Return Policy: You may return any new item purchased from us that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes (return shipping fee on customer for unopened boxes), for a full refund within 30 days of purchase. Return cost of items not received as defective is on customer's side. Items not matching our records of serial number, part number, IMEI number if applied for the particular order will not be accepted and refunded. We reserve the right to test on retur...

Return Policy: You may return any new item purchased from us that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes (return shipping fee on customer for unopened boxes), for a full refund within 30 days of purchase. Return cost of items not received as defective is on customer's side. Items not matching our records of serial number, part number, IMEI number if applied for the particular order will not be accepted and refunded. We reserve the right to test on returns and impose a minimum 15 percent (15%) of the product sales price restocking fee for open box items. Any return that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. We will not accept returns more than 30 days after you receive the shipment.

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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


JoyinDirect Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Unless noted otherwise in the ordering pipeline, JoyinDirect ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

JoyinDirect values the privacy of your personal data.

Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from JoyinDirect through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from JoyinDirect may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from JoyinDirect through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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