The House of Trade

The House of Trade and DeskRiser.com is committed to providing each customer with the highest standard of customer service.  We have been selling products online since 2001 and with that experience comes an understanding of what customers want: fast shipping (we ship the majority of our products same day), great packaging (we use double-walled, 275 pound test cartons), and high quality (our products are rated 4.5 stars or better on Amazon).  

Our feature product is the award-winning DeskRiser st...

The House of Trade and DeskRiser.com is committed to providing each customer with the highest standard of customer service.  We have been selling products online since 2001 and with that experience comes an understanding of what customers want: fast shipping (we ship the majority of our products same day), great packaging (we use double-walled, 275 pound test cartons), and high quality (our products are rated 4.5 stars or better on Amazon).  

Our feature product is the award-winning DeskRiser standing desk, a fully-assembled, ready to use sit to stand desk that converts your workstation from sitting to standing in seconds.  We are part of the standing at work movement and our products have been purchased by hundreds of fortune 500 companies.  If you have any questions or need to get in touch with us for any reason, call us toll-free at +1 (877) 575-0070.

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Contact this seller Phone:877-575-0070

A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


The House of Trade Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

We generally take 1-2 business days to ship out the item and it takes 3-5 business days for the item to reach you. We use a variety of carriers for each shipping option, and will choose the most appropriate delivery method for your desired shipping address.   We do not ship to P.O Box Address. We only ship to physical/street address.  It is not possible to specify a preferred carrier when placing your order. While placing the order if you want an Expedite Shipping request you to kindly call our Customer Care Executive at 877-575-0070 (Monday to Friday 8am to 5pm PST) before placing the order.

Privacy and Security

Privacy Policy

The House of Trade LLC will receive certain personally identifiable information pertaining to Amazon.com customers, including name, phone number, email address and shipping address (“Personal Information”). This information will be used to ship orders and email customers regarding shipping confirmation, order status updates, or order cancellation.

We will not sell or rent personal Information, nor will we share it other than with third parties required for the fulfillment of orders and with Amazon.com. Such information shared with Amazon.com will be subject to the Amazon Privacy Policy. The House of Trade LLC shall not use Personal Information of customers received in connection with Amazon.com’s Marketplace to send marketing communications to customers or to conduct surveys, contests, or sweepstakes. Customers may update their personal information by emailing The House of Trade LLC.

The House of Trade LLC is committed to protecting children's online privacy. We operate general audience websites not geared towards children. We do not knowingly collect personally identifiable information from children under the age of 13.

The House of Trade LLC will take every precaution to protect Personal Information. The House of Trade LLC ensures that sensitive Personal Information is encrypted and protected with SSL, the current industry-standard encryption protocol. We will protect such information’s confidentiality, prohibit its unlawful disclosure, and limit access to authorized personnel only. Personal Information that is maintained in our offices is subject to physical, administrative, and technical controls as well. Hard copies of such information are maintained in locked locations or cabinets with similar restrictions for electronic storage of private information. When disposed of, the information is shredded, destroyed, erased, or otherwise made unreadable. We may disclose Personal Information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or to comply with a legal process.

This privacy policy was last updated 10/4/15. Questions on this privacy policy can be directed to The House of Trade LLC via email.

Tax Information

One of the best things about buying through The House of Trade is that we do not have to charge sales tax, with the exception of orders shipping to destinations in the state of California. However, The House of Trade is not responsible for individual states’ sales tax reporting laws pertaining to online purchases, so we encourage you to check your state’s regulations before you shop.

RETURNS
Thanks to our risk free 30-day guarantee, you may return any product from The House of Trade for any reason within 30 days of the date of purchase. Simply call us at (877) 575-0070 and we will issue an RMA number.

We’ll even cover your return shipping costs - all we ask is that you return the item to us in its original shipping box. If you do not have the original packaging, you may purchase a box from us. Please call Customer Service at (877) 575-0070 for more details.  Your money will be refunded in full to your credit card within 2-3 business days upon return receipt of your product.


PRODUCT WARRANTY
Our products come with a limited, one-year product warranty from the date of purchase.

Customers who have issues with the product should initially either call us or submit an email through Amazon.


LIMITED WARRANTY
Warranty Returns: Please be aware that any returns outside of the initial 30-day guarantee window, but before the 1-year product warranty window, require customers to pay the freight costs to send the product(s) back to our warehouse.

Warranty Repairs: Any failure from normal usage will be repaired free of charge and The House of Trade will return the product to you directly at our cost. A failure is a mechanical breakdown of or defect in the unit that affects the user's ability to operate the product as intended. If it is determined that the failure was caused by misuse or abuse of the product, repairs and return shipping will be at the customer’s expense. No refunds are available after the initial 30 day risk free period.


ITEMS DAMAGED IN TRANSIT
Items damaged in transit may be returned or replaced under our Risk Free 30-Day Guarantee. We may ask for photographic or video evidence for our records. 


CANCELLED ORDERS
Should you wish to cancel your order, please call our customer service team at (877) 575-0070. Once the item is rerouted back to our warehouse and we verify receipt, you will be issued a full refund. This usually takes a few days.


SHIPPING POLICY
The House of Trade pricing includes free shipping to the continental U.S.!

If you're shipping to Alaska or Hawaii, you will be charged the Fedex or UPS posted rate. For orders shipping to Puerto Rico, please give us a call at (877) 575-0070.

We ship all orders placed on weekdays by the end of the next business day. This excludes national holidays and weekends. Many orders leave the day they are placed, but this is not guaranteed. Any order placed on a weekend or national holiday will be shipped by the end of the next business day.

Ground shipping usually takes 4-5 days to deliver to most areas.

Shipping times are only estimates and are not guaranteed. We cannot control occasional inventory shortages, warehouse closings, shipping carrier delays, customs delays, weather delays, and other factors that can delay your shipment. However, we will do our best to get your order out to you as soon as possible. 

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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