To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzes reviews to verify trustworthiness.
This is great and would be perfect for younger children who may have it at the bottom of their bag which gets dropped repeatedly on the floor. As an adult who needs to do more work, I do wish I had gone for a touchscreen, HD, Chromebook; but knowing what I was buying when I bought this, I don't really have any complaints.