WORLD WIDE STEREO

WORLD WIDE STEREO:  Awe Inspired. Since 1979.  

For four decades, World Wide Stereo has delivered the world's finest consumer electronics and home entertainment products. With two award winning stores, a brand new distribution center and one of the largest design and installation of Audio/Video departments in the country, we know what’s good and what’s not. We are very selective about what we sell, and we are an Authorized Reseller  for every brand we represent. You can shop with confidence and...

WORLD WIDE STEREO:  Awe Inspired. Since 1979.  

For four decades, World Wide Stereo has delivered the world's finest consumer electronics and home entertainment products. With two award winning stores, a brand new distribution center and one of the largest design and installation of Audio/Video departments in the country, we know what’s good and what’s not. We are very selective about what we sell, and we are an Authorized Reseller  for every brand we represent. You can shop with confidence and know that you’re buying top-quality, new merchandise with a valid manufacturer’s warranty and best-in-class support. As a family-owned business, we live by our reputation for integrity, quality, personal service, and competitive pricing, striving to provide you with a superior experience.

World Wide Stereo is proud to be named the Best of Philly Place for Home Gadgets by Philadelphia Magazine.  World Wide Stereo has also received an Excellent Rating from STELLAService and top marks from the Better Business Bureau.

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Customer Service Phone: 1-866-961-7781
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60 Day Money-Back Guarantee

The quality of our products and your happiness is guaranteed. You may return or exchange new items in their original condition and packaging within 60 days. Used Like New items, in their original condition and packaging, may be returned for a refund within 60 days.

In the event where merchandise is not in its original condition or is missing packaging, manuals, accessories or other components a partial refund will be given.  Partial refunds are calculated on a case-by-case basis.

Extended Holiday Returns

We’ve extended our return and exchange period so you can shop with confidence and stress-free this holiday season. For your convenience, all eligible items purchased between November 1st and November 30th, 2019 can be returned or exchanged through January 31st, 2020. All other return conditions still apply.

How do I return a product?

Step 1: Call us

Start your return by calling us at 1.866.961.7781 for an RMA# (Return Merchandise Authorization Number).  Please note that your return will not be accepted without an RMA#.

Step 2: Pack Carefully

Please secure all returns and exchanges in the original manufacturer's packaging and box with all accessories and manuals. We recommend double boxing your return by securing the manufacturer's box inside of another box designed for shipping. A safely packaged and complete return is less likely to incur a restocking fee. Be sure to remove or cover any old shipping labels on the shipping box.

Step 3: Ship the item back to us

Please ship your return to the address provided with your RMA#. We recommend using an insured and trackable shipping method as we cannot be responsible for anything lost or damaged on its way back to us. If you received a shipping label with your RMA#, affix the label to the outside of your shipping box and drop it off at the designated drop-off center.

After your return is received, we'll refund your original payment method (less any return or restocking fees if applicable*). Please allow up to two billing cycles for the refund credit to appear on your statement. Refunds are issued to the original method of payment within 3 days of return.

What if I want to exchange my product?

When calling us, please indicate that you would like your product exchanged instead of receiving a refund. If you choose a product of a lesser value you will receive a partial refund less applicable shipping and return costs. If you exchange your product for one of higher value you will be charged the difference between your refund amount less any applicable shipping and return costs, and the cost of the new item(s). Please note, Used Like New merchandise cannot be exchanged.

What if my product is defective?

Eligible, New products that are deemed to be defective during our 60 day guarantee may be exchanged for a new, working unit; Used Like New defective merchandise may be returned for a refund. Certain products, like larger TVs, will require the manufacturer to schedule a service call or appointment with you in order to arrange service. We are happy to help you obtain warranty service through the manufacturer after the 60 day return period has expired.

What if my product is damaged?

If your product arrives damaged, please call us right away at 1.866.961.7781. Shipping damage must be reported within 2 business days of delivery to ensure a replacement or refund can be issued.

Return Fees

Freight & Oversize Return Fees: Items originally shipped via free scheduled delivery/specialty motor freight require special shipping and will incur return fees (starting at $150). Oversize items include, but are not limited to, TVs over 37", select subwoofers and floorstanding speakers, furniture, and most items over 75 pounds. Returns for an exchange will also incur return fees. For return fee details, please call 1.866.961.7781

Restocking Fees: In the event merchandise is not returned in its original condition or packaging, was previously installed, is missing parts, has a missing or different serial number from the one shipped, or is damaged during return shipment due to improper packing, a partial refund may be given or the return may be refused.

Refusing Packages:

In the event that you refuse your package for any reason other than shipping damages, you will be subject to paying the full shipping price of the product both ways.

Contact this seller Phone:1-866-961-7781

A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


WORLD WIDE STEREO Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Free Shipping On All Orders, No Minimums. We offer free standard shipping on all orders within the continental US.

