TheCatandKittenStore

TheCatandKittenStore has been your #1 Distributor of Soft Claws Nail Cap Take Home Kits for Cats, Kittens and Dogs for over 17 years! We offer extra Adhesive Glue and Tips, and the Best Sparkle Ball Pom Pom Cat Toys in assorted sizes and colors. We have so many happy repeat customers. And all our customers and their pets are treated with kindness and care! We give excellent customer care and quick shipping, this is our promise to you! Thank you for coming by! We love to see you and pets again an... TheCatandKittenStore has been your #1 Distributor of Soft Claws Nail Cap Take Home Kits for Cats, Kittens and Dogs for over 17 years! We offer extra Adhesive Glue and Tips, and the Best Sparkle Ball Pom Pom Cat Toys in assorted sizes and colors. We have so many happy repeat customers. And all our customers and their pets are treated with kindness and care! We give excellent customer care and quick shipping, this is our promise to you! Thank you for coming by! We love to see you and pets again and again! 
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Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


TheCatandKittenStore Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

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The total shipping & handling cost will be listed under Order Summary

Shipping Policies

How do you ship?
Unless otherwise noted, ALL items ship USPS *FCM (*first class mail) with a Delivery Confirmation number * Large or more items weight over 1 LB may ship Priority mail with tracking number and insurance.

NOTE: We understand that there are occasions when a return may be necessary. We can't guarantee each and every pet will like or use what has been purchased for them. Please measure & choose wisely when ordering to avoid the extra return restock charges.

Privacy and Security

Privacy Policy

We do not share any information given to Amazon and its consumers with anyone. Period.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from TheCatandKittenStore through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from TheCatandKittenStore may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from TheCatandKittenStore through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

What are Soft Claws?

They are easy to apply at home and cats and their owners love them. They are completely safe and humane and can be used on cats of all ages. Soft Claws are vinyl nail caps that are glued on to your cat's existing nails. They look like a cat's nail, only hollow. They are easy to apply and cats and dogs tolerate them extremely well.

What comes in a kit?

Each kit contains 40 nail caps, adhesive and applicator tips (some larger dog sizes do not require tips).

Do I need help?

Most people apply the nail caps themselves. Some enlist the help of a friend or family member. This is a good idea at first if you are not used to handling your cat alone. If you can trim your cat's claws, you can apply the nail caps. Some people may ask their Veterinarian or Groomer to apply on subsequent visits.

Reward!

After application give your pet a treat such as food or a cat toy to distract and promote activity.

How to apply

First Trim Cats nails to just before the quick. (Do not to cut the vein in the nail as this will cause bleeding) 
Do Not trim Kitten Nails.
Trim the nail tip.
Fill nail caps 1/3 full with adhesive. DO NOT OVERFILL!
Extend nails by gently pressing thumb on top with index finger on bottom of paw and gently slide nail cover over your cat's nail / claw. 
Observe cat/dog for five minutes before release.

How long do they last and how often do they need to be reapplied?

Once the nail caps are applied they remain in place for approximately 4-6 weeks. They will fall off with the natural growth of your pets nails. We recommend that you check your pet's nails periodically because usually just one or two fall off at a time and these can be easily reapplied.

Note: While the vast majority of cats acclimate to the claw covers within minutes, some cats may require an adjustment period or may not work with your pet.

Will my pet get used to Soft Claws?

Cat's fastidious natures sometimes causes them to groom the claw covers excessively at first. This may result in one or two falling off. No problem. Just check the claws daily at first and if one is missing, simply replace it with another from the package. Thus, the first package purchased may not last as long as subsequent packages. Again, most cats do not even notice they are wearing them after the first 30 minutes.

"A good tip is to feed your cat his or her favorite food after applying the Soft Claws. This serves as a good reward, special treat and also diverts their attention away from their new acquisition. Some people find it easier to apply the Soft Claws when their cats are sleepy."

Are Soft Claws safe and do they hurt the cat?

Soft Claws are completely safe, painless and non-toxic. Even if they are swallowed, no problem will result. They just pass on through the digestive system. 

