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Karmaloop.com is an independently owned online retailer that specializes in reaching the international streetwear/Verge culture fashion and lifestyle community. Since its creation in 2000 by streetwear enthusiast Greg Selkoe, the site has evolved from a one-man-show into an online powerhouse with millions of monthly unique visitors from around the world. 
 
Karmaloop.com is more than just an online store; it's a hub for a community of global hipsters, influencers and alphaconsumers--the discernin...

Karmaloop.com is an independently owned online retailer that specializes in reaching the international streetwear/Verge culture fashion and lifestyle community. Since its creation in 2000 by streetwear enthusiast Greg Selkoe, the site has evolved from a one-man-show into an online powerhouse with millions of monthly unique visitors from around the world. 
 
Karmaloop.com is more than just an online store; it's a hub for a community of global hipsters, influencers and alphaconsumers--the discerning consumer group with distinct taste and a connoisseur-like approach to fashion and style; a group that has tremendous power to influence its peers and greater pop culture. Karmaloop.com retails over 150 of the world's hottest streetwear brands to young fashion influencers in over 35 countries. In November 2007, Karmaloop added to its repertoire by launching its popular and innovative lifestyle and culture online video site, KarmaloopTV.

Customer Experience

Images are all custom shot for Karmaloop primarily by Boston photographer Chris Churchill. We use "real-world" models and models from CLICK Models of Boston (617-266-1100). Karmaloop is a total quality-oriented company, committed to a long-term vision, which includes a high awareness of customer service excellence.

Questions

Karmaloop is committed to total customer satisfaction. If you have any questions regarding your order or your shopping experience at Karmaloop, we want to hear from you. Please contact us with any questions.

Via Phone: (866) 658-1902 (Monday through Friday, 9:30 a.m. to 6:00 p.m. Eastern Standard Time.)

Suggestions

Karmaloop wants to know what you think! We are always eager to find out what you like, what you don't like, or how you feel. Please e-mail us with any comments or suggestions on which brands to carry or your shopping experience. Please get in touch.

Mailing Address: 

Karmaloop Inc.

334 Boylston Street – Suite 500

Boston, MA 02116


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Negative - - 13% 5%
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  •  You may return an item for a monetary refund within the first 30 days of receipt as long as it’s in its original condition.
  •  You may return a Bargain/Sale item for an exchange, or a monetary refund within 30 days of receipt as long as it’s in its original condition.
  •  You may return a Clearance item for an exchange,  or a monetary refund within 30 days of receipt as long as it’s in its original condition.
  •  Products must be in the condition in which you received them and in the original box/packaging.
  • Sneakers/shoes must be put in a shipping box when returning; DO NOT use the original sneaker/shoe box as a shipping box. A 30% restocking fee will be assessed on any return received where the shoe/sneaker box is used as packaging.
  • Items worn, washed or with stains cannot be returned.
  • There will be a $5 fee for items returned without an RA number.
  • Shipping & handling is not refundable for returns.

Once we have received your return at our warehouse, it should take approximately 10 business days to complete.

If you have any questions about your return status, please contact customer service.
 1-877-Go-Karma


Shoe Return Policy
  • We accept returns for shoes 30 days from the date of receipt only if they are unworn.  
  • Any shoe that has wear on it without a defect CANNOT be returned. A refund will not be granted for items which are returned with obvious wear; Karmaloop is not responsible for shipping the shoes back to you
  • Wear and damage will be determined by the Karmaloop staff
  • All returns must come with the original shoe box.
  • DO NOT use the shoe box as the shipping box because they would be damaged in transit. Any returns without the original shoe box or with damage to the shoe box will be subjected to a 30% restocking fee.
Swimwear & Underwear Policy

  • Karmaloop does not accept returns of Swimwear or Underwear (this includes refunds, exchanges and store credit). This policy is enforced due to hygiene concerns.


Partial Refund & Fees

  • There will be a $5 fee for items returned without either the original receipt or an RA number.

Price Adjustment Policy
  • Karmaloop offers a one time price adjustment as long as the adjustment is done within 14 days of the purchase date.
  •  Items on sale due to warehouse sale are not eligible for a price adjustment.
KAZBAH Store
  •  All Kazbah order's are dropship items. Kazbah order's will be shipped directly from the manufacturer. Any questions regarding these items, please contact the brand directly. Any Returns or Exchanges please contact the brand directly. Brand contact info is listed in the description of the item.


Contact Us
Email:   returns@karmaloop.com
Phone:  1-877-GO KARMA
Hours:  Monday-Friday: 9:00AM-12:00AM EST

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Karmaloop Shipping Rates


Listed below are shipping details for Karmaloop, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping Rates for all products (excluding Books, Music, Video and DVD)
All Regions
Continental US
Continental US Street · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $7.95
$25.01 to $50.00 $9.95
$50.01 to $74.99 $11.95
$75.00 to $100.00 $13.95
$100.01 to $150.00 $13.95
$150.01 to Up $13.95
Continental US PO Box · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $7.95
$25.01 to $50.00 $9.95
$50.01 to $74.99 $11.95
$75.00 to $100.00 $13.95
$100.01 to $150.00 $13.95
$150.01 to Up $13.95
Continental US Street · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $50.00 $15.95
$50.01 to $100.00 $19.95
$100.01 to $150.00 $22.95
$150.01 to Up $22.95

* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


*  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
    Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Unless noted otherwise in the ordering pipeline, Karmaloop ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

Karmaloop's Privacy Policy

Karmaloop collects customer information so that we can offer our valued customers the products that they want. We respect your privacy and assure you that we will maintain and use this information responsibly.

Personal information that you provide to us is maintained in private files on our secure Web server and our internal systems. Karmaloop will not sell or release your e-mail address or any other information to any other parties.


Tax Information

At this time, additional taxes will not be added to items sold by this merchant.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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