Top positive review
Great product except for one MAJOR flaw
August 2, 2017
** Update! I had to purchase a new phone, because I lost my Galaxy S6. I went ahead and spent the $$ for the Galaxy S8, and the GearVr does not overheat it AT ALL. I have played for HOURS, because I got addicted to a game called Smash Hit, and have not had one overheating incident. So because of this, I bumped up from three stars to four. I would have given it 5 for sure if it didn't overheat the S6 so badly.
This would be a five star item if it didn't overheat my phone (Samsung Galaxy S6) EVERY SINGLE TIME.
I purchased this for my 10 year old son's birthday. I'll say the graphics on the games we downloaded are awesome, especially the ocean exploration game. And it was fairly easy to set up and very easy to download games. But you can only play about 10 minutes before you get a message that the phone (or the headset) is overheating and needs to be shut down. I called Samsung tech support and the nice young lady walked me through some steps which involved clearing the phone's cache, starting the phone in safe mode, waiting an hour (!) then restarting in regular mode.
That seemed to work a little bit, because the next time he was able to play for about 20 minutes before it overheated. But after that, it was back to about 10 minutes. Very, very aggravating! Am I supposed to do the cache clearing and waiting an hour for every 10 minutes of play? Plus I don't know if the consistent overheating is damaging the phone. When I disconnect the phone from the headset after the overheating incidents, it does feel very hot to the touch.
Anyway, this is a frustrating problem. If not for this problem, this would be an awesome, outstanding product.