Top critical review
97 people found this helpful
Best bang for the buck, but be aware of screws in the bottom can loose to make noise
on January 12, 2012
I went through multiple review forums looking for a treadmill under $700 and finally settled on this. I'm really happy with my choice. You basically get all you need from this treadmill. I don't notice any difference from the one sitting in the gym regarding performance. I ran on the treadmill for a few times at 6.5. It was doing great.
1: very very stable, no shaking at all. The frame is very solid and heavy
2: Easy to move (there are four wheels)
3: folding option(when folding down, it goes very slowly and gently to prevent injuries)
4: it's that simple, hit start, adjust the elevate on the left, adjust the speed from 0.5 to 10 on the right, then you are on your way. of course, you can use the preset 9 programs.
5: speaker: hook your smart phone (don't have to be iphone) or any mp3 player, you listen to music while running
6: fan: the little fan on the console helps cool you down in hot summer
7: instruction is quite intuitive. Following the instruction, after 3 steps, better with an assistant (don't have to be a mussel man), then you are all set.
8: pretty quiet
1: the speaker is an OK speaker. the sound is lousy when adjusting volume to very high. but what do you expect at this price point
2: the instruction use the length of screws to illustrate. It would be more helpful if they can also refer the label on the plastic bag of the screws.
3: The borders of the console panel is made of very thin plastic
1: step one (8mm shortest screws 8 in a bag)
2: step two (20mm screws 4 each bag, 8 in total)
3: step three(15mm screws 4 a bag, 4 in total)
4: the largest screw driver is for lubricating the tension of the mat.
5: make sure to keep the lead wire which is for getting the power cord plugged into your console
About the white glove delivery experience:
1 My carrier is pilot.
2 Amazon sends you two emails: one for shipment confirmation; another for scheduling delivery. You can also call to schedule, otherwise they will call you.
3 It was great that two guys delivered to my basement. But they made it clear that they don't do unpacking.
Overall, I would recommend this to anyone looking for a good treadmill at a reasonable price.
After 9 month use, this treadmill has issues with the cushions. It keeps giving me loud squeaking sound. I emailed the CS and made a couple of phone calls. If you email them, you will be asked to fill out a questionnaire and a QA document. They will try as much as they can that you handle it yourself. I followed all the instructions, even the recommended teflon oil for smoothing. All did not work out. Finally, they will send the replacement for the cushions, but is back ordered for two more weeks. A technique guy will contact me. For these issues, I removed one star from my previous review. Will update if it is solved.
A technician (horizon outsourced this to a local company) came over and worked on it for about an hour and half and finally got the problem fixed. it turned out it was not the cushion, but the 4 screws loosed on the bottom when getting intensive use. He recognized the problem immediately because he found the same problem on the same model once. But it was very challenging to tighten them without experience. He got fixed and told me it will last at least 6 years. Hopefully, it was just me having this problem.
So, overall, it is a nice treadmill with potential quality issues.