Top critical review
Reviewed in the United States on February 13, 2018
I really want to like this product, but various design choices leave me feeling that this is the product you make when you don't care too much.
Let's get what works out of the way first:
1. The panel itself is good quality and the OSD works fine. Text is clear, colors are good, and no blue glare right out of the box, or in other words, the image is comfy. Brightness was set to 100% out of the box. I dropped it to 50%.
2. The low 7.9 lbs weight makes it portable, which is what you want if you move it around the house or take to clients. The thin bezels give it a modern look with a high screen-to-body ratio.
3. It also has an edge-to-edge glass cover with a claimed Moh's hardness level of 7 - which I don't believe at all, as glass scratches at level 5.5, and hardened glass at around level 6. I can only hope this screen will resist scuffing (in a protective case) while exposed to the NVH of my trunk.
4. The integrated USB 3.0 hub (version 1) is better than competing products that only have USB 2 or just an upstream link for the touchscreen.
5. Touchscreen works well - no problems.
Now, let's get to the issues:
1. The port covers on both sides of the display are not only difficult to remove but one tab already broke on the same day I got the display. That was on my 3rd attempt to remove one of the covers, and I was careful. How is this supposed to last I have no idea.
2. The built-in speakers are just atrocious. I really can't say a single good thing about them, other than maybe that there is something instead of nothing. Imagine a transistor radio from the 70's. No, not a new transistor radio, but a 50 year old one. That's how bad the speakers are. It's like an engineer just found a cavity big enough inside the case and said "There!"
3. The power supply is positively tiny, so why is it that it wasn't integrated into the display to begin with? And there would be plenty of space if you consider my next point...
4. As others have noted, all ports are on one side except the the HDMI port, which is on the other side, at the top of the cavity. Why? What kind of corporate laziness caused this decision to seem ok? If they moved the HDMI port to the other side, there would plenty of space for a built in power supply. As it is now, if you need to use HDMI, you will have cables coming out from both sides of the display, so forget bundling your cables together for a cleaner look. Plus, since the HDMI port is at the top of the cavity, you most likely need to lay the monitor face down to plug it in, something none of the other ports need since they are side facing. Did ViewSonic do any usability testing at all with this display? Seems like nobody gave a frack.
5. The rubber on the stand is stickier and has a larger contact patch than the rubber feet on the bottom of the panel. When trying to recline the display, it's preference is to slide forward as opposed to backwards. This is bad as your keyboard is most likely right in-front of the panel. If you want to recline it properly, you have to reach back and adjust from the stand. Again, did anyone at ViewSonic do a simple usability test on this? Either the answer is no or, as the sum of the defects suggests, they simply didn't give a frack.