Shadow River Super Store
Over the past few years we have made many families very happy with their new Maltese puppies. We are no longer breeding Maltese, but during that time we learned a lot about the breed and their care. Our current pet family consists of Pebbles, Penny, Buddy and our last puppy Enzo. We have used many different pet products, and now want to share our favorites with you. If you have questions about the Maltese breed, we will be happy to share our experiences and solutions with you.
We changed our name to Shadow River Super Store, and our main focus is to provide high quality products for your dog or cat. We love our dogs like they were our children, and believe our pets should be pampered and given only the highest quality products. We're sure many of you feel the same way about your own pet. We started our store with only a few pet supplies, but over time we have increased our inventory to include products for the home, clothing & accessories, and even seasonal items. Please be sure to check our listings often, and you can always e-mail us with your questions and requests. We're also on Facebook, search for Shadow River Super Store.
Thanks for stopping by! Arthur and PhyllisRead more Read less
By Judith Tavares on July 24, 2016.
This platter is so gorgeous! I absolutely love it, and now will probably buy one for my mom, sister, daughter, and friends for Christmas!
By Niki Sage on July 24, 2016.
By Ryan Faragher on July 24, 2016.
Great products thank you seller
By Mr wonderful on July 24, 2016.
Great price, fast/well packed delivery, and the jam is EXCELLENT.
By tal2nd on July 24, 2016.
By template-rater on template-date.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
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Shadow River Super Store Shipping Rates
Shipping rates depend on the selected shipping speed and weight/size of the items.
To determine the applicable shipping rate for items in your Cart:
- Select Proceed to Checkout
- Select or add your shipping address
- Select a shipping speed and select Continue
- Select a payment method and select Continue
The total shiping & handling cost will be listed under Order Summary
Shipping policies for merchant-fulfilled items:
* Shipping time: we believe in getting your product to you as fast as possible. Orders are shipped Monday through Saturday, usually within 1 business day of receiving a cleared payment.
* Delivery time: USPS priority mail usually has the fastest delivery time (2-3 business days). First class mail can take up to 1 week, and parcel post and media mail can take up to 2 weeks. UPS ground can also take up to 2 weeks depending on your location, the weather, and holidays. If you are concerned about a delay in package delivery, please contact us and we will be happy to help track your package.
* Delivery confirmation and tracking: for all packages shipped through the USPS, we provide free delivery confirmation service, which will show when your package was delivered. Sometimes the post office will also provide tracking information for these packages while en route, however this is not always the case. We also provide tracking numbers for packages shipped with UPS, who does provide tracking information and estimated delivery dates.
* Insurance: insurance is included on all packages.
* Returned packages: for items returned to us, we will refund the purchase price, and we deduct our original shipping costs on all items purchased with free shipping.
* International shipping: we do not currently offer international shipping.
Privacy and Security
Shadow River Super Store values the privacy of your personal data.
Sales tax is not separately calculated and collected in connection with items ordered from Shadow River Super Store through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Shadow River Super Store may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Shadow River Super Store through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
Merchant fulfilled items:
Returns and Exchanges
* If you are unhappy with your purchase for any reason, please contact us within 30 days of package delivery. We want you to be completely satisfied with your purchase, and are happy to work with you to resolve any problems.
* We offer refunds for defective, missing, or incorrect items, and for items that do not fit, you don't like, or you change your mind (if returned in the original re-salable condition). We do not offer refunds or exchanges on items that become damaged after delivery, or for packages that are lost or stolen after confirmed delivery.
* Refunds are issued after we have received and inspected your item. Items returned that are not in their original re-salable condition will receive up to a 50% refund.
* For exchanges, we will issue a refund after we have received the item from you. You can then purchase the item you want at your convenience.
Defective, Missing, or Incorrect Items
* We do our best to provide accurate item descriptions, and to test and inspect all items prior to shipping. If you receive a defective item, receive the wrong item, or it is significantly not as described in the item listing, please let us know right away so we can resolve the problem.
* After returning the item, we are happy to either refund your money, including all shipping charges, or exchange the item for something else. Please make sure the cost for the return shipping is clearly indicated so we may reimburse you.
If an Item Doesn’t Fit, You Don't Like It, or You Change Your Mind
* We are happy to provide a refund or exchange for items that do not fit, you don't like, or you change your mind. Please see the note above regarding exchanges.
* The item returned must be in its original re-salable condition, to include all tags and packaging. Items returned that are not in their original re-salable condition will receive up to a 50% refund, depending on the item condition.
* The buyer is responsible for paying all return shipping charges.
* On items purchased with free shipping, we will deduct our original shipping costs from your refund amount.
Amazon fulfilled items:
* Please refer to Amazon's return and refund policies, or contact Amazon customer service for assistance.