Top critical review
Can't believe I had to return it.
May 31, 2014
I returned this car seat. This would have been my SEVENTH Britax seat, so I am a fan of their seats. In fact, I already have two of this model (from 2012) in different cars. When my original Britax seat expired, I replaced it with this one. Unfortunately, something seems to have changed in this model in the last year to make it much harder to use. The headrest/shoulder belt mechanism is MUCH harder to move up and down and just "jammed" about half the time. Even a six foot, very strong guy had trouble moving it at times. I went back to a big box retailer to look at it again, and had the same problem with the floor model.
Once installed, the problem was worse. I looked behind the seat and it seems different than the other years, like there is a cover missing on the upper part between the Britax belts and the seat. I install my carseats very tight against the seat so they won't move at all and it felt like the seat material from my car was preventing the Britax shoulder belts from moving freely. They had nothing between them and my seat so I am not sure how they could move.
I have multiple kids who have to use the same seat, so I have change the height on the shoulder straps regularly. The lack of reliability eliminated this carseat as an option for me. It's a shame, because clearly I like and trust Britax. I hope they fix this for the next model.