Amazon.com: Customer reviews: HP OMEN 15.6 Inch Laptop (Intel Core i7, 8 GB, 256 GB SSD, Black) NVIDIA GeForce GTX 860M
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  • HP OMEN 15.6 Inch Laptop (Intel Core i7, 8 GB, 256 GB SSD, Black)...
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Customer reviews

3.8 out of 5 stars
3.8 out of 5
74 global ratings
5 star
50%
4 star
14%
3 star
11%
2 star
12%
1 star
12%
HP OMEN 15.6 Inch Laptop (Intel Core i7, 8 GB, 256 GB SSD, Black) NVIDIA GeForce GTX 860M

HP OMEN 15.6 Inch Laptop (Intel Core i7, 8 GB, 256 GB SSD, Black) NVIDIA GeForce GTX 860M

byHP
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Top positive review

All positive reviews›
Aerfally
4.0 out of 5 starsFantastic laptop, great design. One issue.
Reviewed in the United States 🇺🇸 on December 29, 2014
The laptop really deserves 4.5 stars; there just isn't an option for this on Amazon's ratings.

--Look and Feel
The Omen has a fresh, great design. It may not be for everyone, but it is certainly different from what's available on the market right now. It is not another Macbook Pro clone, something that is nice to see and something I say as an MBP owner. When the laptop is lying on a desk, for instance, it can sometimes be difficult to tell that it's even a laptop because of the way the top seems to hover above the desk. I literally had one person ask me: what is that? When I explained that it was a laptop, she was very surprised.

The 'Hewlett-Packard' lettering on the lid is very classy and very well done. The construction feels solid and of very high quality. The touchscreen is absolutely gorgeous, and the resolution is great. It saves battery, does not force you to down-scale in games, and saves you from Windows' scaling issues; you will unfortunately find all of these issues with 3k+ resolutions at one time or another. Now, some people prefer the 'retina' or higher resolution displays, and that is perfectly fine. It just seems that 1080p fits the bill on this computer just right, especially considering that it comes with the 860m graphics card.

--Graphics
Speaking of graphics -- the laptop had no problem running Total War Rome II on very high settings. FPS were at about 30; very playable, with AA on.

--Heat
The laptop is cool to the touch under load. The fans definitely rev up but the laptop is cool. I kept it on my lap without a problem during 2+ hours of the aforementioned game.

--Lights
The lights are actually pretty fun. They are a bit juvenile, but all in all you get used to them and they become fun. Customizable keyboard colors are great and actually ended up being useful. The problem lies in the inability to turn off the rear vent lights. They glow red, making your laptop look like a jet fighter or an evil being, and they glow increasingly brighter as the fans rev up. This is a problem if you want to use the laptop in meetings or during class and I have no idea why HP did not let us turn off those lights. C'mon HP. The rear vent lights are fun, but sometimes one needs to turn them off for certain situations. Give us that option.

--Labels
There is no obnoxious lid 'gaming' label as is on the MSI laptops. Huge plus to the Omen. However, there is an obnoxious 'beats' label in the upper-left hand corner of the screen. It's a bit distracting.

--Keyboard
The keyboard is either one of the best keyboards I have typed on, or the best. It is as good as the keyboard on the MBP and Lenovo ThinkBooks, the two industry leaders. It's an amazing keyboard, with great key travel, satisfying clicks, etc. It's just a joy to type on.

The customizable keys are useful in certain applications but they do force you to adjust to typing on the Omen; this takes a few days. However, I wish HP included a row, to the right of the arrow keys, of page up, down, home, end keys. This would have made the keyboard more useful. Right now to use these keys, one has to press fn-arrows, something that isn't ideal during long Excel work. Also, what's up with the insert button? Its positioning isn't great.

--Screen
Gorgeous. Includes touch. I wish more 'gaming' laptops had this or at least offered the option. I realize that many gamers do not need touch screens, but for those of us who use the touch features in Windows and use these gaming laptops for work and school as well as games, the touch feature could (and often does) prove to be useful.

