About Patozon


Patozon is the sole authorized seller of authentic Mpow product (other than Amazon) on the Amazon platform. Offers from other sellers are scamming attempts, counterfeit products or unauthorized reselling. To ensure your complete safety and the excellent service we strive to give our customers, please avoid purchasing from other sellers.

What can Patozon do for you?

45-day money-back guarantee for ANY reason
For 30 days after the date of purchase, return your undamaged Mpow produ...

About Patozon


Patozon is the sole authorized seller of authentic Mpow product (other than Amazon) on the Amazon platform. Offers from other sellers are scamming attempts, counterfeit products or unauthorized reselling. To ensure your complete safety and the excellent service we strive to give our customers, please avoid purchasing from other sellers.

What can Patozon do for you?

45-day money-back guarantee for ANY reason
For 30 days after the date of purchase, return your undamaged Mpow product and receive a full refund for ANY reason.

24-month warranty for quality-related issues
For 24 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND including the return shipping cost within the country of purchase. Reminder: Be sure to use your product as directed.

Free user support
Not sure how to get your Mpow product to work properly? Contact our world-class, friendly support team for quick solutions.

Limitations and notes
• To receive the 30-day money-back guarantee, you are responsible for the cost of shipping the product back to us as long as it's not a quality-related issue.
• Warranty-related shipping costs are only covered in the country of purchase. If outside the country of purchase, you can either pay the return shipping cost or receive a 50% refund of the item’s purchase price.
• If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.
• For warranty details on our cases and screen protectors, please refer to the product's detail page.

Friendly reminder: When contacting us for help, be sure to have your Mpow product handy for troubleshooting!


In the event our exchange policy changes, we'll be sure to update this page.

Contact us

USA : +18448693583
Email: support@xmpow.com

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45-day money-back guarantee for any reason
For 30 days after the date of purchase, return your undamaged Mpow product and receive a full refund for ANY reason.

24-month warranty for quality-related issues
For 24 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND including the return shipping cost within the country of purchase.
Reminder: Be sure to use your product as directed.

Free user support
Not sure how to get your Mpow product to work properly? Contact our world-class, friendly support team for quick solutions.

Limitations and notes
• To receive the 30-day money-back guarantee, you are responsible for the cost of shipping the product back to us as long as it's not a quality-related issue.
• Warranty-related shipping costs are only covered in the country of purchase. If outside the country of purchase, you can either pay the return shipping cost or receive a 50% refund of the item's purchase price.
• If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.
• For warranty details on our cases and screen protectors, please refer to the product's detail page.

Friendly reminder: When contacting us for help, be sure to have your Mpow product handy for troubleshooting!

In the event our exchange policy changes, we'll be sure to update this page.

Contact this seller Phone:1-844-869-3583

A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Patozon Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Unless noted otherwise in the ordering pipeline, Patozon ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

Patozon values the privacy of your personal data.

Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Patozon through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Patozon may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Patozon through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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