"Keyboard tray has been redesigned not to fall off"
(Seattle, WA United States)
The manufacturer has addressed a common complain of many of the 1-star reviews, which were about the keyboard tray falling off. Apparently, in the old design, it was only secured with screws going directly into the particle board and having to directly support the full downward force, which of course, it couldn't. The one I received in late 2017 had a different design, in which the keyboard tray rests on top of the steel bracket, so all of the weight will be borne by the bracket, instead of the screw & wood. Likewise, the bracket connects to the desktop's steel frame, so there is virtually no way this is coming undone.