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My New Morphy Richards Hot Water Dispenser Arrived Today ! And I Know That This Is A Bit Early To Write A Review But I Want To Help Others Ie In Relation To The Negative Reviews On Amazon UK Market Place Website . I hope my review helps other Customers decide to whether purchase this product or Not?
As I was very sceptical in purchasing this product? I went onto YouTube and I watched a few videos of this product being demonstrated.
As You can see that I have included a lot of pictures of my own product . I have read a lot of Negative reviews about this product having Nasty Disgusting taste of plastic.
Personally speaking I haven't experienced this problem with my product which I received today 20th October 2017 ! I personally think that this is down to people who live in hard water areas. I submerged my Brita Cartridge over night.
On opening up this item today I thought that it was Very Compact and was very Sleek and stylish in design and construction of this product was an interesting feature about this product .
After installation of the hot water dispenser. I put the Brita Water Filter Cartridge into position and I Filled the tank up with 3 litres of water . I put fresh cold water through the machine 1.5 litres 3 times. To make sure that I wouldn't have any chemical taste from the cartridge.
I plugged the Hot water dispenser into the plug socket. It comes standard with a 3 pin moulded plug which is standard in the UK . At first it was Flashing at me. You must reset the product before you can use it! Simply pull out the drip tray and set a jug and press the dispenser button which is the middle button . This takes 35 seconds to do. A small amount of water is dispensed into the jug or cup.
The Hot water dispenser is ready to be used. Simply switch the on and off button which is situated to the left side of the machine . Turn the dial to the capacity of water You require? Set the temperature which you will see on the display at the top right hand side of the product . You can choose 85/95/100 c . The Auto feature works with up to 600 mls of water. If this amount is exceeded you have to manually press the dispenser button to dispense the water into a tea pot , or Saucepan.
I boiled water in the this product and I had a cup of tea without milk or sugar. I deliberately did this as I wanted to see if I could taste the difference between this product and a kettle? I didn't taste a disgusting taste as other people who have reviewed this product claim to have tasted an unpleasant plastic taste.
I then also did another experiment with this product. I then boiled 300 mls water and I tasted and I tested this. Again I didn't taste an unpleasant disgusting taste!
The main reason why I purchased this item is because I am physically disabled. I have every hope that this product will meet my expectations and more!
However I will update my review if anything should change with reference to this product! I am currently happy with my Purchase and I would just like to highlight if like me ? You are thinking twice about purchasing this product? I would be inclined to go with the positive reviews rather than the negative one's. But again it is all down to personal choice etc.
I have used a delongi Kettle before I purchased this product and I would go as far to say that this would definitely beat my previous kettle. Which I had for 2 year's. I also think that with a disability this product wins hands down as a kettle would be a health And safety issue with me .
Please note that this is my own personal viewpoints of this product and I am not part of Morphy Richards in Any Form! I found Morphy Richards Customer Support Service to be very helpful and informative and friendly too! Every Picture Tells A story please see all my Pictures which are my own Also!
Thank You In Advance in reading my Unbiased Review, Robert.
5 stars with a but. We have been using this for 1 month now. I also bought a lot of filters but sent them back when I noticed that they needn't be used. It's mostly used daily for making tea directly into a mug - typically around 10 a day some just boiling 300ml of water. Max 600ml for 2 mugs. My son uses a larger mug so run that separately.
Initially there was a taste complaint - metallic. Rather than send it back I used Astonish descaler on it rather thoroughly. 1.75L kept hot for an hour. That fixed the taste aspect but if allowed to cool it still doesn't taste like tap water. Boiled water doesn't. We still think it tastes a touch different to water out of a kettle but that's by no means certain. It's probably down to boiling small quantities of water, some is always left in a kettle.
Now comes the but. We made tea by dialing the amount, placing the mugs, adding milk, pressing the button and dropping in a tea bag. Results while it steeps are interesting. The tea layers rather than fully mixing with the milk and water. Not a problem. A few days ago though we started getting weak tea so stopped adding milk before the "boiling" water. The temperature had clearly dropped. Yesterday I descaled it and now things are back to how they were originally. It even produced a decent mug of tea at 95C. I forgot to reset to 100C after descaling it. So for our use it looks like it will need descaling monthly. I live in B'ham and have extremely soft water. I have never ever descaled a kettle. They only ever get a slight trace of scale. I don't think that run through filters that fit the machine would help this aspect much especially in hard water areas.
