Automotive Deals HPCC Amazon Fashion Learn more Discover it $5 Albums Fire TV Stick Handmade school supplies Shop-by-Room Amazon Cash Back Offer showtimemulti showtimemulti showtimemulti  Amazon Echo  Echo Dot  Amazon Tap  Echo Dot  Amazon Tap  Amazon Echo Starting at $49.99 All-New Kindle Oasis Segway miniPro
**********IMPORTANT**********
PLEASE KEEP THE ORIGINAL RETAIL PACKAGING (WITH UPC INTACT) AND ALL INCLUDED ACCESSORIES FOR AT LEAST 30 DAYS FOR RETURN PURPOSES. WE DO NOT ACCEPT RETURN WITHOUT THEM.
**********IMPORTANT**********

Return Policy:
- The following items are not eligible for refunds (replacement only):
* Opened media products, such as video games, software, DVDs, Blu-rays, blank media, etc.
* Opened motherboards
* Unlocked phones
* Software with visible license key on the outside of the packa...
**********IMPORTANT**********
PLEASE KEEP THE ORIGINAL RETAIL PACKAGING (WITH UPC INTACT) AND ALL INCLUDED ACCESSORIES FOR AT LEAST 30 DAYS FOR RETURN PURPOSES. WE DO NOT ACCEPT RETURN WITHOUT THEM.
**********IMPORTANT**********

Return Policy:
- The following items are not eligible for refunds (replacement only):
* Opened media products, such as video games, software, DVDs, Blu-rays, blank media, etc.
* Opened motherboards
* Unlocked phones
* Software with visible license key on the outside of the packaging
* Refurbished/Used products
* Printers which toner, ink, or cartridges have been opened and or installed.

- The following conditions are not acceptable for return, and will result in the merchandise being returned to you:
* Any product that returned without all original packaging and accessories, including the retail box, manuals & other paper materials, cables, and all other items originally included with the product.
* Any product that does not have matching serial number to the one printed on the retail box.
* Any product that found to be damaged due to physical abuse or misuse.
* Any product that exhibits physical damage.
* Any product that missing UPC on the retail box (for mail-in rebate purposes).
* Any product that returned with markings or writings made by customer on the original box.
* Any opened consumable items, such as ink, toner, cartridge, CD/DVD Media, Paper Products, etc.
* Printers which toner, ink, or cartridges have been opened and or installed.

- We accept returns within 30 days from the date of purchase, either for a refund or replacement.
- Dead/Damaged On Arrival (DOA) items must be claimed within 72 hours of delivery date.
- Lost or non-receipt package must be claimed within 72 hours of delivery date.
- All returns must be sent within 14 business days after we approved your return request, or after our first response to your return request, whichever is sooner.
- All returns must be approved with an RMA. Returns without RMA will not be processed.
- All returns are subject to a 15% restocking fee.
- Shipping charges are not refundable.
- Warranty cards must be empty (not filled up).
- All returns must include a copy of Amazon.com order receipt.
- Serial number on the unit must match the serial number on the box, on the warranty card, as well as in our record.
- Any sticker on the unit that may void warranty if broken, must still intact (not broken).
- Customer is responsible for all return shipping charges.
- We are not responsible for loss or damage items in return transit.
- Brand new products come with manufacturer's warranty. Refurbished products come with manufacturer's warranty. If you have problem(s) with the item you received, please contact the manufacturer first. Most technical issues are able to be resolved over the phone or on a chat forum by the tech support.
- We process returns on Sat-Sun, the refund or replacement should be processed within the following Mo-Wed.

Pricing Policy:
- We recommend to do your own research before placing an order, so you can get the best deal around.
- Once you placed the order with us, you're paying us to do the research for you and to ship the item to you.
- Our listed price is firm. What you see listed on Amazon.com is how much you have to pay, including the shipping charge.
- Whatever the price you paid for, it will not be refunded unless the order is canceled or if the order is returned for a refund.
- The price you paid for will cover Amazon commission & fees, our costs (rent, employees, shipping fees & material), our time to do get the item (research, buying, loading & unloading, unpacking, repacking), and our profit.
- Your payment will not be refunded only because after receiving the item, you found out that you can get it somewhere else for a lower price.
- We are not responsible to get you the best price, you are.

Shipping Policy:
- We ship all orders within 2 business days, a tracking number will be provided for each shipment.
- We have the right to choose any carrier at our discretion at any time.
- We do not ship to outside of US.
- Due to shipper's restrictions, some items don't ship to AK, HI, PR, GU, VI, APO/FPO, and PO Box.
- Due to shipper's tax restrictions, some items don't ship to NJ, NY and TN.
- We ship most items from CA but some items will ship directly from our shipper's warehouse and or the manufacturer's warehouse across the United States.
- Delivery time frame is within 3-10 business days for standard shipping and within 2-5 business days for expedited shipping.
- 2nd Day and Next-Day air shipping only available for our Fulfillment By Amazon (FBA) listings.
- 'Shipping' time frame is the time we take from receiving your order until the carrier receives the package from us. It is usually within 2 business days.
- 'Delivery' time frame is the time the carrier takes from receiving the package from us until delivery to your shipping address.
- Shipping charge is not refundable.

Cancellation Policy:
- Amazon allows you to cancel order within 30 minutes after placing the order.
- After that 30min passed, the order will enter the shipping process and can no longer be canceled.
- After the package ships, the order can no longer be canceled.
- If you still don't want to keep the item, please just refuse the package when it arrives. We will process a refund for you when we receive it back.

Bulk Items Policy:
Bulk Items (including but not limited to items such as Air Conditioners, Televisions, Home Entertainment Systems, Refrigerators, etc) cannot be returned for refund or replacement. Buyers must carefully examine the box your bulk item ships in before signing for the package. Should you observe any damage to the shipping box, or if the wrong product was sent, you must refuse delivery while the shipping courier is still on the premises. If everything is satisfactory, an adult is required to sign the shipping courier's release form to complete delivery. By signing this release, you are acknowledging and agreeing to AndrewSet's policies, understanding that you cannot return the bulk item to AndrewSet, and that the condition of the delivery meets your expectations.

Contact:
Phone: Sorry, not available at this time.
eMail: Contact us thru Amazon system (Contact Seller)
We're unable to provide phone support at this time, but we respond to emails within business hours. If you don't see our response after 1 business day, please check your Spam/Bulk folder and your Amazon inbox.

Store hours: 24/7
Customer Service hours (PST):
Mo - Fri: 10am - 4pm
Sat - Sun: Closed
Federal Holidays: Closed

Website:
www.amazon.com/shops/andrewset

By placing your order from AndrewSet, you agree to AndrewSet's Policies above. Please contact us if you have any question.

Thank you,
AndrewSet.
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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Shipping Policies

Unless noted otherwise in the ordering pipeline, AndrewSet ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

AndrewSet values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from AndrewSet through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from AndrewSet may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from AndrewSet through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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