Welcome to Sunvalley Brands, the creators behind of RAVPower, TaoTronics, VAVA, Sable, and HooToo. As the authorized seller on Amazon, please make sure you purchase from us or other authorized sellers to ensure you are receiving an authorized product.
If you have any questions about your purchase, please feel free to reach us directly at email@example.com or 1888-456-8468 from 9:00am to 5:00pm PST and we will gladly assist you!
Work very well,,,was a gift and so far they work great. TaoTronics is a great company with good quality and price. Exactly what I expected.
By James Pallotti on July 4, 2020.
Good sound quality
By Resa Ann on July 4, 2020.
Items arrived on time and in perfect condition.
By Amazon Customer on July 4, 2020.
Tried 4 times each time charging light came on wait 2-3 min before trying to pair, but It wouldn't ever pair with 1 jbl 55bt, let alone with a pair of them
By jeff barron on July 4, 2020.
I am not sure why it came as Amazon gift balance back. As I had paid with my credit card and the money returned back to me as Amazon gift card. Could you please... I am not sure why it came as Amazon gift balance back. As I had paid with my credit card and the money returned back to me as Amazon gift card. Could you please check and return it to my original account (Credit Card) and let me know how can I return your money which came as gift card. Read more Read less
By Om Tripathi on July 4, 2020.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
By template-rater on template-date.
Message from Amazon: template-suppress-reason-text
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- Orders Fulfilled by Amazon.
Amazon offers great customer service; you can easily return defective or unwanted products by following Amazon online return instructions step by step;
- Orders Fulfilled by SunvalleyTek.
1) Customer satisfaction is our No.1 priority. You can always reach us for any returns or exchanges by clicking “Contact Seller” in “Your Account > You Order” of your Amazon account.
2) Please always contact us first for the RMA # (Return Merchandise Authorization) and help to expedite the return process as quickly as we can. When requesting RMA #, please provide the following information: original order number, name of product, quantity being returned, & reason for return. PACKAGES WITHOUT A Return Authorization # WILL BE RETURNED BACK TO THE SENDER;
3) Verify that all merchandise is in the original packaging with the UPC or bar code intact, and that all the components, manuals, cables, and accessories are included;
4) Please return the merchandise within 15 days of the RMA# issued. Please mark
RMA# on your package and send to the returning address that our representatives
provide to you.
- Credit/Refund Issued
After receiving your RMA request, our customer representatives will decide whether a product needs to be shipped back or not. Therefore, credit could be issued before OR after our RMA team receives, inspects, and processes your return, really depending on different types of products.
You should be able to receive your refund within three weeks (maximum) after you shipping the package back; in many cases you will receive a refund more quickly than that. However, please note that it’s really up to your credit card company to determine which statement the issued credit will be reflected in.
- Restocking Fee may apply
Unless defective or damaged during shipping, a 15% restocking fee will be charged by Sunvalleytek for most products returned.
Contact this seller Phone:1-888-456-8468
Sunvalley Brands Shipping Rates
Shipping rates depend on the selected shipping speed and weight/size of the items.
To determine the applicable shipping rate for items in your Cart:
- Select Proceed to Checkout
- Select or add your shipping address
- Select a shipping speed and select Continue
- Select a payment method and select Continue
The total shipping & handling cost will be listed under Order Summary
HOLIDAY SHIPPING: Due to high volume, please place your order by December 11. (This is an estimate by the United States Postal Service.)
Please note that we don't ship items on Dec 25,26 27 due to the holidays.That means the order placed on Dec 24 will not ship until Dec 28.Sorry if any inconvenience and trouble.
Privacy and Security
Sunvalley Brands values the privacy of your personal data.
Items ordered from Sunvalleytek may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Sunvalleytek through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.