Other aspects. The water tank has the handle on the side rather than on the top as per most kettles - it's not an easy thing to handle when full so we generally only 1/2 or 1/3 fill it to keep the weight down. The hot water drop into a mug is pretty large but that allows other items to be filled - my wife uses it for gravy etc. Personally I think a mug stand wouldn't be a bad idea. The machine defaults to auto fill unless the volume is over 600ml. Personally I think that it should be selectable really so that it can be permanently disabled. The knob used to select the amount of water can be a bit bizarre. It seems to react according to how fast it's turned in an odd fashion so selecting 300ml for instance may skip past 320 to 280 when the turn rate is slowed down. Probably silly over complicated software.
We'll stick with it and may add a filter and see if that gets around descaling. As our water is already very soft I don't think it will. Pour through filters can only do so much.
Update - Descaling did increase the water temperature but not by as much as I thought. Being retired and not wanting to turn into hot house plants we run the heating on rather low settings during the day. Lowish at night too really. I tried lifting the mug so that it was directly under the spouts by by hand - result hotter water and better tea. All down to how far the thin stream of water falls going into a mug. A bit like cooling hot soup, take a spoon full, lift and run it back in. The alternative is to add milk after the tea has steeped. We use borosilicate glass mugs so heat loss into those is low compared with other types. John -
Got this yesterday. We have always been one cup house hold for a few years but we always found we was missing enough hitwater to rinse pasta etc... we did rinse through and you could strongly taste plastic so we added some lemon like someone suggested in another review ran that through the machine and then we rinsed the container out added more water than ran through the machine again and today the plastic taste has completely gone. Nice looking machine. Very easy to use and you can do two cups at once. You just adjust how much water you need ie if one cup takes 240 you up it to 480 place cup under each nozzle and it will do both cups at once.
I have only had this a couple of days so I can't comment about reliability as yet. However first impressions are really good! I have previously had a water dispenser (Bosch Filtrino ||) so am able to make comparisons. This machine is just so much better. The Filtrino was a huge disappointment. It was cheaper but still nearly £100 and really poor quality, considering it is Bosch.
I didn't want to get one of the more basic dispensers only because, from what I can gather, they heat a set amount of water and that which is not dispensed is returned to the water holder to be reheated at another time. I really wanted a machine that delivered freshly boiled water.
This machine heats the amount of water selected and then dispenses it quickly once hot. The Filtrino seemed to heat the water as it dispensed, giving it time to cool slightly in the cup. This is also really easy to fill the tank and change the volume and being able to dispense up to 1.5 litres at a time is a huge bonus for me as I have had to pack my kettle away as I don't have room for both. I had to press the dispense button quite a few times on the Filtrino if I wanted to fill a saucepan, for example.
If you are going to spend more money on a water dispenser than about £50 then this is definitely the one to have.
I haven't had any problems with strange tasting water or anything. It may be a new batch (although I bought it from Amazon Warehouse deals). It was described as being repackaged and with small damage to front and sides. The box was a bit battered and had been re-taped but product in perfect condition.
After having read other reviews which kept mentioning the metallic taste I was hesitant about buying but still decided to go ahead with the purchase as I wanted a hot water dispenser which could do more than heat 1 cup or large mug. Sure enough the taste was initially just as others had stated but nothing daunted I decided to try remedy this. What I did was to follow the descaling instructions WITHOUT using descaling products twice and voilà good tasting tea which actually makes sense if you think about it , as most new electric kitchen appliances have an unpleasant smell or taste until the element has cleaned itself off. I'm really glad I decided to get this as I have been able to retire my old 1 cup heater and the kettle freeing up work surface. It's a really useful appliance and am glad I decided to buy. Even my husband likes using it. If you're into kitchen gadgets then this is a very useful and good looking addition to any home.
Despite all the negative reviews, i thought i would give this a go but be prepared to send it back. Up till now, we love this machine. The ability to make 2 cups of coffee / Tea at the same time is brilliant. Its simple to use and east to set up, the machine is very intuitive, just read the display. So far we have not experienced any foul taste like some other have. The only reason we did not award 5 stars is because the decant measure goes up in 20 ml where 10 ml would have been better for different size cups, but that does not detract from how good the machine is. At the moment our kettle is residing in the attic. UPDATE : Its been about a month now since we purchased this item, i have to say we love it, no smells or foul tastes that some others have experienced in fact its so good we have increased the star rating to 5
Fabulous, great, love it. Easy to set up, easy to use and can get just the amount of water you want. It was expensive but you get what you pay for. Love the fact that it holds 3 litres and can fill up a saucepan if needs be. The built in filter system by Britas is very useful, no more jugs cluttering up the side. I am paraplegic and with arthritis in both hands, I have no difficulty filling the tank or using the machine, Cannot recommend too highly, a must for every kitchen.
