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PRICE 2 SAVE is committed to providing each customer with the highest standard of customer service

If you have any questions or concerns regarding your order with us please contact us for assistance. We are more then happy to work with you.


Order Cancellation at Buyers request: We do not guarantee that your request will be successful, however we will do our very best to cancel your order in a timely manner.


Return Policy:

We guarantee against manufacturers' defects for 30 days from the date of the d...

PRICE 2 SAVE is committed to providing each customer with the highest standard of customer service

If you have any questions or concerns regarding your order with us please contact us for assistance. We are more then happy to work with you.


Order Cancellation at Buyers request: We do not guarantee that your request will be successful, however we will do our very best to cancel your order in a timely manner.


Return Policy:

We guarantee against manufacturers' defects for 30 days from the date of the delivery on all products except for items listed in the Exception Section. Products with Manufacturer Warranties which exceed 30 days, may be returned directly to the manufacturer according to their instructions. All returns/exchanges must be made within 30 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.  

 

 Exception Section - Items not covered under this return policy:

iPads:  All of the Brand New iPads come with a Limited 1 Year Manufacturer's warranty. If the item is defective the buyer will need to contact the Manufacturer.  If the item is unwanted and was not opened, this item may be returned to us per our "Unwanted Returns" section.

Gaming (includes Brand New consoles and games for all different types of systems):  All of the gaming comes with Manufacturer's warranty unless specified otherwise in the description section of the item.  If the item is defective buyer will need to contact Manufacturer.  If the item is unwanted and was not open, this item may be returned to us per our "Unwanted Returns" section.

Personal Care Items: If the item is defective the buyer will need to contact the Manufacturer directly.  If the item is unwanted and was not open, this item may be returned to us per our "Unwanted Returns" section.   Items may be returned only with prior authorization.  

 

 All shipping and handling fees are non-refundable with an exception where Price 2 Save has made an error by shipping an incorrect item to the buyer.  In this case, the buyer must contact Price 2 Save to obtain a return label or request a merchandise pick up.  Once item is returned back to our warehouse a correct replacement unit will be shipped out or a refund issued for the full amount of the order if the correct unit is unavailable.  Price 2 Save must be informed of the receipt of incorrect merchandise within a week of the delivery.  

 

Unwanted Returns: Unwanted product returns (Unwanted, No Longer Needed and Accidental Order) will be subject to a 10% restocking fee and must have a Return Merchandise Authorization number (RMA#). Merchandise must be in the unused condition only.  

 Refused Delivery or Undeliverable Address: Returns falling under this category will be treated the same as "Unwanted Returns", consequently they will be subject to a 10% restocking fee.  The buyer will also be responsible for the return shipping cost incurred by the action of refusing the delivery.

Defective Items:  A buyer must return merchandise at their expense within 30 days from the date of delivery with prior Return Merchandise Authorization number. If an exchange is not requested at the issuing time of the RMA and automatic store credit will be applied once merchandise is returned back to the warehouse.  

 

  Damaged Items: Please note that in the case of damage to an item during shipping we as the shipper are required to file a damage claim with the carrier, and proceed according to carrier regulations prior to being able to issue any exchange, credit, or refund.

  • In the case that a package arrives damaged we must be notified within 10 days of the date of delivery.
  • In the case that an RMA (Return Merchandise Authorized Return) that was shipped to us at the buyer’s expense arrives damaged the buyer themselves as the shipper in this case will be responsible for filing a claim with the shipping carrier. We will hold the returned unit for the carrier inspection which must be scheduled by the buyer for up to 14 days equivalent to two weeks.

All original packaging must be kept intact by the buyer in order for a carrier claim and inspection to be initiated by us once we are notified of the damage to your shipment. Please make sure your buyer is aware that they must retain the original shipping box which contains the carrier's shipping label and original tracking number.

  • Once a damage pick up is scheduled by us most carriers will make 3 attempts to retrieve the damaged package from your buyer's location for the inspection. It is imperative that your buyer has the item ready for the carrier pick up the next day after the damage pick up is scheduled as this is when the first retrieval attempt will be made.

Please note that you are not able to file a claim with the carrier directly as we are the shipper, and you must make sure to notify us of any damage to an item within the above stated time frames.

  • An exchange or refund will be issued once the carrier claim is approved.
  • Please note that a Damage Claim will normally take a minimum or 14 business days to be processed by the carrier.