--Idle/Light Load Noise
This is a big one. I am used to my MBP that is silent under idle conditions or even light load, which includes browsing the web, using Word, writing, and some non-macro-heavy Excel work. The Omen, unfortunately, is audible under idle conditions and/or light load. I wish it weren't. The CPU fan spins at what I estimate to be 2700+RPM constantly, creating noise. Some people may be perfectly fine with this and this may be a non-issue. However, in a quiet classroom, the laptop is certainly audible to me and others. This is an unfortunate deal breaker for me. Again, this may be a non-issue for you, and if that is the case you should disregard this section of the review.

--Noise Under Load
Obviously audible, but not overly loud. As expected, really, and comparable to many other laptops. This is fine.

--Battery
About 4 hours under 'power saver', with brightness at 65%, browsing web, typing, watching YouTube.

--Other
The laptop has begun exhibiting a screen flicker issue. While this happens only once in a while, and it is manageable, it is a bit worrisome.

--Conclusion--
HP did a fantastic job with this computer. It is different from the rest, feels good, looks and feels to be of high quality, and runs great.
If it were not for the sound of the CPU fan at idle, I would have kept this laptop in a heartbeat. The design is great, the lights are fun and useful, the customizable keys are useful, and the total package even makes the inability to turn off the rear vent lights tolerable. However, the CPU fan at idle and light load is just too loud for me, and so I had to return this laptop. Again, if this does not bother you, and you are happy with everything else in this review -- I highly recommend the Omen. It is a very surprising laptop to come from HP, and it is a very, very good machine.
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38 people found this helpful

Top critical review

All critical reviews›
Terry
3.0 out of 5 starsLooks fantastic. It looks modern
Reviewed in the United States 🇺🇸 on October 5, 2015
Unfortunate that HP doesn't create any other powerful 15" laptops. I had this returned.

Design? Looks fantastic. It looks modern, sleek, and sharp. I can't tell if I like it more than my Macbook Pro.

This laptop was decent for gaming, but it constantly overheated and had a loud fan noise whenever you did something light (even browsing the web.) In fact, after just not even a month of use, a noticeable amount of dust accumulated in the fan areas under the laptop.

The processor was a NVIDIA Gforce 870m. It's outdated for 2015, and upcoming 2016. If you manually switch over to use the graphics card, the Omen will get VERY hot. The heat will spread, despite the bottom half of the laptop being made of plastic.

Battery life was dismal to say the least, averaging just over 2-3 hours of use (not even gaming.) Maybe 4 hours if you put it on battery-saving mode doing very light tasks.

The touchpad on it was sometimes not that smooth and often jerked to a different area when clicked.

The display was OK. It was 1920x1080, but it's stretched over a 15" display. I'm pretty picky about displays and I did not enjoy it since I could see each pixel not even six inches away from the screen. Then again, HP apparently chose this display to optimize performance.

The Beats Audio that came with it was also OK. To audiophiles, it will be tinny, but loud. To average users, it's great.

The display part of the laptop is made of aluminum, but the rest of the body is made from plastic.

The keyboard being shifted to the right was fine with me. I got used to it pretty quickly. It was nice to make those column of keys dedicated to increasing/decreasing brightness of the display.

The laptop, like others, immediately seems to throttle performance when not plugged-in.

The buyers for this laptop should probably keep this plugged-in for gaming and should not expect that much mobile performance.
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From the United States

Aerfally
4.0 out of 5 stars Fantastic laptop, great design. One issue.
Reviewed in the United States 🇺🇸 on December 29, 2014
Verified Purchase
The laptop really deserves 4.5 stars; there just isn't an option for this on Amazon's ratings.

--Look and Feel
The Omen has a fresh, great design. It may not be for everyone, but it is certainly different from what's available on the market right now. It is not another Macbook Pro clone, something that is nice to see and something I say as an MBP owner. When the laptop is lying on a desk, for instance, it can sometimes be difficult to tell that it's even a laptop because of the way the top seems to hover above the desk. I literally had one person ask me: what is that? When I explained that it was a laptop, she was very surprised.

