MASTERTRONICS - GLOBAL DISTRIBUTOR OF ELECTRONICS

amazon.com/shops/mastertronics

Mastertronics, Inc. is a global supplier for computers and consumer electronics. We ship our products worldwide to any country. Ask us about our quick & affordable international shipping program.

All of our Brand New products will come sealed with 1 year warranty. All of our Used and Refurbished products will come with Amazon's standard 30 days warranty.

All of our Certified Refurbished (Renewed) product have been tested and certified to work and look like new, wi...

amazon.com/shops/mastertronics

Mastertronics, Inc. is a global supplier for computers and consumer electronics. We ship our products worldwide to any country. Ask us about our quick & affordable international shipping program.

All of our Brand New products will come sealed with 1 year warranty. All of our Used and Refurbished products will come with Amazon's standard 30 days warranty.

All of our Certified Refurbished (Renewed) product have been tested and certified to work and look like new, with minimal to no signs of wear. Certified refurbished products are previously opened and used products. These products are submitted to a rigorous refurbishing process to achieve the highest quality and performance standards. Products may have some observable cosmetic blemishes that do not affect performance. The product is backed by a minimum 90-day warranty, and may arrive in a generic brown or white box. Accessories may be generic and not directly from the manufacturer.

By buying from us you agree that you have read and agreed to all of our policies:

MASTERTRONICS RETURN POLICY:

-Return can only be made within 30 days from delivery date. 
-We are not liable for any international shipping cost.
-Return for damaged/defective item must be made within 30 days from date of delivery.
-If item returned is customer damaged, up to 50% restocking fee may be applied.
-We reserve the right to charge up to 20% restocking fee for "buyer remorse" return due to:

  • Accidental order
  • Better price available
  • No longer needed/wanted
  • Misrepresented return reason
  • Abusing the return process (Stating there is a problem that cannot be found by our technicians upon reviewing the returned product).
     

Notice: Mastertronics, Inc. reserve the right test electronic devices that are returned because they didn't start when they arrived and impose a customer fee up to 20% of the product sales price if the customer misrepresents the condition of the product.

Warning: Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee (up to 50%) based on the condition of the product.

If you have any question, please email us at support@mastertronics.com or call us:

Customer Service : 1-855-876-6427 (Mon-Fri: 9-5 CST)
Customer Service : 1-855-TRONICS (Mon-Fri: 9-5 CST)
amazon.com/shops/mastertronics

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MASTERTRONICS - GLOBAL DISTRIBUTOR OF ELECTRONICS Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Unless noted otherwise in the ordering pipeline, MASTERTRONICS - GLOBAL DISTRIBUTOR OF ELECTRONICS ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

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Privacy Policy

MASTERTRONICS - GLOBAL DISTRIBUTOR OF ELECTRONICS values the privacy of your personal data.

Tax Information



For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Help

Return Policy:
30 Days return policy.  Buyers pay shipping fee to send it back.  15% restocking fee applies for all opened product, up to 50% restocking fee if there are missing parts/original box. Defective must be reported within 14 days. 

FYI:
Amazon's official return policy for computer category (include desktop pc, laptop computers, netbooks, mac books, ipads&tablets, computer monitors):
//www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=901900

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