  Tampered and Partial Loss Items: In the case that a package is received which is missing any part of the original order or item a Tampered Claim will be filled by us as the shipper with the carrier upon your notification of the loss or tamper to us.

  • We must be notified of any loss or tamper to your shipment within 10 days of the delivery of your shipment.

All original packaging must be kept intact by the buyer in order for a carrier claim and inspection to be initiated by us once we are notified of the tamper and partial loss to your shipment.

Please make sure your buyer is aware that they must retain the original shipping box which contains the carrier's shipping label and original tracking number.

  • Once a Tampered and Partial Loss pick up is scheduled by us, most carriers will make 3 attempts to retrieve the Tampered and Partial Loss package from your buyer's location for the inspection. It is imperative that your buyer has the item ready for the carrier pick up the next day after the Tampered and Partial Loss pick up is scheduled as this is when the first retrieval attempt will be made.

Please note that you are not able to file a claim with the carrier directly as we are the shipper, and you must make sure to notify us of any Tamper and Partial Loss to an item within the above stated time frames.

  • An exchange, credit or refund will be issued once the carrier claim is approved.
  • Please note that a Tampered and Partial Loss will normally take a minimum or 14 business days to be processed by the carrier.

  Lost Claims: In the case that an item is lost in transit and does not arrive to its destination after it has been provided to the carrier by us, as the shipper we will file a lost claim with the carrier once we are notified that an item has not reached its destination successfully.

  • Please note that you must notify us of the loss of any shipment within 30 days after its shipping date.

Once we are notified that an item has been lost in transit we will immediately file a claim for loss with the carrier.
All lost claims will be processed according to the carrier's terms and regulations.
Please note that a lost claim may take a minimum of 14 business days to be processed by the carrier.
A refund, exchange or credit may be issued only once the claim is processed and approved by the carrier.
We do not encourage you to place any replacement orders for lost packages as the item may still be delivered to your buyer at any time until the claim is processed and approved.

In the case that you have selected a signature requirement for the delivery of your package and item has been delivered to its destination and a signature has been obtained at the point of delivery, a lost claim will not be able to be filed.

  • If a signature was not requested during the checkout, please note that a lost claim will not be permitted to be filed as per carrier regulations in the case that an item is delivered to its destination without a signature, or has been left at the front doorstep of its destination according to the carriers tracking information. (All orders with a product value of $100.00 or greater will be shipped with a Signature Requirement.)
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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


PRICE 2 SAVE Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Unless noted otherwise in the ordering pipeline, PRICE 2 SAVE ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

PRICE 2 SAVE values the privacy of your personal data.


Tax Information

A sales tax of 9.00% is being charged on all orders shipped to California.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Return Policy

Return Policy:

We guarantee against manufacturers' defects for 30 days from the date of the delivery on all products except for items listed in the Exception Section. Products with Manufacturer Warranties which exceed 30 days, may be returned directly to the manufacturer according to their instructions. All returns/exchanges must be made within 30 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.  

 

 Exception Section - Items not covered under this return policy:

iPads:  All of the Brand New iPads come with a Limited 1 Year Manufacturer's warranty. If the item is defective the buyer will need to contact the Manufacturer.  If the item is unwanted and was not opened, this item may be returned to us per our "Unwanted Returns" section.

Gaming (includes Brand New consoles and games for all different types of systems):  All of the gaming comes with Manufacturer's warranty unless specified otherwise in the description section of the item.  If the item is defective buyer will need to contact Manufacturer.  If the item is unwanted and was not open, this item may be returned to us per our "Unwanted Returns" section.

Personal Care Items: If the item is defective the buyer will need to contact the Manufacturer directly.  If the item is unwanted and was not open, this item may be returned to us per our "Unwanted Returns" section.   Items may be returned only with prior authorization.  

 

 All shipping and handling fees are non-refundable with an exception where Price 2 Save has made an error by shipping an incorrect item to the buyer.  In this case, the buyer must contact Price 2 Save to obtain a return label or request a merchandise pick up.  Once item is returned back to our warehouse a correct replacement unit will be shipped out or a refund issued for the full amount of the order if the correct unit is unavailable.  Price 2 Save must be informed of the receipt of incorrect merchandise within a week of the delivery.  

 

Unwanted Returns: Unwanted product returns (Unwanted, No Longer Needed and Accidental Order) will be subject to a 10% restocking fee and must have a Return Merchandise Authorization number (RMA#). Merchandise must be in the unused condition only.  

