Top critical review
7 people found this helpful
An exercise in frustration
on March 2, 2018
My only experience with VR is NYTimes VR, which is compatible with the Google cardboard viewer. I found the experience lacking, since the viewer was uncomfortable, and the video quality was low. As a Vines reviewer, I ordered the Zeiss VR ONE (I doubt there will be a VR TWO!) and agreed to pay the tax value of the item (so it wasn’t free). This is a refurbished unit and it looked quite good. I think the straps were new, and there were no scratches or blemishes on the unit. There were no instructions included, but a small card that directed you to a website, to download the PDF manual. The manual is basic and tells you how not to install the phone into the viewer. Alignment is critical. There is an indent on the viewer which helps with horizontal alignment. You’re on your own for the vertical alignment and tilt. If you don’t get this right, you’ll be experiencing a headache from the results. The manual indicates there are two apps to download. I could only find one in the Apple App Store. So I downloaded VR One Cinema app. This app will situate you in a virtual movie theater that presumably will let you view VR movies that you have downloaded to your device....by using iTunes on your computer to transfer the files to your phone (ugh! Already I have my doubts). Just by using your head you can point and select different menu items in the theater, which is a neat concept. However, when I finally found the area where some movies were located, they would not load and display, no matter how many times I tried. Frustrated, I decided to try the device using VR movies from the NYTimes VR app. Here I had more luck. Yes, I could view the short movies, turn my head off 360 degrees (Linda Blair eat your heart out), to see what was in front and behind me, and realize that this was not an enjoyable experience. With VR content issues set aside, I found the Zeiss VR One to be a deluxe Google cardboard, but with padding and better lenses. The unit did a poor job of holding my wife’s iPhone 6; it would slip out of alignment easily. It would not hold my iPhone SE at all. They claim you can wear your glasses, but I found it uncomfortable since it was a tight fit and I had to adjust my glasses to see the movie, as well as keep the iPhone carefully aligned...not entertainment in the least for me.
If you are a diehard VR fan, then your experience with this viewer may differ from mine. For me, I’d rather watch a good feature on my HD TV with surround sound, than fuss and fidget with this device that claims a lot, but delivers little.