The Soft Claw Nail Caps nail adhesive/glue is harmless as well and made especially for Soft Claws products. Cold pressed surgical grade glue is also 100%non toxic.

Can cats still extend and retract their claws with the Soft Claws?

Absolutely! Soft Claws are designed not to interfere with the normal extension and retraction of claws.

Will Soft Claws interfere with my cat's normal scratching and stretching behavior?

No. Your cat can still stretch and make scratching motions but no damage will occur to your furniture because the claw is effectively covered and protected.

How do I know what size my cat needs?

Manufacturer suggested size chart:

Kitten (2-5 lbs.) Soft Claws will fit most kittens by the time they reach the age of 12-16 weeks 1-5 pound weight or (4 months). Some kittens can wear them as early as age 12 weeks (3 months). To test, try a nail cap on first without the adhesive. If it looks too big, don’t glue it on. The nail cap should fit snugly, like a glove. Kittens up to about 5 pounds generally fit the kitten size. Kittens up to about 5 months generally fit the kitten size.
Small (6-8 lbs.) Approximately 6 months of age. Approximately 6-8 pounds. Some kittens at 5 months may need the small size if they are growing fast or are large-breed cats. Small-boned adult cats often wear the small size. If your cat seems smaller than an average full-grown cat, choose small.
Medium (9-12 lbs.) Note: Most average size cats wear medium. If your cat is very small boned, choose the small size. Very large boned cats tend towards large. 
Large (14+ lbs.). Approximately 14 pounds and up. Very large-boned and large-breed cats wear large. Maine Coons, for example, are very large cats and generally wear large. 

Soft Claws for Dogs:

Manufacturer suggested guidelines for dog soft claws nail caps

When you receive the nail caps, try one of first without the glue. If it doesn't fit send the complete package back for refund to reorder correct size.

X-Small - Weight: 1-5 lbs. Examples: Maltese, Yorkie, Chihuahua.

Small - Weight: 5-10 lbs. Examples: Poodle, Rat Terrier, Shih-Tzu.

Medium - Weight: 10-15 lbs. Examples: Boston Terrier, Cocker Spaniel, Lhasa Apso.

Large - Weight: 15-20 lbs. Examples: Westie, Corgi, Schnauzer.

X-Large - Weight: 20-40 lbs. Example: Scottie.

XX-Large - Weight: 40-70 lbs. Examples: Labrador, Shepherd, Boxer

Jumbo - Weight: 70 pounds and up. Example: Great Dane, Bullmastiff, Bassett

Please note each individual pet may have a larger or smaller nail, we cannot guarantee each size will fit each pet exactly. These are the manufacturer’s suggested guidelines.

How to apply Soft Claws for Dogs:

Trim the nail tip.
Fill nail caps 1/3 full with adhesive.
Slide nail caps onto nail. 
Observe dog for five minutes before release
It should fit like a glove. (Don't forget to trim cat and dog nails prior to trying-

How Do I Remove Soft Claws?

The soft claws paws nail caps fall off with the natural growth of your pets claws. As the nail grows, the outer layer of the claw sheds. You may have seen this in some of the soft claws paws nail caps that have already come off. Normally the nail caps fall off in about 4-6 weeks. Some may stay on longer and this is usually not a problem. The only problem that can occur is if the nail grows too long. Pets claws grow in a curved manner. If they are not worn down and grow too long, the nail will start to curve under the paw pad and may start to grow into the bottom of the pad. This usually occurs if the soft claws paws nail caps have been on for more than 10-12 weeks

To Prevent this from happening, check your pets claws periodically to be sure they are not getting so long as to curve under the pad. If they are getting too long, just trim the tip of the nail cap. This will loosen the seal of the soft claws paws nail caps so you can remove it. If it does not easily come off, do not worry, leave it for a few days and it will generally come off on its own. You may want to gently try to remove the nail cap periodically.

By trimming the tip, you will prevent the potential problem of the nail growing into the bottom of the pad.

One note: You may find the outer layer of your pet's nail in the soft claw nail cap that is removed. This is normal because it is being shed with the nail cap.

