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Thanks for your interest in luggageplanet. Our local store has been business since 1946, our mission is to help our customers find the best luggage available and help with service after sales.
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Customer Service Phone: 800-355-6213
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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.



LuggagePlanet Shipping Rates

  • All items over $50.00 USD will receive free ground shipping (Continental USA only)
  • All Items under $50.00 USD will be charged according to our shipping rates (please see shipping rates)

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

LuggagePlanet Shipping Policies:

  • Items over $50.00 USD will receive free ground shipping (Continental USA only)
  • Shipping methods used: DHL, UPS, USPS
  • Most in-stock items ship within 1-3 business days
  • Most small item (including small leather goods, travel accessories and gift items will ship via USPS First Class. )
  • You may return new, unopened items within 30 days of delivery for a full refund. Items should be returned in their original product packaging including tags. Please email us for the return address.  Include a copy of your order.
    Items that have been used will not be accepted for return.  Return shipping is the responsibility of the buyer. Luggageplanet will not pay for return shipping, unless the item is defective or we shipped the wrong item.  
  • Shipping prices prices quoted for international orders DO NOT cover VAT tax.  All import duties, taxes and fees for international orders are the responsibility of the buyer.  We do no cover VAT tax.
  

Privacy and Security

Privacy Policy

LuggagePlanet will not share your information (including email) with any third party company. 
Your personal information will only be used for order fulfillment purposes (i.e.  order confirmation & tracking information)


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from LuggagePlanet through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from LuggagePlanet may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from LuggagePlanet through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Q: What is you return policy?
A:You may return new, unopened items within 30 days of delivery for a full refund. Items should be returned in their original product packaging including tags. Please email us for the return address.  Include a copy of your order.
Items that have been used will not be accepted for return.  Return shipping is the responsibility of the buyer. Luggageplanet will not pay for return shipping.
Q: Do I get a refund on expedited shipping charges?
A: Expedited shipping charges will not be refunded.
Q: What if the product is defective?
A:  Please contact the manufacturer or contact us and we will be happy to assist in any warranty related claims.
 Q: Do shipping prices for international shipping include VAT tax?
 A: No, Shipping prices prices quoted for international orders DO NOT cover VAT tax.
Q: Are international shipping import taxes and duties paid for by seller?
A: No, shipping import taxes and duties are responsibility of the buyer.  We DO NOT pay for shipping import taxes/duties or any type of fees.

Return Policy

You may return new, unopened items within 30 days of delivery for a full refund. Items should be returned in their original product packaging including tags.

Gift Wrap

Some merchants offer gift wrapping for an additional fee. If LuggagePlanet offers gift wrapping for an item, it will be noted in the ordering process. In these cases, you will find details of the gift wrap patterns offered and the cost of the service.

Gift Message

Add a gift message for Free.
If you select one of our gift-wrap options, we'll include your message on the packing slip. (if available, we will write your message on a generic card)

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