Free Standard Shipping Transit Times: 1-5 business days. Orders are processed and shipped by our warehouse within 24-48 hours with most orders shipping the same day they are placed. Please allow extra time for delivery to remote addresses and some oversize shipments.

Free Scheduled Delivery Transit Times: 1-10 business days. Oversized items ship via specialty motor freight and require inspection and an adult signature at the time of delivery. You will be contacted by the carrier prior to delivery to make delivery arrangements. Please read below for our tips on how to receive your oversized shipment. Oversized items include but are not limited to TVs over 37", select subwoofers and floorstanding speakers, furniture, and most items over 75 pounds.

Business days are Monday - Friday and exclude national holidays. Delivery to Alaska and Hawaii, if available, may incur additional fees and transit times.

Need It Faster?

Expedited shipping options are available and may be selected during the checkout process. Enhanced shipping options such as 2 Day and Next Day are dependent upon your order and the delivery address. For expedited options on oversized items, please contact us at 1.866.961.7781.

Free Scheduled Delivery (Oversized Shipping)*

The specialty freight carrier will contact you to schedule a delivery window Monday - Friday between 9am - 5pm. An adult must be on hand to receive, inspect, and sign for the delivery. The driver will deliver the item inside the nearest ground-level entrance of your home, business, or apartment building.

*Please note that some furniture brands, like Salamander, offer curbside delivery only.

How to receive your oversized shipment:

1. Inspect the shipping carton and product: While the delivery driver waits, first carefully inspect the outer shipping carton and note any damage on the driver's delivery receipt. Then unpack and thoroughly inspect the product for damage. For TVs, please pay careful attention to the TV screen. We recommend shining a flashlight on the screen at various angles to ensure there are no cracks.

2. Note damage or signs of wear on the delivery driver's paperwork: Please report the condition of the product and the shipping carton and packaging. Be sure to note any dents, impressions, or scuffs that you see on the box, even if there is no damage to the product itself.

3. If your product arrives damaged: Please refuse it and call us at 1.866.961.7781. If there is damage that is not noted at the time of delivery and the shipment is not refused, we may not be able to provide you with a replacement product or a refund for the damaged product.

Helpful tip: We recommend that you keep the box and packaging for the length of the product's warranty. It may come in handy if your product needs to be moved or claimed for warranty. Post warranty period, it's perfect fort-making material.

What do I do if my product is damaged or lost in transit?

If your item is damaged in transit, please refuse the package and contact us at 1.866.961.7781 within 24 hours. We will assist you with obtaining a replacement product if available. Any claims for loss must be reported to us within 30 days of intended receipt of the merchandise.

What if my product is back ordered?

When you place an order for an item that is not in-stock, you will receive an email or phone call with the estimated ship date. You can cancel your order anytime before the item is shipped by contacting our customer service department. Please note that once your item ships we are unable to cancel your order.

Shipping Terms & Conditions: We do not ship to freight forwarders. Most oversized items and some items that ship direct from the manufacturer can only be delivered to addresses within the 48 contiguous states. Oversized items include but are not limited to TVs over 37", select subwoofers and floor standing speakers, furniture, and most items over 75 pounds. Additional shipping exclusions may apply to some orders shipping to P.O. Boxes, APO/FPO addresses, Puerto Rico, and other U.S. territories.

Privacy and Security

Privacy Policy

World Wide Stereo Website Privacy Statement

Updated: 06/17/15

World Wide Stereo is committed to protecting and respecting your privacy. Our Privacy Statement sets forth our current privacy practices with regard to the informationwe collect when you or your computer interact with our company through our website and through Amazon. By accessing our services, you acknowledge and fully understand World Wide Stereo’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement. World Wide Stereo has developed relationships with our customers based on respect and integrity. We're aware of the trust and confidence you demonstrate when you visit our website and provide us with information. Our Privacy Notice is posted to demonstrate our adherence to the practices you'll find common to the best websites online. We promise that we will treat your information with the same honesty and sensitivity that we have displayed throughout our company's history.

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us at 1-866-961-7781 or send your comments to:

 

World Wide Stereo

Attention: Privacy Statement Personnel

104 E. Vine Street

Hatfield, PA 19440

We will use commercially reasonable efforts to promptly respond and resolve any problems or questions.

Tax Information

 Tax on orders purchased within our PA showrooms and orders shipped within the states of Alaska, Alabama, Arizona, California, Colorado, Connecticut, DC, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana,Iowa, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississipi, Nebraska, North Carolina, North Dakota, New Jersey, New Meico, New York, Nevada, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah,  Vermont, Virginia, Washington, West Virginia, Wyoming and Wisconsin.

You may be responsible for state and local sales/use taxes when filing your tax returns. Please check your local sales tax laws.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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