Once the nail tip is trimmed, you should be able to pull off the remainder of the cap. If not, the soft claw nail caps will fall off in a couple of days after the tips are trimmed.

If you are unable to trim the tip on your own because the tip has grown so far into the pad, you will need to contact your veterinarian.

If the Soft Claws Paws nail caps do not come off, another way to remove them is to trim away small amounts of the top part of the nail cap so that basically you "butterfly" the nail cap open. Trimming away the top ridge will allow you to peel open the soft claws nail cap and remove it from the nail. If you have not already done so, trim the tip of the soft claws nail cap first then start trimming the top ridge.

The best type of clippers to use are the clippers specifically made for cats and Dogs. They like regular small scissors except the tips are crescent shaped instead of straight.

Trim only small amounts of the soft claws paws nail caps away so you are basically "whittling" the nail cap away. Do not trim into the nail.

Can pets get infections from these like humans can get from acrylic nails?

No. Pets claws are completely different from human nails. Pets shed the outer sheaths of their claws periodically. You have probably seen this round their scratching post (or couch). The same happens when they are wearing Soft Claws. The nail cap comes off with the normal shedding of the outer nail sheath. This prevents the possibility of infection.

Can Soft Claws be used on back claws?

Yes. Although most people apply Soft Claws only to the front paws, they can also be used on the back if desired. Applying Soft Claws to the hind claws will help prevent damage from cats jumping on and off furniture. Also, many people have used Soft Claws on the hind claws of cats who have skin problems and scratch excessively. The nail caps help prevent self-inflicted damage from scratching.

Should Soft Claws only be used on indoor cats?

Yes. Soft Claws should only be used on indoor cats because they will blunt the cat's defenses. Cats who go outdoors should not wear Soft Claws.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Returns

Return Policy:
* Returns are accepted within 30 days.

Restocking Fees:
* Returns are subject to a 20% restocking fee. 
* Return Items in original condition past the return window are subject to a 20% restocking fee.
* Returns sent back damaged, missing parts, or not in the original condition are subject to: up to 50% restocking fee. 

Prepaid Shipping Label:
* If you return an item using the Amazon prepaid label from the Online Returns Center, and the reason for return is not a result of our error, the cost of prepaid return shipping label will be deducted from return refund. As per Amazon policy.

Return Authorizations:
* Please send your return back within 14 days of receiving your Return Authorization.

Other Return Requests:
* Defective/Does not work: item will be inspected upon return, if found defective a full refund will be issued; if not found defective, a restocking fee and prepaid label costs will be deducted from refund.
* Did Not Authorize/Unauthorized purchase: prepaid label will be provided by Amazon.
* Item arrived too late: order delivery date will be reviewed, if delivered within Amazons est. delivery times, a restocking fee and prepaid label costs will be deducted from refund.
* Inaccurate website description:  If found to be accurate as described on listing, a restocking fee and prepaid label costs will be deducted from refund.

Incorrect Item Shipped:
* Please use the prepaid return label given by Amazon or if not provided, send the incorrect item back to us via "USPS First Class Mail with Delivery Confirmation". A refund will be issued in full and shipping costs USPS preferred.

UPS delivery method is NOT accepted for returns sent back for refund + shipping.

Incorrect Item Returned:
* For a refund please return the correct item as shipped to you. If an incorrect item is sent to us, or not our product, we will request: If you want the item back, to send us a pre-paid label or it will be discarded after 1 week.

Nail Cap Sizing:
* Nail caps weight chart given is meant to be used as a general guideline from the manufacturer, size and fit may vary due to each pets own nail and body type. 

Exchange Policy:
* As per Amazon policy for 3rd party sellers: we cannot offer exchanges, we suggest you return item, then reorder. 

Refund Processing:
* After receipt and inspection, the refund amount minus any deductions "noted above" will be given from our seller account, within 48 hours. Amazon may take an additional 3-10 days to fully process and issue your refund. You will be notified by Amazon of your items return and refund status. Please check your emails and messages from Amazon. 
* Any questions please contact Amazon customer support.

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