Video & Audio Center
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If you love bass these are the perfectheadphones for you. I love these there way better than the beats x that i have and they last long.
By Precious on May 30, 2017.
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Functions better than expected
By Kindle Customer on May 30, 2017.
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Everything related to the sale and delivery went very well. I am sure I will need more cords and/or electronics later and would like using them again ��
By Amazon Customer on May 30, 2017.
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Faster than other person I tried to buy from. Came in 2 days and was what I bought.
By Amazon Customer on May 30, 2017.
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I get daily packages from amazon my address is accurate you can call my cell at 9176266321
By eugene lemay on May 30, 2017.
Message from Amazon:
This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
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By template-rater on template-date.
Message from Amazon:
This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
By Video & Audio Center on template-response-date.
Message from Amazon:
This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
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| 30 days | 90 days | 12 months | Lifetime | |
|---|---|---|---|---|
| Positive | 99% | 99% | 99% | 98% |
| Neutral | 0% | 0% | 0% | 1% |
| Negative | 1% | 1% | 1% | 1% |
| Count | 803 | 2,775 | 9,155 | 50,115 |
All Returns Require Prior Authorization
No returns will be accepted without an RMA # - Please send us a message through the Amazon email system for a Return Authorization Number. Any item returned without authorization will be refused.
Return of New Items
VIDEO & AUDIO CENTER allows you to return any new, factory-sealed and unopened merchandise within 10 days of your purchase date. You may choose a full-credit product exchange or a full credit by the same means payment was made. You will receive the purchase price less shipping charges (Items that qualified for free shipping that are being returned will have our standard shipping charges deducted from the refund or credit).
All returned merchandise must be unregistered, in complete original manufacturer's packaging, same condition as sold, with all accessories, literature, instructions, documentation and blank warranty cards.
Return of Damaged or Defective Items
We suggest you to keep the manufacturer's box for at least 30 days in case there would be an issue or if you wish to return the unit.
DAMAGED ITEMS
VIDEO & AUDIO CENTER allows you to return a damaged item within 48 hours from the time the unit gets delivered.
We make every effort to prevent shipping damages. For TV's that are 50" and above, It Is Extremely Important That You Inspect The TV For Damages Before The Driver Leaves. If your TV appears damaged, you should refuse it. Once you sign for it or open the box you cannot claim in-transit damage.
If the driver has left and you found out that your package is damaged, immediately contact our customer service at (866) 822 2289.
Please note that due to the time constraints to file a shipping damage or loss claim, all shortages, missing or damaged items must be reported within 48 hours of receipt of the product otherwise, it will not be accepted.
DEFECTIVE ITEMS
VIDEO & AUDIO CENTER allows you to return a defective item within 10 days from the day the unit gets delivered.
In the unlikely event that a TV is defective, the warranty is to be handled thru the manufacturer. A service can be arranged with them so a technical expert can assess the television. If service does not resolve the issue, a case number needs to be requested from them so we can arrange with our carrier to contact you to schedule an exchange or return.
Defective products must be returned in the original box with all packaged materials including any and all promotional materials shipped with the product. THE UPC LABEL MUST BE INTACT and THE SERIAL NUMBER ON THE PRODUCT MUST MATCH THE SERIAL NUMBER ON THE ORIGINAL BOX. The original product must be returned no later than 10 days from the receipt of your return authorization number. Any merchandise that does not have a return authorization number will be refused.
Please allow seven to ten (7-10) business days after we receive the package for your return/exchange/refund to be processed. An email confirmation will be sent to you once the return is processed.
In the event that the unit has been shipped outside the United States, the customer is responsible in shipping the unit back to the US address where it was originally shipped to and it needs to be done within thirty (30) days from the date the TV was delivered to the original US address. Also note that a damaged claim due to shipping cannot be filed anymore once the unit gets shipped outside the US.
Non-Returnable Items
VIDEO & AUDIO CENTER is unable to accept returns of the following:
- Televisions over 20 inches
- No refunds or exchanges on used or opened merchandise
- No refunds on labor and/or installation services
- No refunds on consumables including but not limited to recordable media, photo paper, digital memory, tapes, batteries, CD/DVDs, etc.
- No refunds on opened computer software, movies, music and video games. (To get credit for these items, they must be unopened. If the original is damaged or defective, please see details above).
- No refunds on special order merchandise
- No refunds on any product with a service activation feature.
Any merchandise missing the original Universal Product Code (UPC) cannot be returned. If the item is damaged or defective, please see details above.
Restocking Fee
In the event an item is returned/exchanged, there will be a restocking charge of up to 15% to be levied with the sole discretion of Video & Audio Center. This fee apply unless the item is defective or damaged, you received the wrong item, or the fee is prohibited by law.
Price Match
VIDEO & AUDIO CENTER does not price match with other sellers on Amazon.
Contact this seller Phone:1-866-822-2289
To initiate a return, visit Amazon's Online Return Center to request a return authorization from the seller.
A-to-z Guarantee
Video & Audio Center Shipping Rates
Shipping rates depend on the selected shipping speed and weight/size of the items.
To determine the applicable shipping rate for items in your Cart:
- Select Proceed to Checkout
- Select or add your shipping address
- Select a shipping speed and select Continue
- Select a payment method and select Continue
The total shipping & handling cost will be listed under Order Summary
Shipping Policies
If you qualify for FREE Shipping but your order also contains one or more ineligible items,
you'll be charged shipping fees for those ineligible items. Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order's eligibility for
FREE Shipping. Excludes items that do not include a statement that they are eligible for
FREE Shipping next to their price. Also excludes certain oversize items. Offer cannot be combined with any other offer. Offer only applies to GROUND shipping.
Note that this offer is only valid for orders shipped within the continental U.S.
Note that for Televisions 49" and bigger, and for other items that weigh more than 90lbs., FREE Shipping only applies to weekday deliveries, during business hours (Monday - Friday, from 9:00am - 5:00pm). There will be an additional fee for any special delivery outside the indicated dates and times. Shipping time may take longer for beyond point areas.
*Please also note that a delivery appointment is required. As soon as the unit arrives in their local terminal, an agent from the freight company will call you through the contact number indicated on your order information to schedule the delivery.
Privacy and Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Policy. In addition, we want you to be aware that Amazon.com will provide Video & Audio Center with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Video & Audio Center's Privacy Policy.
Privacy Policy
We at Video & Audio Center believe that you have the right
to know how your personal information may be used or disclosed. You
take your privacy seriously, and we respect your concerns. We have
created this privacy policy in order to educate you as to as to how we
collect information, what we do with it, and what controls you have.
Please read it carefully, and if you have any questions or concerns,
please contact us at 1-866-822-2289.
This privacy policy applies only to personal information collected via this website, and not to any other activities of Video & Audio Center.
Personal information means information about you that is personally
identifiable like your name, address, e-mail address, phone number, or
credit card information, and that is not otherwise publicly available.
This policy does not apply to the practices of companies that Video & Audio Center does not own or control, or to people that Video & Audio Center does not employ or manage.
For more information see Amazon.com's Privacy Policy.
Tax Information
Video & Audio Center will only charge sales tax on orders being shipped within California state. All order shipped out of California will not be charged sales tax.
For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.
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