The 'Hewlett-Packard' lettering on the lid is very classy and very well done. The construction feels solid and of very high quality. The touchscreen is absolutely gorgeous, and the resolution is great. It saves battery, does not force you to down-scale in games, and saves you from Windows' scaling issues; you will unfortunately find all of these issues with 3k+ resolutions at one time or another. Now, some people prefer the 'retina' or higher resolution displays, and that is perfectly fine. It just seems that 1080p fits the bill on this computer just right, especially considering that it comes with the 860m graphics card.

--Graphics
Speaking of graphics -- the laptop had no problem running Total War Rome II on very high settings. FPS were at about 30; very playable, with AA on.

--Heat
The laptop is cool to the touch under load. The fans definitely rev up but the laptop is cool. I kept it on my lap without a problem during 2+ hours of the aforementioned game.

--Lights
The lights are actually pretty fun. They are a bit juvenile, but all in all you get used to them and they become fun. Customizable keyboard colors are great and actually ended up being useful. The problem lies in the inability to turn off the rear vent lights. They glow red, making your laptop look like a jet fighter or an evil being, and they glow increasingly brighter as the fans rev up. This is a problem if you want to use the laptop in meetings or during class and I have no idea why HP did not let us turn off those lights. C'mon HP. The rear vent lights are fun, but sometimes one needs to turn them off for certain situations. Give us that option.

--Labels
There is no obnoxious lid 'gaming' label as is on the MSI laptops. Huge plus to the Omen. However, there is an obnoxious 'beats' label in the upper-left hand corner of the screen. It's a bit distracting.

--Keyboard
The keyboard is either one of the best keyboards I have typed on, or the best. It is as good as the keyboard on the MBP and Lenovo ThinkBooks, the two industry leaders. It's an amazing keyboard, with great key travel, satisfying clicks, etc. It's just a joy to type on.

The customizable keys are useful in certain applications but they do force you to adjust to typing on the Omen; this takes a few days. However, I wish HP included a row, to the right of the arrow keys, of page up, down, home, end keys. This would have made the keyboard more useful. Right now to use these keys, one has to press fn-arrows, something that isn't ideal during long Excel work. Also, what's up with the insert button? Its positioning isn't great.

--Screen
Gorgeous. Includes touch. I wish more 'gaming' laptops had this or at least offered the option. I realize that many gamers do not need touch screens, but for those of us who use the touch features in Windows and use these gaming laptops for work and school as well as games, the touch feature could (and often does) prove to be useful.

--Idle/Light Load Noise
This is a big one. I am used to my MBP that is silent under idle conditions or even light load, which includes browsing the web, using Word, writing, and some non-macro-heavy Excel work. The Omen, unfortunately, is audible under idle conditions and/or light load. I wish it weren't. The CPU fan spins at what I estimate to be 2700+RPM constantly, creating noise. Some people may be perfectly fine with this and this may be a non-issue. However, in a quiet classroom, the laptop is certainly audible to me and others. This is an unfortunate deal breaker for me. Again, this may be a non-issue for you, and if that is the case you should disregard this section of the review.

--Noise Under Load
Obviously audible, but not overly loud. As expected, really, and comparable to many other laptops. This is fine.

--Battery
About 4 hours under 'power saver', with brightness at 65%, browsing web, typing, watching YouTube.

--Other
The laptop has begun exhibiting a screen flicker issue. While this happens only once in a while, and it is manageable, it is a bit worrisome.

--Conclusion--
HP did a fantastic job with this computer. It is different from the rest, feels good, looks and feels to be of high quality, and runs great.
If it were not for the sound of the CPU fan at idle, I would have kept this laptop in a heartbeat. The design is great, the lights are fun and useful, the customizable keys are useful, and the total package even makes the inability to turn off the rear vent lights tolerable. However, the CPU fan at idle and light load is just too loud for me, and so I had to return this laptop. Again, if this does not bother you, and you are happy with everything else in this review -- I highly recommend the Omen. It is a very surprising laptop to come from HP, and it is a very, very good machine.
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the dubious yet lovable critic
5.0 out of 5 stars Beautiful, Functional, Powerful. Best Looking Laptop in Years
Reviewed in the United States 🇺🇸 on March 5, 2015
Verified Purchase
So, before purchasing this laptop I was mostly a desktop junkie. As a hardcore gamer, desktops were simply the best bang for the buck. But getting older, I find myself rarely playing games, and the clutter of a desktop somewhat irritating. So I started doing some serious research into a machine that I could bring to professional settings without embarrassment, while simultaneously being able to handle some moderate gaming. And that led me to this HP Omen, and I couldn't be happier with my purchase.

