
Hi Cynthia- I am sorry you are not satisfied with our product. Please call us at 1-800-285-5170 M-F 9am - 6pm as we stand behind our products 100% and we'd be happy to replace it for you. Thanks! ^ Claudia @ Olay