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UnbeatableSale, Inc

Customer Service Department Hours of Operation:

Monday-Thursday between 9-5 EST, and Friday between 9-4 EST  

Our company, UnbeatableSale, Inc. is a privately held direct marketing retailer, and our management shares more than 30 years of experience in the direct marketing and consumer goods industries. We are a member of the Better Business Bureau.

Our mission is "to meet consumer demand in a demanding world".

Our vision is to engender and satisfy the loyal customer who know exactly what the...

Customer Service Department Hours of Operation:

Monday-Thursday between 9-5 EST, and Friday between 9-4 EST  

Our company, UnbeatableSale, Inc. is a privately held direct marketing retailer, and our management shares more than 30 years of experience in the direct marketing and consumer goods industries. We are a member of the Better Business Bureau.

Our mission is "to meet consumer demand in a demanding world".

Our vision is to engender and satisfy the loyal customer who know exactly what they want, when they want it and how they like it. Our vision includes hands-on customer service making sure each and every customer is treated royally -- completely taken care of to his or her satisfaction.

After years of research and study, the company has developed a unique marketplace for the discriminating shopper, and is prepared to offer our customer special merchandise at the exact moment that they are most prepared to buy. This all encompassing marketplace is an incredible vehicle for satisfying a select segment of consumers who are looking for Quality and Value, and who are loyal to our brand name.

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Have a question for UnbeatableSale, Inc?
Customer Service Phone: 888-657-8436
30 days90 days12 monthsLifetime
Positive 90% 94% 97% 95%
Neutral 2% 1% 1% 2%
Negative 8% 5% 2% 3%
Count1,1813,60416,996230,757

About Unbeatablesale Customer Service:

Customer Service Department Hours of Operation: Monday-Thursday between 9-5 EST, and Friday between 9-4 EST

Please note that during peak periods you may be required to leave a message. All emails and messages will be returned ASAP.

Cancellation Policy: We do not cancel orders preship at this time. Our goal is to ship orders as soon as possible so we have set up our system to automatically process your order as fast as possible. For that reason, once an order has been submitted, it cannot be canceled. If an error is made, we need you to accept the package and request a return authorization to return the package (if our return policy below allows) for a refund. Please be sure that you want to make the purchase before submitting the order. Orders refused at delivery will be assessed all of the applicable fees including the return fee, our shipping costs and a 25% restocking fee.

Freight & Shipping Charge Policy: All items sold by UnbeatableSale have a set shipping charge based on items weight. Most items ordered from UnbeatableSale are shipped via UPS. Extra heavy items such as furniture will be shipped via courier, or Truck Freight and may take some extra time to arrive. Please allow at least 1-2 weeks for all furniture items to ship. If you ordered two or more items, you may receive them in multiple boxes on different days, because of varying item availability and shipping locations. We do not charge you extra shipping for split shipments. Many of our items have FREE SHIPPING, but this policy applies only to items marked as free shipping, and being shipped to the continental United States.

Return Policy

Our return policy is one of the most highly rated today. UnbeatableSale has a money back guaranty on products returned within 30 days. In order to receive proper credit on your return, please contact us for an RA. Once you receive an RA via email all items must be returned within 30 days of receiving your order. We do not accept returns after 30 days. If the package is refused or returned without our issuing of an RA or without the RA # on it, a restocking fee will be applied. We will be unable to refund your cost of the original shipping if you decide that you do not want the order after it has already been submitted. Please note: We do not issue prepaid return labels. All returns must be in their original carton with all packing material intact. All returns must be sent freight prepaid by the customer and insured. Please Note:

1) For all Furniture items we will replace any parts that are damaged but the item may not returned if there is buyers remorse.

2) We will not accept returns on Sports related autographed Memorabilia and Collectables or on any custom made items such as any customized car mats or childrens furniture.

3) We will not accept returns on any Shavers, Personal Care items, or Intimate products that have been used.

4) We will not accept returns on any Software, Video Games, Computer Parts, or Laptop/PC's.

5) We will not accept returns on any Costumes purchased from Aug. 1 until Oct 30. - after the date of October 30.


Delivery and Damaged Shipments 1) Fully inspect all deliveries before signing the receipt even if you do not plan on opening the carton right away. If you do not call us within 7 days of receipt of the item to let us know about shipping damage, we will not be able to refund you. 2) Write down any visible damage such as box crushed, torn, creased and other circumstances about the delivery. 3) If you find concealed damage, save the carton and packaging material. Call or email our customer service department immediately.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.



UnbeatableSale, Inc Shipping Rates

We ship via UPS or truck freigh for extra heavy items. Custom ordered items and special order items may require additional processing time. We will notify you by email if there are any unexpected delays.

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Our Freight & Shipping Charge Policy

All items sold by UnbeatableSale have a set shipping charge based on items weight. Most items ordered from unbeatablesale.com are shipped via UPS. Some items have a free shipping offer, FREE SHIPPING offer valid in the 48 Continental US only.

Privacy and Security

Privacy Policy

UnbeatableSale will keep all your information completely private and will not sell your information to any third parties!

 

In order to receive proper credit on your return, please contact us for an RA. Once you receive an RA all items must be returned within 30 days of receiving your order. We do not accept returns after 30 days. If the package is refused or returned without our issuing of an RA or without the RA # on it, a restocking fee will be applied. We will be unable to refund your cost of the original shipping if you decide that you do not want the order after it has already been submitted.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from UnbeatableSale, Inc through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from UnbeatableSale, Inc may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from UnbeatableSale, Inc through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Looking to Contact Customer Service??

Via Email: Use the Contact Us Form on Amazon

Via Phone: 888-657-8436

What to do it the item arrives Damaged?

1) Fully inspect all deliveries before signing the receipt even if you do not plan on opening the carton right away.
2) Write down any visible damage such as box crushed, torn, creased and other circumstances about the delivery.
3) If you find concealed damage, save the carton and packaging material. Call our customer service department immediately at (888)657-8436.

Do I need an RMA to return a product?

A return authorization number is required for ALL returns. A restocking fee will be applied to any order returned without an RA number.

 

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