Pros
1) Design - By far the sexiest laptop I have ever seen. The build quality is incredible, and I've gotten numerous positive comments about it. The best part is that this is technically a "gaming" laptop. But you can still bring it to a business meeting! If you brought an Alienware, or any other gaudy gaming laptop with flashing lights and ridiculous power ranger logos to one of my meetings you'd be laughed out of the room. But this bad boy is sleek and industrial. By far one of its best selling points.
2) Screen - Amazing screen. Full 1080P IPS panel with fantastic color reproduction. Everything looks great, and the Windows 8 Metro interface is absolutely butter on this thing.
3) Performance - Blisteringly fast. While the 860M is simply not up to par for high-end gaming, it will easily handle any game currently on the market at medium settings. High to ultra is definitely pushing it, you'll want a machine with at least a 970M for that. But for general productivity this laptop is an absolute beast. It's my first machine with the OS on a SSD, and restarting the machine literally takes less than 10 seconds. Incredible.
4) Sound - Now this is one that surprised me. From all the reviews about the HP Omen, one of the few cons was the audio. I couldn't disagree more. Now certainly, expect ZERO bass from this. But for god's sake it's a laptop thinner than a quarter! Otherwise, the audio fidelity is excellent! I was afraid of hearing tinny sounds like my previous work laptops, but this laptop actually sounds like it has external speakers! Unless you're a real audiophile, or you like bass heavy songs, the sound is superb.

Cons
1) Now really, I only have a single con for this laptop. Unfortunately, it's a HUGE con. By itself it almost brought it down to a 4/5. The idiotic "gaming" macro keys NEED TO GO. As I said previously, I used to be a hardcore gamer and I NEVER needed to use dedicated macro keys. Use your brain, no gaming developer is going to design a game with these in mind because most people don't have them! Not to mention that most serious gamers willing to use "macro" keys would never use a laptop keyboard to begin with.

But you may ask, "Okay understood, but why don't you just ignore them?" Well....you CANT! To fit them onto the keyboard, HP decided to shift the entire keyboard to the right by an inch. What does that mean? It means you're constantly mistyping because you expect all the keys to be centered like a normal laptop...but they aren't! As a touch typist who can consistently type over 150 WPM, I have never had more typos in my life! I constantly have to remind myself to move my hands as I get constant "incorrect password" notifications.

This is by far the biggest design flaw on this laptop! HP compromised the typing experience to make room for a feature that is completely useless to 99% of non-gamers, and also to 99% of gamers who won't use a laptop keyboard for gaming!

Conclusion
Overall, despite my utter hatred of the keyboard positioning, this is an incredible laptop. The screen, audio, and performance are fantastic. But by far, the design is what sets this one apart. I've gotten comments from everyone who's even remotely interested in technology on how fantastic it looks. So unless you have borderline OCD with me with minor rage issues regarding the keyboard, I can almost guarantee that you'll be pleased with this purchase.
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Benjamin A Elzner
VINE VOICE
4.0 out of 5 stars Great Laptop, but not for everyone.
Reviewed in the United States 🇺🇸 on June 4, 2015
Verified Purchase
This laptop is not perfect by any means, but for me represented a good compromise and a reasonable value.
Pros:
-The screen is fantastic. Colors are bright, and viewing angles are on par for an IPS screen. It does have a gloss finish, so glare can be an issue outside or near bright light sources, but indoors I have yet to have an issue. While the 1920X1080 resolution is lower than other performance laptops these days, I find the resolution to be more than adequate for a screen this size, and a good compromise for the GPU's performance.
-The keyboard is clicky and responsive. Several people have complained about the fact that the keys are offset, and at first that was annoying for me as well, but after a few days I've gotten used to it and have no more typos than I do on my desktop's mechanical unit.
-GPU. Not the most powerful chip by any means, but the 860M is perfectly capable of running almost any modern games at decent settings at the default 1920X1080 resolution. I've played The Talos Principle and ALien:Isolation extensively, and average between 45 to 60 fps on medium settings. Newer games will likely require detail settings turned to low.
-General System: The touch pad works decently well. Again, not the best, but it is responsive and has Mac-like control features. The touchscreen is actually very accurate and responsive, but I don't use it too much. System boots extremely quickly, I average about 4-6 seconds from power on to desktop.
-Ports. Having all the ports on the back is surprisingly handy. 4 USB 3.0 ports is almost overkill.

