very very very nice
By Patrick J Blackwelder on November 13, 2016.
Arrived on time. :-)
By MLB on October 30, 2016.
Arrived very quickly!
By Miriam H. on October 14, 2016.
Pleasant buying expeirence
By Entropylife on October 12, 2016.
By Carol cascante on October 7, 2016.
By template-rater on template-date.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
|30 days||90 days||12 months||Lifetime|
Delivery is free on all items to US
We think that you shouldn't have to worry about your goods reaching you, and that delivery should be as convenient and as easy as possible. For that reason we use USPS, DHL, and other experienced couriers to enable us to get your goods to you via a method that suits you best.
For your convenience you can choose any delivery address, be it at work, home, a neighbour or somewhere else.
When your order has been despatched, we will send you an email informing you of the delivery method and a tracking number if applicable. If you are not around when the courier attempts delivery then they will leave a card informing they called.
In most cases delivery will be on Monday - Friday between 9am and 9pm.
Please allow up to 7 -10 working days for delivery (as your goods come from the UK)
Orders Delayed/Missing in Transit
We promise we'll do absolutely everything we can to ensure you receive your order within the time-frame specified.
Occasionally events beyond our control may result in your parcel being delayed whilst it is with the courier and we cannot be held responsible for such delays.
All parcels are fully insured and if your parcel is lost or delayed, let us know and we'll act quickly to locate it, bearing in the mind the points below.
All claims for missing items must be made within 21 days of the date of dispatch of your order.
Should your shipment be liable for customs duty, we cannot be held responsible for delayed delivery.
In the event of non delivery, please allow 21 working days from the date of despatch before contacting us to chase a parcel.
We'll then contact our courier to investigate and locate the parcel.
Items are classed as missing in transit by our courier if they haven't been delivered within 21 days from the date of despatch.
At this point we'll ensure replacements are sent to you immediately upon receipt of a signed lossage form.
Please note that we'll ask you to complete a Lossage Form prior to sending replacements. We'll email this to you if your parcel hasn't arrived within 21 working days.
Privacy and Security
The seller is responsible for declaring the correct tax on all goods sent to the US. If the order is under $800 in value it will not attract import duty.
Sales tax is not separately calculated and collected in connection with items ordered from Millets Sport through the Amazon.com unless explicitly indicated as such in the ordering process.
How quickly will my order get to me?
Returns & Refunds
Returns and Refunds
We understand that sometimes you'll need to return items to us and we've made this easy, fast and simple.
Our no quibbles returns policy means that if you're not 100% happy with any item we send to you, we'll happily exchange or refund it for you.
When you receive your item you have up to 14 days to change your mind and send it back to us.
We'll exchange or refund all items which:
-Are returned to us within 14 days of receipt.
-Are returned to us in perfect condition, with their original packaging and with the labels attached.
Your statutory rights are not affected.
How to Return and item
Refer to the information on your dispatch note.
You'll need to pay the postage costs to return your parcel.
We recommend that you ensure you obtain sufficient postal insurance in case your item goes missing on its way back to us and also a receipt of posting. If you have any enquiries about returning your item(s), please feel free to email us via the Amazon platform.
Currently we do not offer exchanges. If you are not satisfied with your purchase and would like a different product, please return the item for a refund and place a new order.
We'll instruct Amazon to refund your order on receipt of your returned order.
We try our best to process all refunds within 48 hours of receipt. When we've completed your refund, we'll send you an email to let you know.
If you find a fault with your item, send it back to us and we'll take a look at it as soon as we can. If we find a manufacturing fault, we'll happily replace or refund it.
In the event of receiving a faulty or wrongly sent item, we will refund your reasonable return postage costs on receipt of your parcel with a valid proof of returns postage receipt up to the value of $20.
Faulty items should be returned within a reasonable time and preferably in a clean and dry condition.
Please enclose all your details and a covering note explaining the fault and any other useful details.
Your statutory rights are not affected.