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About us

At BoxBot we aim to provide you with a large range of products at the very best price, currently we stock over 30,000 products, in our 40,000 sq ft warehouse, where all orders are shipped from by our 200-strong team of warehouse. 

Customer Service and the after sales service we provide to our customers is exceptionally important to us. 

If you should experience any problems with your order or require any assistance throughout your transaction, please contact our dedicated Customer Serv...

About us

At BoxBot we aim to provide you with a large range of products at the very best price, currently we stock over 30,000 products, in our 40,000 sq ft warehouse, where all orders are shipped from by our 200-strong team of warehouse. 

Customer Service and the after sales service we provide to our customers is exceptionally important to us. 

If you should experience any problems with your order or require any assistance throughout your transaction, please contact our dedicated Customer Services team so we can resolve any issues or answer any queries you may have.

The Customer Service team are available between the hours of 9am and 4pm Monday-thursday and 9am and 3pm Fridays. You can email them at amazon.com@boxbot.uk or call them on +44121 272 2800

Returns & refunds

We are continually updating and improving our products so we will endeavour to send the latest version of the product. 

Some products do have a variation in colour and design and are sent out as a random selection. 

We have a 100% satisfaction guarantee, if you are not happy with your item, please notify our Customer Services team at amazon.usa@boxbot.uk or  +44 121 272 2800

Unwanted or Unsuitable Items

If you are unhappy with a product you have purchased from us, you may return the product within 21 days of delivery for a refund. All products must be returned in their original packaging and in a re-saleable condition (with any seals or wrapping unbroken). You are responsible for the cost of returning unwanted items to us. 

Please send an email to: sales@buyforlessonline.co.uk or call our Customer Service Department on 0121 457 7233 (or +44(0)1214577233 from outside the UK) for Returns Authorisation. Please provide your order number, and a brief explanation of the problem. 

Damaged Items

Please do not accept or sign for an order which is visibly damaged. If you receive an item which has been damaged in transit, please contact us as soon as possible. We will endeavour to provide a replacement as soon as possible. This does not affect your statutory rights.

Please send an email to: amazon.com@boxbot.uk or call our Customer Service Department on +44 121 272 2800 for Returns Authorisation. Please provide your order number, and a brief explanation of the problem.

Faulty Items

In the unlikely event that you receive an item which proves to be faulty we are happy to help. However, we do ask that you notify us of any problem within a reasonable period of time.

Please send an email to: amazon.com@boxbot.uk or call our Customer Service Department on +44 121 272 2800 for Returns Authorisation. Please provide your order number, and a brief explanation of the problem.

Items Received In Error

If you receive an item that you did not order, please notify our Customer Services team at amazon.com@boxbot.uk or call our Customer Service Department on +44 121 272 2800

How to Return a Product

Please send an email to: amazon.com@boxbot.uk or call our Customer Service Department on +44 121 272 2800 for Returns Authorisation. Please provide your order number, and a brief explanation of the problem. 

Please pack the items so that they will not be damaged in transit. Include a copy of your receipt/delivery note and a brief note of the reason for return.

Contact this seller Phone: +44 121 272 2800

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Have a question for BoxBot USA?
Customer Service Phone: +441212722800
30 days90 days12 monthsLifetime
Positive 65% 80% 86% 92%
Neutral 4% 3% 3% 2%
Negative 31% 17% 11% 6%
Count682134,16650,675