Cons:
-Difficult to access internal components. You need to peel easily deformed rubber pieces from the bottom to access the screws holding the back on. Only the SSD is replaceable, everything else is soldered in. I replaced the stock 256GB SanDisk A110 with a 512GB 850 Evo. The system will accept any B and M keyed M.2 drive, and mounting screws are available for lengths of both 60 and 80mm.
-Battery life. While it is understandable that battery life while gaming will be poor, even low intensity tasks such as web browsing quickly drain the battery on this unit. You're lucky to get more than 5 hours of low-intensity work done. Not a deal breaker, but does lead to:
-The Power BRICK. Literally a brick. I'm honestly surprised TSA has allowed me to board airplanes with this beast! Not only is it overly large and heavy, but it buzzes faintly when not under load. Just barely audible at least.
-Finish. The matte black finish looks sharp, but greedily slurps up and proudly displays grease and fingerprints.
-SD Card slot. A minor gripe, but it is a pain to get an SD card into the slot. You have to kind of awkwardly tilt the machine to the side to get an angle on it, as it is recessed under the right hand speakers.
-BIOS. The BIOS is pretty limited, and seems to have some kinks to work out. I had to flash shortly after purchase due to the screen flicker issue others have mentioned, which was a piece of cake.

Overall, I'm extremely pleased with this purchase. HP has designed a stunning looking and adequately performing laptop at what I consider to be a very reasonable price. Hopefully for the next generation they redesign the power brick to be less cumbersome and put an easy access door on the bottom to allow the HDD to be changed more readily, but these are minor quibbles. If you travel frequently, enjoy playing moderately graphically intense games, and value a good screen and a responsive system, this is a sure bet.
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Jdew
4.0 out of 5 stars computer is pretty dope. Works for coding
Reviewed in the United States 🇺🇸 on May 15, 2015
Verified Purchase
Altogether, computer is pretty dope. Works for coding, modeling, and gaming with no lag or frame issues on high settings. looks awesome, screen is great. I actually found the touch screen to be useful surfing the internet, whereas I was expecting it to be totally useless. Biggest problem with the laptop is not it's fault, Windows 8.1 has some obnoxious issues and mysterious ones that have cropped up for me, but the free release of Window 10 will hopefully remedy it. Volume is also pretty low at it's highest, need external speakers if you plan to listen to music at a volume on the upper side of reasonable. Personally mine gets hot in the center extremely quickly and sometimes will be like that with the fans not even on for awhile. It doesn't bother me really, but I can't help but wonder what the people who say the laptop is cool to the touch under load are doing that I am not, if I boot up a game or compile some stuff it gets downright hot in a hurry, some of which depends on how you have it positioned I guess. Frame has some slight creaks when I push in certain places, other notable annoyance is the way the keyboard is smushed together, the function keys I personally find useless and it throws off the entire keyboard, after months I still hit the wrong keys instinctively (admittedly I use a regular keyboard at work so I can't adjust completely). Edges are sharp and pointy, hard to hold it comfortably in your lap sometimes. Plenty of USB ports and has an HDMI, oddly for a "gaming" computer it has no Ethernet port but rather comes with a USB to Ethernet port, gets the job done fine though. Also no CD drive, which isn't much of an issue for me. Altogether it looks good and isn't obnoxious/showy, but is capable of high-end performance and has a high quality build
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Terry
3.0 out of 5 stars Looks fantastic. It looks modern
Reviewed in the United States 🇺🇸 on October 5, 2015
Verified Purchase
Unfortunate that HP doesn't create any other powerful 15" laptops. I had this returned.

