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Books from Boulder, CO

We are a closely held company (USA-based), located just outside of Boulder, Colorado. We work with many retailers, distributors, manufacturers, and agents to bring you items not usually carried by amazon, or items that might be hard-to-find/out-of-stock.

We offer world class customer service. We want you to be happy. While our return policy is pretty self-explanatory, really, we are laser-focused on your 100% satisfaction.

If there is anything we can do to help facilitate a smoother, easier trans...
We are a closely held company (USA-based), located just outside of Boulder, Colorado. We work with many retailers, distributors, manufacturers, and agents to bring you items not usually carried by amazon, or items that might be hard-to-find/out-of-stock.

We offer world class customer service. We want you to be happy. While our return policy is pretty self-explanatory, really, we are laser-focused on your 100% satisfaction.

If there is anything we can do to help facilitate a smoother, easier transaction, please let us know.

It is our pleasure to serve you.
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Welcome, Books from Boulder is a service-only company, specializing in hard-to-find and out-of-stock products. We work with other retailers, manufacturers, and distributors to get the item you want on time, in new condition (unless otherwise stated).

We ship directly from other companies, stores, retailers, and others to give you the lowest amazon.com price we can offer, and to save you from repackaging / re-shipping costs.

Please inquire about shipping outside the lower 48 states, including, but not limited to: Alaska, Hawaii, PO Boxes, Military Boxes, and anywhere out of the country. We can quote you on shipping, or work with you if you would like to provide your own shipping.

We look forward to serving you!

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Hello and thank you for your order.

You probably noticed that we are not amazon, but one of what's called a third-party seller. There are many of us hired by amazon to find products not carried by amazon, and/or currently out of stock. Our job is two-fold: 1) to get you the item you ordered on time; and 2) to make sure that the item you ordered is 100% brand new (not previously owned or opened).

We have struggled with whether to ship directly from a retailer, or to have the item come to us first, repackage it, and then sell it. In the end, we have decided that it is best to ship directly from the retailer to save you as much time and money as possible. We cannot sell for what we buy it for, or we would quickly be out of business.

The stores we use are huge and small, including mega retailers like Sam Walton's company. Per our contract with amazon, we are not allowed to mention any other retailer's names in the course of this transaction, so we are providing this just for your benefit

We also want to make it clear that we cannot give you the item for the price at which we have located it. In other words, if you would like to cancel the order and pursue your own research before we place the order for you, we want to give you that opportunity.

One the other hand, we are obligated to fill each and every order within 2 business days, so our window for you to cancel and seek the order out on your own is limited to 24 hours.

To cancel your order, simply go to your amazon home page, orders placed within the last 30 days, and request a cancellation.

We are committed to giving you the best service possible, with the least amount of surprises. If we can answer any questions before proceeding with the order, please let us know. This "third party seller" is a bit new to amazon -- but old hat to many seasoned buyers on amazon. If you're one of those, we thank you for your business and will get to work right away on finding and filling your order.

Thank you for the opportunity to find this item for you. Please keep in mind that despite our best efforts, some companies include our original purchase price on the invoice. If you need to re-route the package through Colorado so that it does not look like it came from another retailer, please let us know. We will kindly give you a quote that includes the extra shipping and handling necessary to do so.

Regards,
Books from Boulder, CO

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RETURN POLICY:

We must follow the return guidelines for amazon sellers set forth in our contract by amazon, including requesting an authorization before returning the item to us or one of our retailers (RMA).

Anything in new, unopened, unused condition can be returned within 30 days of purchase for 85% of the purchase price. If the wrong item is sent, or a defective item is sent, 100% of the purchase price + the original shipping will be refunded. Return shipping for reasons other than a defective item or wrong item is the responsibility of the Buyer.

We encourage you to purchase insurance and/or a delivery confirmation / or tracking information. We have had very few problems with returns, but we simply cannot return what is not received in the original condition. Please send the return to:

Books from Boulder, CO
8547 E Arapahoe Rd Ste J, #140
Greenwood Village, CO 80112
United States

Please let me know us know if we can help further.


Regards,
Books from Boulder, CO
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Shipping Policies

Unless noted otherwise in the ordering pipeline, Books from Boulder, CO ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

Books from Boulder, CO values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Books from Boulder, CO through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Books from Boulder, CO may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Books from Boulder, CO through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


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