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MobileCity Online: Your Online Mobile Mega Store
 
About Us
Since our launch in 2000, MobileCity Online has been one of the fastest growing cellular and data solutions provider on the web where we present the industry's latest mobile hardware devices at the time they are introduced by the manufacturer, coupled with the latest accessories that are available at the very same time.

MobileCity Online's service and selection is second to none- combining an exceptional shopping experience. We stoc...
MobileCity Online: Your Online Mobile Mega Store
 
About Us
Since our launch in 2000, MobileCity Online has been one of the fastest growing cellular and data solutions provider on the web where we present the industry's latest mobile hardware devices at the time they are introduced by the manufacturer, coupled with the latest accessories that are available at the very same time.

MobileCity Online's service and selection is second to none- combining an exceptional shopping experience. We stock over 20,000 items located in our local warehouse, enabling accurate and on time delivery. Whether you're interested in the coolest mobile phones or accessories, Mobile City Online is guaranteed to have it in day-in and day-out.

MobileCity's service and selection is second to none, combining an exceptional shopping experience with ample ways to explore and review the hottest technology trends in wireless email devices to the coolest mobile phones.

As a leading reseller of wireless mobile and data products, in addition to being a complete resource for businesses and mobile professionals, MobileCity Online offers a vast selection of name-brand products and customized support services for individuals and businesses.

Our product offerings include:Windows Mobile, Symbian, Linux, Anderoid, PDAs, and SmartPhones.Also supply the largest selection of carry cases,skins,bluetooth headsets,chargers,car kits and much more.Merchandise from your most popular manufacturers such as RIM (Blackberry), Samsung, LG, HTC,Sony, Nokia, Motorola,Google and many more.

Mobile City Online's guiding philosophy is to focus solely on the wireless industry. It is this profound understanding of the industry that allows us to offer the most up-to-date and widest array of hardware, accessories and services to our loyal customer base.

Our success is due in part to the long, continued relationships with our loyal customers.

Whether you're shopping with us for the first time or have bought from us many times before, our goal is to make your shopping experience as informative and as easy as possible. In addition to our online services, you can phone and speak to our experienced customer/sales representatives for more personal assistance 9am-6pm Mon-Fri.



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Have a question for MobileCityOnline?
Customer Service Phone: 800-206-2116
30 days90 days12 monthsLifetime
Positive 99% 99% 98% 96%
Neutral 0% 0% 1% 2%
Negative 1% 1% 1% 2%
Count3489734,68352,267
Return Policies

14 days for mobile phones, smart phones and tablet PC's. (Restocking fee applies)
30 days for mobile accessories.

Return Rules:

All returned merchandise must be unregistered, in complete original manufacturer's packaging, same condition as sold, with all accessories, literature, instructions, documentation and blank warranty cards in order for us to accept back at our facility.

Phones must register less than 30 minutes cumulative talk time and show no signs of use in order to receive RMA#.

Return freight is the sole responsibility of the consumer.

Shipping and handling fees are non refundable. (Including all refused and unaccepted packages).

Not responsible for personal data or items left in returned merchandise.

Refunds on returned items which were paid for by credit card will only be made by crediting the account charged for the purchase.

Refunds on returned items which were paid Via Amazon Gift Card or Major Credit Card will be returned the same way within a 3-5 day time frame from when package hits our facility.

If any of the above conditions are not met, MobileCityOnline reserves the right to refuse or return the item at the customers expense.

Restocking Fees on Mobile Phones, Smart Phones and Tablet PC's:

These are the standard restocking fees that will be charged on all phone returns. NO EXCEPTIONS

15% restocking fee if worn/used condition on device or accessories although returned within the 14 day time frame from when received.

Accessories missing from box that were initially included but not received when returned will be charged retail price and deducted from account when refund process takes place.

Restocking Fees on Mobile Phone Related Accessories:

MobileCityOnline reserves the right to charge a restock fee of not less than 15% on returned accessories that are not returned in Like-New condition.

We cannot accept returns on:
Software once opened.
All consumables, including but not limited to recordable media, digital memory, tapes, batteries, etc.

Items past the Amazon.com  30 day return  policy must be taken up with the manufacturer of the product received to activate warranty.


For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




MobileCityOnline Shipping Rates

Delivery Charges:

Ground
Continental U.S. - 1st item: $3.95 + $1.50 each additional item added to the order. (Delivery time: 5-7 business days)


Express 3 day

Continental U.S- 1st item: $10.95 + $2.00 each additional item that is added to the order. (Delivery time: 3 business days at the most)

Express 2 day

Continental U.S- 1st item: $17.95 + $3.00 each additional item that is added to the order. (Delivery time: 2 business days)

Please allow up to 24 hours for verification  and automatic upload email notification of shipping/tracking number sent to email address supplied at checkout.

Listed below are shipping details for MobileCityOnline, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Expedited
Two-Day
Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days
  per Item $1.50 $2.50 $4.00
  per Weight (lbs) $0.00 $0.00 $0.00
  per Shipment $2.45 $7.45 $13.95
Continental US PO Box ETA 3 - 5 business days 1 - 3 business days ---
  per Item $1.50 $2.00 ---
  per Weight (lbs) $0.00 $0.00 ---
  per Shipment $2.45 $6.98 ---
Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days ---
  per Item $2.00 $2.00 ---
  per Weight (lbs) $0.00 $0.00 ---
  per Shipment $7.95 $22.95 ---


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

SHIPPING:
At the present time, we only ship to the Continental U.S., Alaska, Hawaii U.S. territories  and Canada.

All orders are processed upon receipt. Actual shipping time is contingent upon availability of merchandise and credit verification through Amazon.com. Most orders are shipped within 1-2 business day of receiving your order. In the event of delays every effort will be made to contact you by phone or email address provided. If the delay is due to a sudden back order, you will receive notice immediately.

Privacy and Security

Privacy Policy

MobileCityOnline values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from MobileCityOnline through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from MobileCityOnline may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from MobileCityOnline through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Manufacturer Contact Information

Motorola Customer Care: 800 668-6765 
Nokia Customer Service: 888 665-4228 
Samsung Customer Service: 888 987-4357 
LG Customer Service: 800 793-8896 
Sony Ericsson Customer Service: 800 374-2776 
IGO Customer Care:888-205-0093  
Jabra Customer Care: 800-327-2230  
Griffin Customer Service: 615-399-7000 
Shure Customer Service: 847-600-8440 
Body Glove Customer Service: 630-893-1600 
Plantronics Customer Service: 800-544-4660 Ext. 5538 
PalmOne/Treo Customer Service: 888 565-9393 
Zip-Linq Customer Service: 800-609-7550  
BlueAnt Product Care: 866 981-3032  
NLU Customer Service: 801-495-3514

Jawbone Customer Care: 1-877-ALIPHCO (254-7426)


 

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