Top positive review
7 people found this helpful
Quality product, lifetime warranty, excellent customer service
on April 5, 2010
I love amazon.com, today my order came in with the drain tool Superior Tools 6020 Tub Drain Wrench, Fits 1/2-Inch and 3/8-Inch Ratchet, the Danze drain, and other goodies. The Danze came in a store display plastic form fitting pack so they arrived without scratches. I examined the Danze drain and found it is made from a heavy brass casting that was much nicer than the die cast junk I used to have.
While examining the drain I noticed the O-ring had a gouge in it. I called the tech support line and they sent a new one free of charge via priority mail. That really impressed me.
Using the tool I easily removed the old drain, and using GE Bath Silicone II I installed the Danze drain and the new overflow cover. NO more leaks, a limited lifetime warranty, no more die cast to swell and lose its finish and leak and the wife is happy.