About COWIN

COWIN is the sole authorized seller of authentic COWIN products (other than Amazon) on the Amazon platform. Offers from other sellers are scamming attempts, counterfeit products or unauthorized reselling. To ensure your complete safety and the best buying experience we strive to give our customers, please avoid purchasing from other sellers. (Unauthorized reselling of COWIN products is prohibited.)
Cowin Audio specializes in audio products and electronics. We are a new generation in...

About COWIN

COWIN is the sole authorized seller of authentic COWIN products (other than Amazon) on the Amazon platform. Offers from other sellers are scamming attempts, counterfeit products or unauthorized reselling. To ensure your complete safety and the best buying experience we strive to give our customers, please avoid purchasing from other sellers. (Unauthorized reselling of COWIN products is prohibited.)
Cowin Audio specializes in audio products and electronics. We are a new generation innovator who hopes to bring customers, YOU, great products and excellent service. With a market flooded with so many different brands of suppliers, we strive to bring you the best audio experience that has been thoroughly inspected for quality assurance. At Cowin Audio, our dedicated and knowledgeable staff aim to be the first and last service you will ever need.
 
Customer Service

30 days money-back guarantee. Love it or Return it for any reason
For 30 days after the date of purchase, return your undamaged COWIN product and receive a full refund for ANY reason.

18-months Warranty
For 18 Months from the date of purchase, we will take care of all quality-related issues with a REPLACEMENT.

Free World Class General/ Technical Support
Have trouble connecting or how to work the device?
Contact our friendly customer support team. Our goal is to respond to all customers within 1 business day.

Limitations
• Our returns and exchange service are limited to all purchases made from COWIN. If you purchased through a different retailer, please contact them directly.
• Warranty-related shipping costs can only be covered in the country of purchase.

Friendly reminder: When contacting us for help, be sure to have your order number and COWIN product handy for troubleshooting!
 
 Contact Us
 Monday-Friday 9 am-5 pm PST except for US Holidays.
 Email: Support@Cowinaudio.com
 Phone: (929)359-6668
 General/Technical Support: Call or Text (909)513-7439

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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


COWIN Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Unless noted otherwise in the ordering pipeline, COWIN ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

COWIN values the privacy of your personal data.

Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from COWIN through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from COWIN may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from COWIN through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Customer Service

Customer Service
30-days money back gurantee. Love it or Return it for any reason
For 30 days after the date of purchase, return your undamaged COWIN product and receive a full refund for ANY reason.
18-months warranty
For 18 Months from the date of purchase, we will take care of all quality related issues with a REPLACEMENT.
Free World Class General/ Technical Support
Having trouble connecting or how to work the device?
Contact our friendly customer support team. Our goal is to respond all customers within 1 business day.
Limitations
• Our returns and exchange service is limited to all purchases made from COWIN. If you purchased
through a different retailer, please contact them directly.
• Warranty-related shipping costs can only be covered in the country of purchase.
Friendly reminder: When contacting us for help, be sure to have your COWIN product handy for
troubleshooting!

Contact Us
Monday-Friday 9am-5pm PST
except for all US Holidays.
Email: Support@Cowinaudio.com
Phone: (929)359-6668

 

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