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Bought in June 2015, the maps were already about 2 years out of date. We only found out on our trip to Russia when it did not know some of the roads in Germany and Poland existed.
Being a Linux user we are not supported for map updates. However, buying a new satnav to replace my trusty Binatone, I had assumed it would have newer maps than the Binatone.
We had to set up a new Windows installation to see what could be done, since the Tomtom started pining for new maps each time it was switched on.
In order to start to assess the website to see if I can complain to Tomtom about all this, I was asked to set up an account.
If you are reading this at TomTom please be aware: I do not wish to be your friend. You should not need my name, address, gender!, e-mail address or any other details for me obtain the maps I should have already had when I bought my satnav!
As I write this the software is downloading something. It should be done in 3 hours!
Other interesting features of this device:
It does not remember routes when it switches itself off. So if you spend 2 hours programming in a route and go to bed for a 3am departure next day don't expect it to remember what you did in the morning.
Scrolling around the map using your finger is not as easy as it was with my much older Binatone.
The screen is not as bright as my much older Binatone – hard to see on a sunny day.
On the plus side: The Russian map (which I knew when purchasing the devise was not a comprehensive one) was good enough to help us navigate for the Russian leg of our trip (to the south West of Moscow). It is very difficult to get a good Russian map in UK. Better to buy your satnav in Russia if that is what you need.
I will definitely not be buying another Tomtom.
That was going to be the end of my review but as I wait for the software to download (5 % done after 20 minutes) it says “it is safe to disconnect your device”. I just did and the download stopped. Thank you so much Tomtom!
I shall review the blood pressure meter, I also bought recently, next.
My second TomTom as my previous one wasn't charging properly. Bought this as a replacement, and the charger is still really poor. I then thought maybe it was a the problem of the charger port in my car, but I rented a car and plugged it in, and it still didn't charge. The traffic feature I found however was quite poor and the response to searching routes was a slow as ever. I'd recommend trying out Garmin or using a smart phone in future.
Delivery was fine, and had no issues with the seller.