Top critical review
49 people found this helpful
Great fan, "if you only want to use it for 1 year and then buy a new one"
on June 24, 2016
I purchased a couple other fans until I found this fan and honestly, it's the best bang for your buck. You may be wondering why I only give it 1 star though? And why I no longer purchase Ozeri products? Read below for my honest review.
-3 Speed settings: 1) Breezy 2) Heavy Wind 3)Blow your head off
-Setting 1 is Quiet enough that it's comfortable when trying to sleep
-Heavy glass base: Sturdy enough to keep the fan upright
-Stylish: This is a good looking fan, so props for doing well on that!
-Controls: You have a lot of options with this fan, many timer delays, it oscillates, and even a couple modes just for when you sleep or need it soft
-Remote: All the functions can be set on the fan itself or on the small remote control
-Only a 1 year warranty: It seems well made, but the top fan (of the 3) stopped working conveniently right after I had it for 1 year. Yes, most other fans on the market including Lasko only have a 1 year warranty, but if you have a quality product, why not back it with something that's at least 2 years. I don't want to spend $100 every year replacing my fan. I want a quality product that's going to last!
-Customer Service wasn't helpful: They had me jump through so many hoops through email and we kept going back and forth that I simply gave up and said "screw this, I'm done". Is that how they want to keep customers coming back for more? I probably would have purchased more fans for other parts of the house, but their poor customer service ruined that for me.
-The tube from the base of the stand to the stand itself needs to be metal and not plastic. I feel like using plastic for this part is the cheaper option. If you have kids running around and they accidentally knock the fan over, this will break. This happened in my home and it didn't completely break apart, but it did cause the fan to be wobbly at the joint after that. Which totally sucks! Those round metal fans I used to use and even the Lasko fan I use now fall over and nothing happens at all. Totally fine. So if this gets knocked over once, say goodbye as it's bound to break.
-There's a blue light near the base that remains on when the fan is turned on. I'd make an option to either turn it off or get rid of it all together.