We bought this after our second filter kettle failed after only 18mths. We nearly sent this dispenser back after only a few days but decided to persevere for a bit longer and have had it 9 months now so thought it was time to review it.
Right, bad points first and you will have seen a couple of themes running through other reviews so there are common issues. So, unpacked unit, read instructions ( I had read all the reviews so wanted to ensure I had done everything " correctly") Instructions say boil and dispense the max amount several times before using for drinks. I boiled and dispensed 9 litres of water then tried the next cup ful, it tasted disgusting, just like TCP which seems a common complaint. One reviewer said they had solved this by putting lemon juice in tank and running machine so I got a couple of bottles of lemon juice (250ml?) And put whole bottle into tank and topped up with water. I then set to machine to dispense 1.5l and boiled it, and left water in boiler for a 10 minutes before dispensing. I did this 4 times ( 2 x 1.5l from a thankful of water/ lemon juice) twice. After this I ran clear water through machine a couple of times to get rid of lemon juice and the TCP taste was gone!!. It seems that the material used to make the seals between the element and the body in many kettles reacts with chlorine in our tap water and forms a chemical similar to tcp. So the main criticism of this unit now seemed ok although a lot of messing about to get there. The next rather irritating characteristic of this machine is that when dispensing into 2 cups the right hand nozzle always dispenses a bit more than the left so when filling a couple of mugs, set volume to 480ml and the left mug will have about 8 teaspoons less water in it, most of the time. A lot of folk complain about water splashing all over the place. Its inevitable that if you use shallow cups there will be some splashing as the dispense nozzle is fairly high up but if, like us, you normally use mugs the odd little splash is not a deal breaker. Another thing that I will list as negative although it's not actually a fault is the colour. Its described as a stainless steel front but the metal is more a golden colour which doesnt match the other stainless steel appliances beside it. The last little whinge is about the water capacity. You fill the top of the tank then the water gradually filters through to the bottom, if you want to stand around for several minutes you can then refill the upper tank again then as you use water more filters through and you can use about 2.5l before refilling The 3 litre claimed capacity is not all useable as the machine stops when tank gets down to the last 1/2 litre or so. So what's good about this machine? I like the ability to specify exactly how much water to heat, ordinary mugs 240ml, bigger mugs 260ml, thermos 440ml. If you want to make quite a few drinks at the same time you can heat, let's say 1.5litres then dispense it into 6 mugs using the dispense button to start and stop the flow Heating just the amount of water you need is quicker and more energy efficient than heating a kettle full each time.
You can set it to boil water or select lower temps for different beverages. Some reviewers have noted that the water is never really boiling, I have checked the water stream temp as it exits the nozzle and it does heat water to boiling but then the water goes through the nozzle and gently streams into a cold cup several centimetres below so it's off boil by the time your cups full.
For anyone who has a problem carrying a hot kettle and pouring hot liquids safely this machine solves that problem as you just put your cup or jug under the spout and press go. An unsighted person might struggle with this model because the the liquid volume is selected by the rotary control with a digital display, as you turn it there is an electronic click for each increment but I have found that after a few months use the control "jumps" increments but still just gives 1 click so it should go 240, 260, 280, 300 with a click for each but sometimes it will go 240,280,340 with I click each so its essential you can see what it's doing.
We pull out the tank slightly and fill it with a jug which is less unwieldy than taking the tank to the sink. Overall this device works ok, its economical on power as it just heats what you need, when making a drink you can just put your cups in place, press go and do something else while it makes your drink. Would I buy one again?, at the time of purchase there wasnt really anything better out there with similar features but design and quality control could be improved so I would look carefully at any competitors machines before deciding now.
When it was first used the taste of plastic and chlorine was so overpowering it nearly got returned. I thoroughly cleaned it with a citric acid solution, both the water container and the boiler element. Rinsed it through about 5 times boiling each time. It all worked well and now it works brilliantly, no taste at all. You need to learn the size of your cups and mugs etc. The facility to fill two mugs at the same time is great as we usually make two cups a go, just remember to use the same size cups. It is slightly larger that our old one but it does hold 3 litres of water which means you don't need to fill it every 5 minutes. The facility to boil up to 1 1/2 litres in one go is great as our previous one could not manage this. Gravy , pasta etc all are easy. After a week in use we are very happy with how it is now working