Past Generation Toys
Thank you for visiting Past Generation Toys! Good news, you are in the right place. Any seller can say they ship fast, pack orders well and have the best customer service... We'll let our feedback do the talking for us, opposed me just saying we do!
No problems. Great figure. As advertised. Fast shipping. A+
By Amazon Customer on October 21, 2016.
Quick shipping and a quality product.
By Zachariah Smith on October 20, 2016.
By Customer on October 19, 2016.
Arrived quickly and in excellent condition.
By Martese S. on October 19, 2016.
fast delivery well packaged no issues
By Kenneth A. on October 18, 2016.
By template-rater on template-date.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
|30 days||90 days||12 months||Lifetime|
We will refund your full purchase price except in the case that an item is opened then you decided it's not wanted. Opened video games/systems can only be exchanged for an identical item (this assumes the video game/system has a manufacturer's defect.) If the item you purchased was a already open (loose) we ask that it be returned in the same condition as when it was received.
- Refunds will be processed through Amazon.com (we have no access to your credit card number)
- Shipping charges are NOT refundable unless we shipped the wrong the item
Should you buy tracking and/or insurance on the return?
For your peace of mind, please do. We cannot be responsible for lost or damaged items. All returned items must be sent to us prepaid. If merchandise arrives, to us, damaged a full refund may not be given. A partial refund may be in order or the merchandise will be returned to the buyer. Although these types of issue are rare please buy insurance and tracking for returns. In the event you need to return merchandise, please contact us first for a Return Authorization Number (RA#).
Past Generation Toys Shipping Rates
Thank you for shopping with us! Shipping your item quickly and safely is a priority. To ensure that we accomplish this we use two different professional fulfillment services that store, pick and pack items for us. Many of our toys are shipped directly from Amazon (you can identify these items by the Fulfillment by Amazon label in the listing.) No matter the service that ships your item you are guaranteed quick shipping and professional packaging no matter how large or small the order may be. Place an order today and see the quality first hand!
Listed below are shipping details for Past Generation Toys, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
|Shipping Rates for all products (excluding Books, Music, Video and DVD)|
|* Shipping Rates for Books, Music, Video and DVD|
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
2 business days
21 - 42 business days
3 - 7 business days
|Books over 1 lb.||$3.99||$3.99||$6.99||$6.99||$14.95||$19.99||$24.95||$46.50|
|CDs, Cassettes, Vinyl||$3.99||$3.99||$6.19||$6.19||$14.95||$19.99||$14.95||$46.50|
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
|Continental US||Continental US states not including Alaska and Hawaii|
|Alaska and Hawaii||Alaska and Hawaii|
|US Protectorates||American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)|
|APO/FPO||Army Post Office and Fleet Post Office|
|Europe||Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia|
|Asia||Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam|
|Outside US, Eur., CA, Asia||Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia|
We follow a practice of shipping within 48 hours of your order. We promise to ship professionally and quickly!
USPS Priority Mail - Alaska, Hawaii and US Protectorates
USPS offers service via air and ground delivery. Please allow up to 3-7 business days for your in-stock items to arrive, once shipped. This shipping method is NOT trackable, however, delivery confirmation will be provided. Delivery confirmation confirms delivery to your shipping destination when that delivery takes place. Shipping to PO Boxes, Military Bases (APO, FPO, etc.) and U.S. Territories (Puerto Rico, Guam, etc.), is available with this shipping method.
UPS offers a ground service delivery. Please allow up to 3-7 business days for your in-stock items to arrive. Deliveries available Monday through Friday between 9 a.m. and 8 p.m. This shipping method is trackable. UPS tracking provides a pickup date from our facility and confirms delivery to your shipping destination when that delivery takes place. Shipping to PO Boxes, Military Bases (APO, FPO, etc.) and U.S. Territories (Puerto Rico, Guam, etc.), is NOT available with this shipping method.
Please allow up to 1-3 business days for your in-stock items to arrive, once shipped. If your item is shipped via USPS the package is NOT trackable, however, delivery confirmation will be provided. Delivery confirmation provides a pickup date from our facility and confirms delivery to your shipping destination when that delivery takes place. Shipping to PO Boxes, Military Bases (APO, FPO, etc.) and U.S. Territories (Puerto Rico, Guam, etc.), IS available with this shipping method.
Privacy and Security
We respect your privacy and appreciate your business. At NO time do we ever provide your account contact to any third party vendor, associate or service provider.
Your payment information is only shared with Amazon.com directly and at NO time is that information shared with Past Generation Toys. In short, we do have access to your credit card information so we have no way of sharing or mishandling it.
We are located in Northern Virginia and have nexus in California and Massachusetts. Sales Tax is collected on orders shipped within Virginia, California and Massachusetts.
We post preOrders items to allow you to secure the items you want before they are available from the manufacturer's. Check out the preOrder section today!
Q - Do preOrder arrival dates change?
A - Yes, for many reason manufacturers may push out, move up, or even cancel an item.
Q - When will my credit card charged?
A - Within 1 to 30 days after you place your order.
Q - Will I be contacted before you charge my card?
A - We will notify you, through your Amazon listed email, that the order must be marked as "shipped" to avoid it being cancelled. We ask that if you want to cancel the order to respond within 48 hours. If you do not respond within 48 hours, we will take that as permission to preserve your order. You can cancel at any time for a full refund (see below).
Q - Why do you charge my credit card before you have the item in stock?
A - It is Amazon's policy that a preOrder is considered a standard order and must ship within 30 days.
Q - Why do you only have 30 days to ship?
A - Amazon authorizes your credit card immediately, and any order older than 30 days is canceled.
Q - What is a credit card authorization?
A - A credit card authorization (a.k.a authorization hold ) is the practice within the banking industry (not PGT) of authorizing electronic transactions done with a debit card or credit card and holding this balance as unavailable either until the merchant clears the transaction (also called settlement), or the hold "falls off."
Q - How is my card charged if you do not have the preOrder item?
A - To preserve the order we mark the order as "shipped". This triggers Amazon to charge your credit card thus not canceling the order. If the authorization "falls off" the order is cancelled by Amazon.
Q - Can I cancel my preOrder, even if you already charged my credit card?
A - Absolutely, you can request a refund at any time, before the order is shipped, and you will receive 100% of your funds returned back to your payment method.
Q - What if I still have questions?
A - You can email us through Amazon or you can call us at 1-877-507-4340.
Packaging condition and quality of the toy inside.
Gift wrap services are not provided by Past Generation Toys
All items we sell can have a gift message included in with the order for FREE! Your gift message is printed on the invoice for your order. No pricing information is included on the invoice. Instructions for adding a gift message are found within the checkout process.