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




BoxBot USA Shipping Rates


Listed below are shipping details for BoxBot USA, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping Rates for all products (excluding Books, Music, Video and DVD)
All Regions
Continental US
Alaska and Hawaii
US Protectorates
APO/FPO
Canada
Europe
Asia
Outside US, Eur., CA, Asia
Continental US Street · Standard · (18 - 26 business days)
Per Shipment Bands Shipment Rate
$0.00 to $2.50 $0.00
$2.51 to $5.00 $0.00
$5.01 to $10.00 $0.00
$10.01 to $15.00 $0.00
$15.01 to $20.00 $0.00
$20.01 to $25.00 $0.00
$25.01 to $30.00 $0.00
$30.01 to $40.00 $0.00
$40.01 to $50.00 $0.00
$50.01 to $75.00 $0.00
$75.01 to $100.00 $0.00
$100.01 to $150.00 $0.00
$150.01 to $200.00 $0.00
$200.01 to Up $0.00
Continental US PO Box · Standard · (18 - 26 business days)
Per Shipment Bands Shipment Rate
$0.00 to $2.50 $0.00
$2.51 to $5.00 $0.00
$5.01 to $10.00 $0.00
$10.01 to $15.00 $0.00
$15.01 to $20.00 $0.00
$20.01 to $25.00 $0.00
$25.01 to $30.00 $0.00
$30.01 to $40.00 $0.00
$40.01 to $50.00 $0.00
$50.01 to $75.00 $0.00
$75.01 to $100.00 $0.00
$100.01 to $150.00 $0.00
$150.01 to $200.00 $0.00
$200.01 to Up $0.00
Alaska and Hawaii Street · Standard · (18 - 26 business days)
Per Shipment Bands Shipment Rate
$0.00 to $2.50 $3.12
$2.51 to $5.00 $3.16
$5.01 to $10.00 $3.23
$10.01 to $15.00 $3.31
$15.01 to $20.00 $3.38
$20.01 to $25.00 $3.46
$25.01 to $30.00 $3.53
$30.01 to $40.00 $3.68
$40.01 to $50.00 $3.83
$50.01 to $75.00 $4.21
$75.01 to $100.00 $4.58
$100.01 to $150.00 $4.33
$150.01 to $200.00 $6.08
$200.01 to Up $12.16
Alaska and Hawaii PO Box · Standard · (18 - 26 business days)
Per Shipment Bands Shipment Rate
$0.00 to $2.50 $3.12
$2.51 to $5.00 $3.16
$5.01 to $10.00 $3.23
$10.01 to $15.00 $3.31
$15.01 to $20.00 $3.38
$20.01 to $25.00 $3.46
$25.01 to $30.00 $3.53
$30.01 to $40.00 $3.68
$40.01 to $50.00 $3.83
$50.01 to $75.00 $4.21
$75.01 to $100.00 $4.58
$100.01 to $150.00 $5.33
$150.01 to $200.00 $6.08
$200.01 to Up $12.16
US Protectorates Street · Standard · (4 - 8 business days)
Per Shipment Bands Shipment Rate
$0.00 to $2.50 $3.23
$2.51 to $5.00 $3.38
$5.01 to $10.00 $3.68
$10.01 to $15.00 $3.98
$15.01 to $20.00 $4.28
$20.01 to $25.00 $4.58
$25.01 to $30.00 $4.88
$30.01 to $40.00 $5.48
$40.01 to $50.00 $6.08
$50.01 to $75.00 $6.58
$75.01 to $100.00 $7.08
$100.01 to $150.00 $12.08
$150.01 to $200.00 $15.08
$200.01 to Up $30.16
US Protectorates PO Box · Standard · (4 - 8 business days)
Per Shipment Bands Shipment Rate
$0.00 to $2.50 $3.23
$2.51 to $5.00 $3.38
$5.01 to $10.00 $3.68
$10.01 to $15.00 $3.98
$15.01 to $20.00 $4.28
$20.01 to $25.00 $4.58
$25.01 to $30.00 $4.88
$30.01 to $40.00 $5.48
$40.01 to $50.00 $6.08
$50.01 to $75.00 $7.58
$75.01 to $100.00 $9.08
$100.01 to $150.00 $12.08
$150.01 to $200.00 $15.08
$200.01 to Up $30.16
APO/FPO Street · Standard · (18 - 32 business days)
Per Shipment Bands Shipment Rate
$0.00 to $2.50 $5.31
$2.51 to $5.00 $5.53
$5.01 to $10.00 $5.98
$10.01 to $15.00 $6.43
$15.01 to $20.00 $6.88
$20.01 to $25.00 $7.33
$25.01 to $30.00 $7.78
$30.01 to $40.00 $8.68
$40.01 to $50.00 $9.58
$50.01 to $75.00 $11.83
$75.01 to $100.00 $14.08
$100.01 to $150.00 $18.58
$150.01 to $200.00 $23.08
$200.01 to Up $46.16
APO/FPO PO Box · Standard · (18 - 32 business days)
Per Shipment Bands Shipment Rate
$0.00 to $2.50 $5.31
$2.51 to $5.00 $5.53
$5.01 to $10.00 $5.98
$10.01 to $15.00 $6.43
$15.01 to $20.00 $6.88
$20.01 to $25.00 $8.33
$25.01 to $30.00 $8.78
$30.01 to $40.00 $9.68
$40.01 to $50.00 $10.58
$50.01 to $75.00 $11.83
