Welcome to our Gramophone store on Amazon.com! Gramophone is one of the nation's most respected & preeminent installers of home theaters, media rooms, custom whole-house AV systems, smart home automation & control systems, telecommunication and networking systems for homes and businesses. We have showrooms in Timonium, Columbia and Gaithersburg servicing the Baltimore and DC Metro areas. Our latest division is the Kitchen Design Center of Maryland located in Hunt Valley MD which specializes in p...

Welcome to our Gramophone store on Amazon.com! Gramophone is one of the nation's most respected & preeminent installers of home theaters, media rooms, custom whole-house AV systems, smart home automation & control systems, telecommunication and networking systems for homes and businesses. We have showrooms in Timonium, Columbia and Gaithersburg servicing the Baltimore and DC Metro areas. Our latest division is the Kitchen Design Center of Maryland located in Hunt Valley MD which specializes in premium Kitchen, Bath, Lightning, Shades and whole house design, control and installation. After more 40 years as a retail company, Gramophone is product to offer a select number of products on Amazon. We are an authorized seller for each and every product that we carry.

Gramophone is one of the nation's most respected & preeminent installer of:

  • home theaters
  • media rooms
  • custom whole-house audio/video systems
  • smart home automation & control systems
  • telecommunication & networking systems for homes and businesses.

We offer expert sales, design & installation in both new construction & existing residences. Our design team integrates the best audio & video components into an easy-to-use system that you will fall in love with.

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Customer Service Phone: 1-844-472-6674
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Contact this seller Phone:1-844-472-6674

A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


GRAMOPHONE Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Shipping Damage  

We ask that you inspect the packaging upon arrival and look for any signs of damage.  Exterior packaging is designed specifically to withstand shipping damage.  Please do not let the driver leave or sign for the delivery until the product has been inspected.  We cannot take damaged product back once accepted and signed for by the customer.

Privacy and Security

Privacy Policy

GRAMOPHONE values the privacy of your personal data.

Tax Information

All items shipped to Maryland are subject to a 6% sales tax.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Return Policy

Gramophone is a Factory Authorized Dealer for each and every product offered and every purchase (excluding open box and clearance items) is covered by the complete US Manufacturer's warranty. 

 

Products purchased may be returned for a 100% purchase price refund except for:

-Televisions

-Projectors

-Projector Screens

-Furniture

-All Cleaning Products

-Blu-ray Players and DVR Units

-Line Scalers

-Audio Equipment including Receivers, Amps, Speakers, Radios, and Headphone products.


Items referenced above may be returned, but are subject to a 20% restocking fee. Actual shipping charges are not refundable and the customer is responsible for all return shipping costs.


All returned merchandise must be returned in the original packaging & include all accessories that shipped with the item. A Return Authorization must be obtained prior to shipping the merchandise back to Gramophone. Failure to return the merchandise within 14 days will result in the cancellation of your return authorization and no additional returns will be allowed.

Defective Merchandise  

Defective product can be exchanged/returned for a refund/replacement within 30 days of delivery. After 30 day, the factory warranty applies and we will assist in getting in touch with the manufacturer.


Shipping Damage  

We ask that you inspect the packaging upon arrival and look for any signs of damage.  Exterior packaging is designed specifically to withstand shipping damage.  Please do not let the driver leave or sign for the delivery until the product has been inspected.  We cannot take damaged product back once accepted and signed for by the customer.

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