Top critical review
liked it but.....
Reviewed in the United States 🇺🇸 on August 16, 2013
The one part it doesn't say in the manual is how fragile the centrifuge basket is. When we took it apart to clean it (very easy, and doesn't leak when reassembled, any surgeon will tell you that's a good thing), tossed it into the sink (lightly that is, we didn't chuck it from across the room or spike it in the sink like a football.). The next day I noticed that the basket was dented (badly, should've called progressive). When I wrote up Omega's website about this (again insurance quote), after two weeks I never received a reply, even checked spam box. It was a rather simple question,(say this like Dr. Cox talking down on JD) where can I buy replacement and back up parts? I didn't play the oh this is a HUGE inconvenience and blah blah blah, it was my fault (if it ends up with a warning label, I'm that guy) They treated me like a bad date and never called back. I ended up contacting Amazon to return it and bought a Breville fountain multi-speed......juicer (no idea what the model number is, though it is on Amazon it has a B and a J and some numbers), from Bed, Bath and Beyond (already started juicing, had a fridge full of veggies and didn't want to wait a week). The Breville is pretty awesome, and their site actually has an online store to order spare parts, replacements and add-ons. Also after about 2 weeks of owning the Omega, it seemed to slow down, i wasn't getting the speed I'd had before (even talked to Scotty, we just didn't have the powerrrrrrrr) and I was noticing it in the pulp, the pulp was chunky and wetter (ummmm leaving that one alone). Also it sounded like a piece was banging around in the centrifuge (i swear i didn't put anything in there other than fruit or veggies, again warning labels are there for a reason), took it apart numerous times to find nothing. I really wanted to love the BMJ330 but, after the nonexistent customer service from Omega and the short lived performance (ladies ya feel me), I had to go to their competitor. The Breville far exceeds the Omega, best part is that it has a see through bowl so I can watch the veggies/fruit get pulverized, it's really cool (i imagine they're my coworkers in the window...not really......yeah really). Plus the Breville comes with a cleaning brush (its the little things.....really) and they tell you exactly how to use and clean it (there's a reason why there's warning labels, cause some idiot did it before you). Maybe I missed that in the Omega instructions but, I don't recall seeing it (I'm a guy, what's a manual?). I didn't hate it, it did what it was supposed to do, until it sucked. Then I hated it. Breville, love it. UG! <----caveman sound
THANK YOU, HAVE A NICE DAY?