Design? Looks fantastic. It looks modern, sleek, and sharp. I can't tell if I like it more than my Macbook Pro.

This laptop was decent for gaming, but it constantly overheated and had a loud fan noise whenever you did something light (even browsing the web.) In fact, after just not even a month of use, a noticeable amount of dust accumulated in the fan areas under the laptop.

The processor was a NVIDIA Gforce 870m. It's outdated for 2015, and upcoming 2016. If you manually switch over to use the graphics card, the Omen will get VERY hot. The heat will spread, despite the bottom half of the laptop being made of plastic.

Battery life was dismal to say the least, averaging just over 2-3 hours of use (not even gaming.) Maybe 4 hours if you put it on battery-saving mode doing very light tasks.

The touchpad on it was sometimes not that smooth and often jerked to a different area when clicked.

The display was OK. It was 1920x1080, but it's stretched over a 15" display. I'm pretty picky about displays and I did not enjoy it since I could see each pixel not even six inches away from the screen. Then again, HP apparently chose this display to optimize performance.

The Beats Audio that came with it was also OK. To audiophiles, it will be tinny, but loud. To average users, it's great.

The display part of the laptop is made of aluminum, but the rest of the body is made from plastic.

The keyboard being shifted to the right was fine with me. I got used to it pretty quickly. It was nice to make those column of keys dedicated to increasing/decreasing brightness of the display.

The laptop, like others, immediately seems to throttle performance when not plugged-in.

The buyers for this laptop should probably keep this plugged-in for gaming and should not expect that much mobile performance.
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x1uan
4.0 out of 5 stars Great Product, Flawed Fan.
Reviewed in the United States 🇺🇸 on April 30, 2015
Verified Purchase
UPDATE:
Item returned, it turns out that the left fan of my machine may be fault after I ask some other users about this machine. Besides, HP appears going to update this product line very soon, you can no longer find any customize option on HP website. So I am going to wait for the new Omen. I really like machines after all.
---------------------------------------------------------------------------------------------
Everything works great but the fan, based on my experience with HP Omen 15, the left hand side fan seems to be the main fan since it is running the most of time, which is okay, what I don't understand why the left hand fan makes some low-frequency noisy, which happens no matter how fast or slow your fan runs. If it's just some normal fan noise, I can live with that, but this noise which Omen has is very annoying, it makes me feel like is there anything wrong with my machine? Then I google it, it seems like that mose of the Omen users are experiencing the fan noise problem. I am still trying to figure out that if my machines is faulty. But the Amazon's Customer Service was generous, I expressed my concern to one of their reps, who immediately agreed to issue a full refund for me, but I really like this machine, till thinking about return it or not.

I mean it, everything is fine but the fan, it's not hot while playing games, it has pretty powerful performance too, and the keyboard, screen are all very nice, and I paid this machine for $1084 plus one-day shipping. This machine for this price and the stylish design, really great deal.

