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Returns are accepted only on DOA Products. (see excluded list below) within 7 calendar days from delivery. Original shipping is non-refundable. All other returns will be subject to a 20% restocking fee.
Requesting a Return - Requires a Return Merchandise Authorization (RMA) number obtained by contacting CompuRus, at wcomputer@aol.com
Sending Items Back - RMA number must be on the shipping label, not on item packaging. Returns without valid RMA numbers will be discarded. Returns must be shipped, in...
Returns are accepted only on DOA Products. (see excluded list below) within 7 calendar days from delivery. Original shipping is non-refundable. All other returns will be subject to a 20% restocking fee.
Requesting a Return - Requires a Return Merchandise Authorization (RMA) number obtained by contacting CompuRus, at wcomputer@aol.com
Sending Items Back - RMA number must be on the shipping label, not on item packaging. Returns without valid RMA numbers will be discarded. Returns must be shipped, insured with tracking within 5 days after RMA number is assigned. Customer is responsible for return shipping charges and loss or damage of return shipments.
Excluded Items - These cannot be returned, for any reason:Software, printers, scanners, projectors, consumables (toner, print cartridges, batteries, paper, office supplies, etc.), software, video games, video displays, computer memory, computers, laptops, furniture, and TVs of 23 inches or greater.
Cancels/Refused Shipments - Orders cannot be canceled after entering the shipping process. Refused shipments are subject to a 20% restock fee, plus original shipping costs.
Damaged in Transit - Retain all packaging for inspection. Freight shipments require inspection at delivery. Do not accept damaged freight. Acceptance of freight shipment without declaring damage voids all claims. Report damage of packages delivered by non-freight carriers beyond 72 hours of delivery voids all damage claims.
Defective Products - Defective claims must be placed with the manufacturer for support. A manufacturer's claim number is required for all defective returns. Defective items other than those mentioned in "Excluded Items" may be returned for refund or exchange. Exchanges are processed only for the same item. Original and return shipping are non-refundable. We will pay replacement shipping to you.
Non-Defective Returns/"Buyer's Remorse" - Products with all original contents/packaging that can be resold as new - subject to a 20% restock fee. Opened items that cannot be resold as new for any reason will be discarded with no refund. Returns missing content are subject to the cost of item replacement + a 30% restock fee.
ALL RMA NUMBERS ARE ONLY VALID FOR 14 DAYS. AFTER THAT THE RMA NUMBER IS VOID.
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Unless noted otherwise in the ordering pipeline, Compu-R-us ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

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Sales tax is not separately calculated and collected in connection with items ordered from Compu-R-us through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Compu-R-us may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Compu-R-us through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


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