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Our roots...

MindWare is an award-winning creator, manufacturer, and distributor of Brainy Toys for Kids of All Ages. Our diverse product line includes games, puzzles, brainteasers, arts and crafts activities, mysteries, mazes and more. Our goal is to place high quality toys that teach and entertain into the hands of children and adults. Our founder, Jeanne Voigt, started MindWare in 1990 with a small retail store in the Uptown area of Minneapolis. From there, the company has evolved into a cat...

Our roots...

MindWare is an award-winning creator, manufacturer, and distributor of Brainy Toys for Kids of All Ages. Our diverse product line includes games, puzzles, brainteasers, arts and crafts activities, mysteries, mazes and more. Our goal is to place high quality toys that teach and entertain into the hands of children and adults. Our founder, Jeanne Voigt, started MindWare in 1990 with a small retail store in the Uptown area of Minneapolis. From there, the company has evolved into a cataloger, web retailer and distributor. In 2011, MindWare mailed more than 12 million catalogs to consumers and educators throughout the United States.

Our company...

MindWare proudly distributes products to parents, homeschoolers and educators both in the U.S. and around the globe.

Our mission is to market a collection of unique learning products that engage, educate and entertain.

Over the years, MindWare has been dedicated to providing children with high quality educational products. MindWare has also developed its own Brainy Toys for Kids of All Ages. Our first product, Bella’s Mystery Deck, which debuted in 1997, is still a best seller a decade later. In 2001, after countless requests from retail stores, MindWare started offering its line of products to independent retailers nationwide. MindWare's wholesale division supplies our MindWare products to specialty toy stores, the educational supply industry, gift stores, museum stores, arts and crafts stores, mail order catalogs, online retailers and other retail outlets worldwide.

MindWare products have received many prestigious awards over the years including Parents' Choice, iParenting Media, Oppenheim Toy Portfolio, Dr. Toy and Mensa Select to name a few. MindWare’s most awarded game of all time, Qwirkle, is the recipient of the 2007 Mensa Select® Award, Parents’ Choice Gold Award, Major Fun Award and it was named Game of the Year by boardgamenews.com. In 2009 we will release 16 new products!

Our guarantee...

We are committed to providing our customers with the best Brainy Toys in the world. That’s why we have a guarantee on every product we carry. We are committed to providing unique, high quality learning products:

 If you’re not happy with any item, simply exchange it or return it at anytime for a full refund of the product purchase price. We want you to be satisfied!

Our customers...

Our goal is to create a positive relationship with you. We will:

  • give you unique, high quality Brainy Toys and guarantee a unique, positive, and high quality shopping experience
  • provide you with knowledgeable and friendly customer service representatives who are able to help you make the best selections
  • answer your call quickly, handle it in a timely & professional manner, and assist you to your satisfaction
  • deliver your orders on time, with the correct products, and exceed your expectations
  • resolve issues to your satisfaction if you need to call customer service

Customers have come to recognize the MindWare catalog and the MindWare brand as a trusted resource for their families and friends. We remain committed to growing our line of unique and high-quality Brainy Toys for Kids of All Ages. Check us out for the best selection of "Brainy Toys" around!

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Customer Service Phone: 1-800-274-6123
30 days90 days12 monthsLifetime
Positive 95% 94% 97% 96%
Neutral 2% 1% 1% 2%
Negative 2% 4% 2% 3%
Count862893,5547,963

Satisfaction Guaranteed

We stand behind our commitment to provide you with top-quality products. If you’re not happy with any item, simply exchange it or return it at any time for a full refund* of the product purchase price. We want you to be satisfied! Shipping (& handling) fees are non-refundable. If you need assistance, please call 800-274-6123 or fax us at 888-299-9273.

* Please make sure all items are packaged adequately to avoid damage in shipping to ensure a full refund.

Returns

You may return an item at any time for a full refund* of the product purchase price. You are responsible for the return shipping cost. Shipping (& handling) fees are non-refundable. We will pay the return shipping costs if the return is a result of our error** (wrong item, defective item).

*Please make sure that all items are packaged adequately to avoid damage in shipping to ensure a full refund.
** Save the item(s) and packaging and call us at 800-274-6123 Monday through Friday, 8am to 5pm CST to receive a prepaid return label.

Refunds

You should expect to receive your refund in 3-4 weeks from when you send the return back to us. This includes time for us to receive the return from the shipper, time to process the return, and time for a credit to be processed. Many refunds are processed in less time.

