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TheCatandKittenStore

Save a Paw & Don't declaw, just one of our motto's here at TheCatandKittenStore for over 14 years we have been happily serving and helping cats and kittens and their owners, we have many happy repeat customers. All our customers and their pets are treated with care and kindness, this is our promise to you! Thank you! 
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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


TheCatandKittenStore Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

How do you ship?
Unless otherwise noted, ALL items ship USPS *FCM (*first class mail) with a Delivery Confirmation number * Large or more items weight over 1 LB may ship Priority mail with tracking number and insurance.

NOTE: We understand that there are occasions when a return may be necessary. We can't guarantee each and every pet will like or use what has been purchased for them. Please measure & choose wisely when ordering to avoid the extra return restock charges.

Privacy and Security

Privacy Policy

We do not share any information given to Amazon and its consumers with anyone. Period.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from TheCatandKittenStore through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from TheCatandKittenStore may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from TheCatandKittenStore through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

RETURN POLICY:
• Any new and unused resalable return is accepted within 30 days.
• A 20% restocking fee is deducted from all return items deemed in resalable condition.
• Soft Claw Nail Caps returned missing parts; glues, nail caps, applicator tips (if applicable) will be subject up to a 50-75% Restock fee. 
• Soft Claws returns not including ORIGINAL CLAM SHELL AND/OR MANUFACTURER INSTRUCTIONAL CARDBOARD INSERT; will not be accepted for return and no refund given.

PREPAID RETURN LABEL POLICY:
• Any Prepaid USPS postage and shipping label, created by Amazon for returns, price will be deducted from refund.  
• Exception: if a mistake was made by our sending the incorrect goods,, no deduction for prepaid return.

SIZING:
• Weight chart given is meant to be used as a guideline from the manufacturer, size and fit may vary due to each pets own nail and body type. 

EXCHANGE POLICY: 
• We do not offer an exchange program on Soft Claws, please return item as per store policy and repurchase size needed. 

REFUSED ORDERS or RETURNED; NON DELIVERABLE POLICY:
• A 20% restocking fee is deducted from ALL refused OR non-deliverable as addressed orders.

SHIPPING YOUR RETURN: 
• Return shipping costs and secure packaging is the responsibility of the consumer. Unless we have shipped incorrect item : then contact us directly to resolve;
• For your protection we suggest you ship your package with shipping insurance and provide tracking number.
• C.O.D.'s are not accepted and will be refused.

REFUND TIMES AND DEDUCTION POLICY:
After receipt and inspection, the refund amount minus any deductions, as noted above will be given within 4-5 business days, Amazon may take longer to process the refund, but you will be notified of the items return and refund status. Any questions please contact Amazon customer support.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Return Policy

RETURN POLICY:
• Any new and unused resalable return is accepted within 30 days.
• A 20% restocking fee is deducted from all return items deemed in resalable condition.
• Soft Claw Nail Caps returned missing parts; glues, nail caps, applicator tips (if applicable) will be subject up to a 50-75% Restock fee. 
• Soft Claws returns not including ORIGINAL CLAM SHELL AND/OR MANUFACTURER INSTRUCTIONAL CARDBOARD INSERT; will not be accepted for return and no refund given.

PREPAID RETURN LABEL POLICY:
• Any Prepaid USPS postage and shipping label, created by Amazon for returns, price will be deducted from refund.  
• Exception: if a mistake was made by our sending the incorrect goods,, no deduction for prepaid return.

SIZING:
• Weight chart given is meant to be used as a guideline from the manufacturer, size and fit may vary due to each pets own nail and body type. 

EXCHANGE POLICY: 
• We do not offer an exchange program on Soft Claws, please return item as per store policy and re-purchase size needed. 

REFUSED ORDERS or RETURNED; NON DELIVERABLE POLICY:
• A 20% restocking fee is deducted from ALL refused OR non-deliverable as addressed orders.

SHIPPING YOUR RETURN: 
• Return shipping costs and secure packaging is the responsibility of the consumer. Unless we have shipped incorrect item : then contact us directly to resolve;
• For your protection we suggest you ship your package with shipping insurance and provide tracking number.
• C.O.D.'s are not accepted and will be refused.

REFUND TIMES AND DEDUCTION POLICY:
After receipt and inspection, the refund amount minus any deductions, as noted above will be given within 4-5 business days, Amazon may take longer to process the refund, but you will be notified of the items return and refund status. Any questions please contact Amazon customer support.

Gift Wrap


Gift Message

No gift options are available at this time.

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