BUT AGAIN, EVERYTHING IS AWESOME BUT THE FAN.
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Rejosc
5.0 out of 5 stars It's a laptop and it plays games.
Reviewed in the United States 🇺🇸 on April 3, 2015
Verified Purchase
I've only used a handful of laptops, the majority being for work, and this would be the first gaming laptop I've used (Disclaimer).
Graphics card and processor work great and run games like Skyrim very well. I've had some frames drop while playing Natural Selection 2 on higher setting but after changing some settings had it working properly with the game still looking great. Although I don't think I could run most 2015 games on High graphic settings I believe this laptop could handle most of them. Overall I think this laptop works great for me, it makes it easier to travel but game at the level I want to. Also the laptop looks and feels solid.
I am really enjoying using this laptop. I enjoying gaming on computer but move around a lot and after getting sick having to lug around a tower, screen, mousing, and keyboard I decided to get a laptop. Another a selling point for me was the solid state drive. I've gotten burned one to many times on laptops with spinning disc hard drives and now that SSD are being used in more laptops I decided to go this route. So far I have been loving the boot/load times I get from it. The track pad work well but I normal use a mouse. The key board size took me a bit to get use to, switching over from a full size one, but after typing and and using the WASD keys on it for awhile, I find that its size works for me. I like the custom keyboard lighting effects and the software it comes with makes it easy to change to the majority of the color spectrum. The touch screen works very well but I really don't see myself using it that much as this laptop can not flip its screen around to make it a tablet. I haven't used the camera other then to checked that it's working. The speakers sound nice to me. Battery life can very depending on what your doing (Playing games vs typing documents), but I find myself getting ~4 maybe less (more if in a power saving mood).
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Z
5.0 out of 5 stars Really a great laptop.
Reviewed in the United States 🇺🇸 on April 22, 2018
Verified Purchase
I'm only finally leaving this review because I've had this laptop for 2 years and I'm finally upgrading (or, to be honest -- downgrading). It was my daily driver for all 2 years, usually for 8+ hours a day, and playing Skyrim with Photoshop open in the background... never an issue with speed or processing. Really a great laptop. I have two complaints after all this time. This is a heavy, bulky thing, but that's to be expected. My first complaint is with the temperature. It gets so hot on the bottom that when it was resting on my bare legs, it burned. The second complaint is with the volume of the fan(s?). It was so loud near the end (despite being cleaned and me being a very clean non-smoker with no pets), that it could be heard from my bedroom all the way in the living room down the hall. Wild. Again, both issues occurred after 2 years of heavy use.

I'm going to miss this laptop, and if I ever need a gaming laptop again, I'm going to hope to find its successor. Thanks, HP, for a great build and a really solid laptop. There's not much I'd change about the HP Omen if I could.
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Teddy Miller
4.0 out of 5 stars Excellent product, one minor issue.
Reviewed in the United States 🇺🇸 on March 3, 2015
Verified Purchase
Overall, this is a very nice product with one downfall that has been really been bothering me. I would say roughly 1 out of every 6 or 7 mouse clicks I do on my track pad just randomly don't register. It can be very frustrating at times when I am just browsing on the internet and have to click a few times to open a link or to switch to a different menu on something etc.

This is a relatively minor issue, I am still debating whether or not to return it for a different omen that hopefully doesnt have the same problem.

The other issue was at first my speakers sounded like they were blown out when I was listening to music, but that only happened one night and hasn't happened again since.

Other than these two issues, the laptop is very nice. It looks amazing, runs extremely fast, it boots up in literally seconds. It can handle most any game as well.

If not for the mouse thing I would get it a 5 out of 5. I am still very happy with the purchase. Perfect combination of looking professional while being able to play games.
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dfbjumps
1.0 out of 5 stars Horrible (update)
Reviewed in the United States 🇺🇸 on July 3, 2015
Verified Purchase
Mine crashed within 2 weeks of owning it. Unfortunately, I'm depoyed with the military overseas. Their "military help desk" was very unhelpful and actually refused to service me, despite me being deployed. They transfered me incorrectly back to the regular line which of course was much slower and less responsive (meanwhile I'm on hold while dialing from 3000 miles away).

Anyway, they couldn't figure out how to ship to my APO. So, I had them ship the recovery USB drive to a friend's house and then I had the friend ship to my APO.

Then they elevated the case to offer better assistance. The rep never called me and after 48 hours later, I finally called her. Once I emailed her a question and it took her 8 days to reply even ignoring 2 phone calls and several follow up emails. Remember, this is an elevation case manager who is supposed to offer better service.

Now, USPS picked up the item 10 days ago and still hasn't delivered it to their repair center.

Meanwhile, each phone call takes hours to manage. The help desk couldn't be any more unhelpful.

Bottom line, if you are military, don't believe it when HP says they have special support for the military. In general, their help desk hasn't been helpful at all. I'd strongly suggest a Dell or some other product.

Oh, and I haven't even gotten to the laptop itself. All the plugs are in the back of the device vs the side which means they are more difficult to reach and they continue to get in the way while I type with it on my lap. Side plugs are the way to go.

Update May 2016: So 12 months later the battery crashed. Again , I wouldn't buy this laptop. I compared it to my 4 year old Mac, and for photo edits, the Mac still blows it away.
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