Top critical review
Don't Buy From This Company-Read "Fine Print" First!
Reviewed in the United States on December 8, 2015
Do Not Buy From this Company! If you read the company's policies by clicking on its name. Though its a Sony Product, look for where Amazon identifies the actual seller "electronics 101 deals." I made the mistake of purchasing a "refurbished Sony DVP-SR510H" in August. I bought refurbished because the DVD player was to be used for a singular purpose-to play the DVDs made from a professional videographer's extensive video of my Mother's 90th Birthday "bash" of over 100 friends and relatives from all over the country. Before we received the DVDs I tried it on a new DVD collection of the 10th season of the TV show "Supernatural". I had to stop the player after the first 10 mins. because I was afraid I was damaging the disc. The player would cause the video to freeze, stutter, and seem to disconnect from the TV, showing a "snowy" screen, then the video would come back on for a few seconds. I removed the disc to check it for damage but couldn't see any. Suffice it to say, the same thing occurred when we received Mom's highly anticipated birthday video. Fortunately, I was able to "save the day" by running the DVDs through my laptop's DVD drive (which I also used to test my "Supernatural" collection with perfect results) So, its not a CD/DVD quality problem. Granted, I bought a "refurbished" player to save money, but for the player not to function at all wasn't expected.
I didn't use the player until more than 30 days from when I bought in August. That's why ANYONE THINKING OF BUYING FROM THIS SELLER must click on it and get to its "Policies" tab. First, if the player is defective, you have 7 days to return it. Otherwise it has the typical 30-day return/refund period. Of course I was out of luck because I didn't even use the player until 30 days had passed. And let's assume you can somehow meet their return/refund policy, be advised. Unlike Amazon, YOU pay all return shipping fees PLUS 15% RESTOCKING FEE.
Some have obviously had good luck with this seller. And since its selling "name brand" items they may not have had to look at the seller's warranty, refund, etc. practices. Hopefully they'll never have to. But if you're buying refurbished, stay away from this seller. I essentially bought an approximately 40$ brick and a "refurbished" brick at that.