Top critical review
Please do not buy this defective xbox. They're probably used or refurbished. Disgusted.
July 14, 2018
I am a long time amazon customer and never have I been so disgusted by a purchase. I am completely shocked and disappointed by the defective product I have received. I ordered this xbox less than four months ago and I hardly got to enjoy it. Throughout this time, there were minor problems like having my xbox freeze and every now and then, but I owed it to fortnite updates that seemed to cause many other people problems. Finally just outside the three-month warranty, the console stops working for no reason. Every time I turn it on it freezes at the green xbox screen. The xbox had been sitting in the same spot for the entire time I had it and I live alone so I know no one touched it. I am positive this console was either refurbished or used. No way a new xbox would perform this way.
I called xbox customer support and they tried to troubleshoot it for an hour. Nothing helped. In addition, I was told that I had to pay $140 to have it repaired. ABSURD. I bought this product for $250. That almost 65% the cost of the Xbox. I am fed up, shocked, and regret dealing with microsoft as a whole.
Update- Xbox actually made a mistake, there is actually a one year warranty, getting a replacement.