  • Refund will be to the original method of payment only
  • Gift certificates are not redeemable for cash and cannot be returned for a refund
  • If your order was a gift, you may exchange for other MindWare® item(s) or a refund back to the buyer only

Returning Items for a Refund

  • Please fill in Sections 1 & 2 on the back of the packing slip and include your packing slip (or a copy) along with items
  • Please make sure all items are packaged adequately to avoid damage in shipping to ensure a full refund
  • We suggest you insure all returns
  • Refund will be to original method of payment only
  • Shipping (& handling) fees are non-refundable

Damaged in shipment? Save the item(s) and packaging and call us at 800-274-6123.

If your order was a gift: Exchange for other MindWare® item(s) or a refund back to the buyer only.

Where to return? Return to: MindWare® Returns, 1787 Gateway Blvd., Arden Hills, MN 55112

Still have questions? Please call us at 800-274-6123. Our customer service representatives are available Monday-Friday from 8am to 5pm CST.

Contact this seller Phone:1-800-274-6123


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


MindWare Shipping Rates

Standard Delivery

Continental U.S., Alaska, Hawaii and U.S. Territories including Puerto Rico Orders

Standard Rates for the First Address

Under $25.00 - $6.99

$25.00 to $49.99 - $9.50

$50.00 to $74.99 - $11.50

$75.00 to $99.99 - $13.50

$100.00 to $149.99 - $15.50

$150.00 to $500.00 - $17.50

$500.01+ - $19.99

These charges go towards the costs of processing your order, warehouse operations, shipping materials and postage required for the timely delivery of your order

If shipping to more than one address, an additional $4.50 charge per address applies

Rush Delivery

Continental U.S. Orders - Physical addresses (Non P.O. Box or APO/FPO addresses

Order Amount/Rush Delivery Rates (per address)

Under $25.00 - $16.99

$25.00 to $49.99 - $19.50

$50.00 to $74.99 - $21.50

$75.00 to $99.99 - $23.50

$100.00 to $149.99 - $25.50

$150.00 to $500.00 - $27.50

$500.01+ - $29.99

These charges are per address.

Alaska, Hawaii Orders Order Amount/Rush Delivery Rates (per address)

Under $25.00 - $21.99

$25.00 to $49.99 - $24.50

$50.00 to $74.99 - $26.50

$75.00 to $99.99 - $28.50

$100.00 to $149.99 - $30.50

$150.00 to $500.00 - $32.50

$500.01+ - $34.99

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

In-stock items are normally shipped within 1-2 business days. Delivery time, and methods are as follows:

Continental U.S. Orders

Physical addresses (Non P.O. Box or APO/FPO addresses

  • Standard delivery is via  U.S. Postal Service (USPS) and normally takes 3-7 business days
  • Expedited delivery is via FedEx and takes 3 business days if ordered by 12 noon central time

P.O. Box addresses

  • Standard delivery is via U.S. Postal Service (USPS) and normally takes 3-7 business days
  • Please Note: Rush delivery is not available to P.O. Box addresses

APO/FPO addresses

  • Standard delivery is via Parcel Post. Our experience has been that these orders are received at the final destination in 4-6 weeks from the ship date.
  • Please Note: Rush delivery is not available to APO/FPO addresses.

U.S. Territories including Puerto Rico Orders

  • Standard delivery is by Parcel Post and normally takes 4-8 business days
  • Please Note: Rush delivery is not available to U.S. Territories including Puerto Rico

Alaska, Hawaii Orders

In-stock items are normally shipped within 1-2 business days. Delivery time, methods and shipping rates are as follows:

  • Standard delivery is by FedEx Home Delivery and normally takes 3-7 business days.
  • Expedited delivery is by FedEx and takes 2 business days if ordered by 12 noon central time

Rush Delivery

Continental U.S. Orders - Physical addresses (Non P.O. Box or APO/FPO addresses

Orders must be received by 12 noon Central Time to ship that day, and are shipped on business days ONLY (not holidays or weekends

Please Note: Rush delivery orders are delivered on business days ONLY (not holidays or weekends).

Privacy and Security

Privacy Policy

MindWare values the privacy of your personal data.


Tax Information

There is no sales tax added to orders except orders shipped to Minnesota (6.875% state sales tax plus any applicable county/local taxes).

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Gift Wrap

Some merchants offer gift wrapping for an additional fee. If MindWare offers gift wrapping for an item, it will be noted in the ordering process. In these cases, you will find details of the gift wrap patterns offered and the cost of the service.

Gift Message

You can add a gift message for each item in your order.  We will include your message on the packing slip.  When you include a gift message with your order, your order is automatically shipped out in a distinctive MindWare box. There is a sticker on the carton that states "A Gift For You".

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