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Customer reviews

1.0 out of 5 stars
Adobe Creative Cloud
Edition: 1-month Plan|Change

Like many others I'm a long time Adobe user. I kept up with current versions with the volume licensing program.

I mainly use Dreamweaver, Fireworks, Photoshop, Acrobat and on rare occasions Illustrator. I don't really care about the plethora of other Adobe tools, but with Creative Cloud (CC) I need to get the "Everything" package with lots of stuff I don't want or want to pay for.

No options are available to pick 3 apps or 5 apps for less money - if you want 3 or more products with this pricing model you may as well just get the "everything" option.

Adobe says CC means you get the latest versions - sounds good but in Dreamweaver some extensions break in when new versions some out. Tough. You just get the latest CC version and too bad. While I'm on Dreamweaver, Adobe just dropped the server side actions support - that's support for database queries and server side actions that were widely used. Oops. Does that cause a problem? A free extension from DMXZone was eventually released to replace those essential features, but that's how Adobe thinks about the client.

As for the latest versions, pre-CC I was in the volume licensing support plan. I paid about half the price of the CS web premium and for 2 years I got new versions sent to me as they were released. This was excellent and with perpetual licenses (vs losing the application in 30 days or less if you aren't current) I could have multiple versions installed to support clients stuck with older tech in their web sites.

CC purchased annually will cost me $600/year every year for every seat. That assumes they don't decide choose to increase the price again and again. That's about twice what I was paying for the volume licensing support plan that gave me new versions as they came out. For me twice the price to get a bunch of stuff I don't want or need and losing key features is "quite a bargain".

Adobe would not get so many hate reviews if they had just let the market decide and continue to offer the CS suite options. Large volume users can still get perpetual licensing, but not us chickens who purchase less than 100 licenses.

If you only want to own month by month or only need one application, maybe CC is a good deal. It is not for me. Adobe has been busy taking away options and raising my costs. That's why they only get one star. I'd give zero if I was able.

Update May 22, 2014
I received a notice today that Adobe will stop selling CS6 on May 30th. There will probably be some "old stock" after that, but if you want a non-subscription version of an Adobe Suite this might be the last chance.

UPDATE Dec 20, 2014
I have recently learned that Adobe is still selling the CS6 products on their own web site, but it seems no longer through distributors or retail. So their letter to me in May may have been misleading.
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on December 2, 2015
This review is for Amazon, not Adobe CC. The software works perfect, and even though it is a bit expensive, it works really well.

I bought this subscription in July as part of a deal Amazon was having. They said if you signed up for a year, in November they would issue a $75 Amazon Credit of some sort. It is December. I have received no credit, no gift card, nothing. I have talked to at least 16 people in customer service, no results. The only responses I am getting at this point is "We're looking into it."
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