 Refused Delivery or Undeliverable Address: Returns falling under this category will be treated the same as "Unwanted Returns", consequently they will be subject to a 10% restocking fee.  The buyer will also be responsible for the return shipping cost incurred by the action of refusing the delivery.

Defective Items:  A buyer must return merchandise at their expense within 30 days from the date of delivery with prior Return Merchandise Authorization number. If an exchange is not requested at the issuing time of the RMA and automatic store credit will be applied once merchandise is returned back to the warehouse.  

 

  Damaged Items: Please note that in the case of damage to an item during shipping we as the shipper are required to file a damage claim with the carrier, and proceed according to carrier regulations prior to being able to issue any exchange, credit, or refund.

  • In the case that a package arrives damaged we must be notified within 10 days of the date of delivery.
  • In the case that an RMA (Return Merchandise Authorized Return) that was shipped to us at the buyer’s expense arrives damaged the buyer themselves as the shipper in this case will be responsible for filing a claim with the shipping carrier. We will hold the returned unit for the carrier inspection which must be scheduled by the buyer for up to 14 days equivalent to two weeks.

All original packaging must be kept intact by the buyer in order for a carrier claim and inspection to be initiated by us once we are notified of the damage to your shipment. Please make sure your buyer is aware that they must retain the original shipping box which contains the carrier's shipping label and original tracking number.

  • Once a damage pick up is scheduled by us most carriers will make 3 attempts to retrieve the damaged package from your buyer's location for the inspection. It is imperative that your buyer has the item ready for the carrier pick up the next day after the damage pick up is scheduled as this is when the first retrieval attempt will be made.

Please note that you are not able to file a claim with the carrier directly as we are the shipper, and you must make sure to notify us of any damage to an item within the above stated time frames.

  • An exchange or refund will be issued once the carrier claim is approved.
  • Please note that a Damage Claim will normally take a minimum or 14 business days to be processed by the carrier.

  Tampered and Partial Loss Items: In the case that a package is received which is missing any part of the original order or item a Tampered Claim will be filled by us as the shipper with the carrier upon your notification of the loss or tamper to us.

  • We must be notified of any loss or tamper to your shipment within 10 days of the delivery of your shipment.

All original packaging must be kept intact by the buyer in order for a carrier claim and inspection to be initiated by us once we are notified of the tamper and partial loss to your shipment.

Please make sure your buyer is aware that they must retain the original shipping box which contains the carrier's shipping label and original tracking number.

  • Once a Tampered and Partial Loss pick up is scheduled by us, most carriers will make 3 attempts to retrieve the Tampered and Partial Loss package from your buyer's location for the inspection. It is imperative that your buyer has the item ready for the carrier pick up the next day after the Tampered and Partial Loss pick up is scheduled as this is when the first retrieval attempt will be made.

Please note that you are not able to file a claim with the carrier directly as we are the shipper, and you must make sure to notify us of any Tamper and Partial Loss to an item within the above stated time frames.

  • An exchange, credit or refund will be issued once the carrier claim is approved.
  • Please note that a Tampered and Partial Loss will normally take a minimum or 14 business days to be processed by the carrier.

  Lost Claims: In the case that an item is lost in transit and does not arrive to its destination after it has been provided to the carrier by us, as the shipper we will file a lost claim with the carrier once we are notified that an item has not reached its destination successfully.

  • Please note that you must notify us of the loss of any shipment within 30 days after its shipping date.

Once we are notified that an item has been lost in transit we will immediately file a claim for loss with the carrier.
All lost claims will be processed according to the carrier's terms and regulations.
Please note that a lost claim may take a minimum of 14 business days to be processed by the carrier.
A refund, exchange or credit may be issued only once the claim is processed and approved by the carrier.
We do not encourage you to place any replacement orders for lost packages as the item may still be delivered to your buyer at any time until the claim is processed and approved.

In the case that you have selected a signature requirement for the delivery of your package and item has been delivered to its destination and a signature has been obtained at the point of delivery, a lost claim will not be able to be filed.

  • If a signature was not requested during the checkout, please note that a lost claim will not be permitted to be filed as per carrier regulations in the case that an item is delivered to its destination without a signature, or has been left at the front doorstep of its destination according to the carriers tracking information. (All orders with a product value of $100.00 or greater will be shipped with a Signature Requirement.)

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