Top critical review
I understand that not every unit is perfect, and some will fail
Reviewed in the United States on June 21, 2016
I used this PSU in a new build. Almost immediately, there were occasional random shutdowns with no error or BSODs. These increased in frequency until now, in which there is no power up at all. It has failed after 7 months. I understand that not every unit is perfect, and some will fail. My complaint is the long, arduous process to get a replacement. I have to send the PSU back, after they receive it, it will take 7-14 days to get a replacement, so no computer for up to 3 weeks, unless I buy another PSU, so what's the point of a warranty? Other companies I have dealt with have much better warranty processes, ensuring that you are not without a computer for weeks. I will not buy from Cooler Master again.