Top positive review
For Your Information Google Playstore Users
Reviewed in the United States on January 9, 2018
Having used the Lenovo Thinkpad, the Samsung Galaxy Tab 2, the Acer Chromebook and now the Samsung Chromebook 3, I know that the Chromebook is superior to the other devices. It is less "touchy" than the Thinkpad, which I found too sensitive to touch. It is almost the same size and weight as my Galaxy Tab 2, plus has the keyboard, which I LOVE! The Acer is similar but bigger and heavier...not benefits to me.
I have one HUGE suggestion for anyone who needs apps from Google Playstore like I did. My device did not come loaded with the Playstore App but I had researched enough to know it was capable of using it. After hours of experimentation on my own, I finally called 1-888-891-0696. They gave me their Chromebook reps, who told me I had to call Google to get the necessary update. I called 1-844-613-7593 and was told that they used to handle calls regarding the update but they no longer do, so directed me back to Samsung. This time I called 1-800-SAMSUNG and got a rep that told me they are not capable of doing Google updates, only Google can. She happened to ask did I have any updates that needed attention on my device. Being new to the device, I wasn't sure, but she walked me through it and in fact I did. IT WAS THE GOOGLE PLAYSTORE APP that I needed!!! Problem solved! Just look down near your photo in the box for the update sign.
Once I completed the update and downloaded the Playstore App, I was able to get the Brother printing app I needed, as well as others that I commonly use.
Hope this review can save others from the initial hassle I endured because the Chromebook 3 looks terrific in any other way.