$75.01 to $100.00 $14.08
$100.01 to $150.00 $18.58
$150.01 to $200.00 $23.08
$200.01 to Up $46.16
Canada · Standard · (5 - 10 business days)
Per Shipment Bands Shipment Rate
$0.00 to $2.50 $8.23
$2.51 to $5.00 $8.38
$5.01 to $10.00 $8.68
$10.01 to $15.00 $8.98
$15.01 to $20.00 $9.28
$20.01 to $25.00 $9.58
$25.01 to $30.00 $9.88
$30.01 to $40.00 $10.48
$40.01 to $50.00 $11.08
$50.01 to $75.00 $12.58
$75.01 to $100.00 $14.08
$100.01 to $150.00 $17.08
$150.01 to $200.00 $20.08
$200.01 to Up $35.16
Europe · Standard · (10 - 20 business days)
Per Shipment Bands Shipment Rate
$0.00 to $2.50 $4.27
$2.51 to $5.00 $4.46
$5.01 to $10.00 $4.83
$10.01 to $15.00 $5.21
$15.01 to $20.00 $5.58
$20.01 to $25.00 $5.96
$25.01 to $30.00 $6.33
$30.01 to $40.00 $7.08
$40.01 to $50.00 $7.83
$50.01 to $75.00 $9.71
$75.01 to $100.00 $11.59
$100.01 to $150.00 $15.33
$150.01 to $200.00 $19.08
$200.01 to Up $38.16
Asia · Standard · (10 - 16 business days)
Per Shipment Bands Shipment Rate
$0.00 to $2.50 $5.31
$2.51 to $5.00 $5.53
$5.01 to $10.00 $5.98
$10.01 to $15.00 $6.43
$15.01 to $20.00 $6.88
$20.01 to $25.00 $7.33
$25.01 to $30.00 $7.78
$30.01 to $40.00 $8.68
$40.01 to $50.00 $9.58
$50.01 to $75.00 $1.83
$75.01 to $100.00 $14.08
$100.01 to $150.00 $18.58
$150.01 to $200.00 $23.08
$200.01 to Up $46.16
Outside US, Eur., CA, Asia · Standard · (10 - 20 business days)
Per Shipment Bands Shipment Rate
$0.00 to $2.50 $6.34
$2.51 to $5.00 $6.61
$5.01 to $10.00 $7.13
$10.01 to $15.00 $7.66
$15.01 to $20.00 $8.18
$20.01 to $25.00 $8.71
$25.01 to $30.00 $9.23
$30.01 to $40.00 $10.28
$40.01 to $50.00 $11.33
$50.01 to $75.00 $13.96
$75.01 to $100.00 $16.58
$100.01 to $150.00 $21.83
$150.01 to $200.00 $27.08
$200.01 to Up $54.16

* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
18 - 26 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


*  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
    Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Shipping

Within the UK, we use Royal Mail 2nd class post as standard delivery. 

We are happy to ship items within Europe and worldwide. In most cases we use Royal Mail Airmail for orders being shipped abroad. 

Our Express Delivery service is provided by DPD couriers across the UK & most European Union nations. Any orders received by us after 12noon may not be guaranteed to leave our premises the same day. However, the majority of orders should be dispatched on the same day we receive the order. 

Please note that our Express Delivery service does not operate on Saturdays, Sundays or Bank Holidays. Express Delivery orders dispatched Friday should be delivered on Monday of the following week, excluding Bank Holidays. Express delivery service for Scottish Highlands and UK offshore Islands is a 2 day service.

If you are placing your order from outside the EU, please note that there are Royal Mail Airmail size and weight restrictions that are beyond our control. If the item you have purchased is larger or heavier than the restrictions allow, we will issue a full refund, cancel the order for you and advise you by email that this has taken place. 

The weight restrictions apply to items weighing over 2kg. 


Privacy and Security

Privacy Policy

BoxBot USA values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from BoxBot USA through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from BoxBot USA may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from BoxBot USA through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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