Guangzhou Queen Hair Products Co., ltd. is located in Guangzhou city, Guangdong Province, mainland, China. With over 8 years experience in hair products,we have our own factory, which can supply over 100,000 kg of hair extensions. We are specialized in the design and manufacture of human hair extensions, especially in Brazilian, Peruvian, Malaysian, European virgin hair and lace closures. With high-tech equipments to test the quality and experienced hair-weavers to produce our products, our qu...

  Guangzhou Queen Hair Products Co., ltd. is located in Guangzhou city, Guangdong Province, mainland, China. With over 8 years experience in hair products,we have our own factory, which can supply over 100,000 kg of hair extensions. We are specialized in the design and manufacture of human hair extensions, especially in Brazilian, Peruvian, Malaysian, European virgin hair and lace closures. With high-tech equipments to test the quality and experienced hair-weavers to produce our products, our quality maintains in a stable way.Good quality and best service help us establish a close relationship with retailers, wholesalers as well as business agents throughout the USA, the UK, Canada, South Africa and many European countries in the world.

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Except the unacceptable reasons, we accept any unconditional return or refund within 7 days if you keep the item in its original state being.

Attention:

For package missed on the way to the destination, we would try our utmost to contact with the express company and update the latest information to you.<br />

However, because of the time difference, there may be some delayed reply.<br />

Normally, it takes about 8 work days for the express company to track and confirm the status of package, and once it's confirmed missed, we will either get you a full refund or send you a new item. 

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AliQueen Shipping Rates

To North America/South America, we ship via DHL/FedEx, it takes about 3-4 days after shipment.
To Europe/Australia, we ship via DHL, it takes about 3-4 days after shipment.
To Africa/Middle East/Asia, we ship via DHL, it takes about 3-6 days after shipment.

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

To provide the best service and quick shipping, we mostly ship via DHL/FedEx as our first(Expedited) shipping method. Most of the packages would arrive within 3-5 business days after shipment.We don't accept the PO BOX/Military Base address. For Standard shipping, we will ship via USPS or China Post Air Mail, it takes about 15-60 days. <br />

If you want to return the package, please keep the item in its original state being and contact us within 7 days after you receive the goods.

Privacy and Security

Privacy Policy

AliQueen values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from AliQueen through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from AliQueen may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from AliQueen through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

Q: What are the difference between Virgin hairRemy hair and Non Remy Hair?
A: Virgin hair is the highest quality hair that is used in hair extensions and wigs.  This kind of hair has not been processed or chemically altered or colored, and can last up to 1 year with proper care.

Remy hair is obtained from different hair donors to make sure the hair length is the same, thus the hair cuticles are not aligned in the same direction.  So the factory will dip the hair into acid and remove the hair scale on it, so it will not get tangled at all, but this kind of hair cannot last as long as virgin hair, though it’s higher quality than non-remy hair

Non-Remy Hair is not with higher quality compared to virgin remy hair which has been processed or chemically altered or colored as well as that it’s not with the same cuticles. Most importantly, the non remy hair can’t be dyed light bleached.

Q: If I purchase the wrong item or I don't like it, could I return?
A: Yes, we accept any unconditional return or refund within 7 days if you keep the item in its original state being, but the buyer should pay for the charges sending goods back.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.


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