Top critical review
RANDOMLY STOPPED WORKING
Reviewed in the United States on April 28, 2018
Purchased this 2TB external hard drive for my husband about 9 months ago. Up until yesterday, it worked just fine. It did help ease up space on the internal drive so the xbox ran smoothly, but now it does not work at all so its basically trash. Nothing happened to the drive to cause this malfunction (ie no power surge, damage, water exposure, etc). Xbox does not recognize the drive at all. Plugged it into the computer to reformat (and lose everything) in order for it to work, and the computer doesn't recognize it either. Purchased a new cable to rule that out, and nope. Went online to Seagate for support, and for some reason when I enter the serial number and product number, it states that it is unknown. Read reviews online that after some time this happens to a lot of people for no reason. This device is far too expensive to have to replace on a 6mo-yearly basis. Very very disappointed in this purchasing and would highly recommend people look elsewhere for an external drive- at least a drive made by a company that will provide support. If this is resolved I will update my rating to 5 stars as before it randomly bit the dust it worked fine.