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BlockBusterCostumes

BlockBuster Costumes is dedicated to upholding the highest standards for online transactions including quality merchandise, expeditious shipping, exceptional customer service, compromised privacy and security, and complete order transparency.

Our Brand Promise and Returns & Exchanges policies are listed below.

Our Brand Promise
BlockBusterCostumes offers the very best shopping experience available - period. Beginning with order selection, we will always have the very latest, greatest and best costu...
BlockBuster Costumes is dedicated to upholding the highest standards for online transactions including quality merchandise, expeditious shipping, exceptional customer service, compromised privacy and security, and complete order transparency.

Our Brand Promise and Returns & Exchanges policies are listed below.

Our Brand Promise
BlockBusterCostumes offers the very best shopping experience available - period. Beginning with order selection, we will always have the very latest, greatest and best costumes, accessories and décor available in our Amazon store. All items advertised are in stock, and all orders are shipped on the same day or the very next business day. Our total systems integration ensures 100% order accuracy, provides superior time-in-transit with the USPS by utilizing bar-coded processing and 9-digit zip codes with carrier routes, ensures that tracking information is Emailed to all domestic customers at the time of shipping, and allows you to monitor your purchase right up to your front door! What is more, our customer service has more than 10 years selling experience and a lifetime of buying experience - so they know how you want to be treated, and how to make it happen.

BlockBuster Costumes Returns & Exchanges
When purchasing on Amazon, it can be difficult to understand all of the appropriate policies.  We are happy to explain the appropriate policies and terms in detail here.

Many customers know that Amazon has policies that cover returns and exchanges.  In the posted return policy under the section "Items that are Not Returnable" it lists "Items purchased from sellers other than Amazon.com".  BlockBusterCostumes is an independent seller as described here.

The policy also includes a section "Items Purchased from Other Sellers" which states "If the item to be returned was not sold or fulfilled by Amazon.com, you will need to contact the seller directly or follow the specific sellers's return instructions found in the order summary of Your Account".  Please feel free to contact us, or you can read the policy below.

Because we appreciate your business, we offer Amazon customers more advantageous cancellations and return policies than we offer elsewhere.  We do have to recognize the realities of fulfillment and shipping costs, and processing capabilities.  We do ask that customers realize that once an order has been placed it will be acted upon, and we have no ability to affect that.  Customers can cancel orders placed in Amazon during the clearing period when the payment is marked 'PENDING'.  Once the payment clears and is confirmed, it is possible that we will not be able to cancel the order before shipping.  In instances where we are able to have order manually pulled from a packaging line, a $2 cancellation fee will be charged to recognize the picking and restocking of the order.

Please assume that once a payment clears and is confirmed, the order will not be able to be cancelled before shipping.  To cancel an order once it has entered the fulfillment process, you will need to refuse delivery of the item, or return it.  We also have to ask that customers respect the returns process, and realize that only new and unopened items are appropriate for returns.  For qualifying returns, we are able to refund 80% of the item purchase price. 

Please note that once you have refused or returned an item, it has to get from you back to the warehouse, it must be received and processed, and then the refund has to be completed.  As stated in Amazon's return policy, this process can take up to 4 weeks.  We do try to complete refund sooner when possible, but some of these timelines are beyond our control.

Please contact us prior to purchasing if you have additional questions about our return policy.
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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


BlockBusterCostumes Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies


Privacy and Security

Privacy Policy

Our Privacy Policy is designed to assist you in understanding what information we collect, how that information is treated, and protected.

When you purchase from our store on Amazon, your payment information is 100% protected by Amazon.  You pay them, and they in turn pay us.  At no point in time do not have access to any sensitive information from your purchase, and we strongly encourage you to read the posted Amazon Privacy Policy.

The information we do collect for fulfillment purposes includes your address, and contact information. Your address will only be used for the fulfillment of any orders you place directly with us, and your contact information will only be used for critical correspondance like order updates and other communications that are in line with bringing you great value and outstanding service.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from BlockBusterCostumes through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from BlockBusterCostumes may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from BlockBusterCostumes through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

FAQ - FREQUENTLY ASKED QUESTIONS
At BlockBuster Costumes we want to ensure that you have access to any and all information you may want to know. To this end we have developed our automated communications function for order confirmations and shipping status updates, as well as the comprehensive resource list above. Still, we recognize that some people want to know more! The following addresses our most commonly asked questions, and will be updated periodically.

How can you sell so cheap?
We have a global network or manufacturers & importers working to bring you the best pricing possible, and also source deals from overstock, bankruptcy, and other liquidation opportunities!
What is the condition of the products you sell?
All of our items are new in package, directly from the manufacturers.
I have purchased the item - Now what?
Go on through the checkout at your earliest convenience. All information is provided for you there.  The checkout system here on Amazon is truly world class.
Can I buy more of these at the same price?
Yes.  If you have purchased from us here on Amazon, then we can certainly sell you another at the same price. 
What payment methods do you accept?
Purchases on Amazon are made through Amazon.
Do you combine shipping for multiple items?
Possibly.  Carrier costs are now highly dependent on size, and sometimes it is cheaper to ship items individually rather than in a single package.  All items are sold with individual shipping costs.
What are my shipping costs?
Shipping charges for all purchases are listed and agreed to before ordering.  Please carefully choose the appropriate shipping method from the options available at checkout
How long does shipping take?
Almost all of our orders ship within 1 business day of purchase. We do rely on the USPS for pick-up and processing and mistakes can happen, but if you have not received confirmation of your shipment within 2 business days please contact us through the Amazon messaging system.
Do you charge sales tax?
Sorry - Sometimes there is just no way around it. We charge in-state residence the NY State tax.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Costume Size Charts

The BlockBusterCostumes.Com Costume Size List is below.  Please note that costume measurements vary from manufacturer to manufacturer.  We encourage you to contact us if you have any specific questions.

BlockBusterCostumes Returns & Exchanges

When purchasing on Amazon, it can be difficult to understand all of the appropriate policies.  We are happy to explain the appropriate policies and terms in detail here.

Many customers know that Amazon has policies that cover returns and exchanges.  In the posted return policy under the section "Items that are Not Returnable" it lists "Items purchased from sellers other than Amazon.com".  BlockBusterCostumes is an independent seller as described here.

The policy also includes a section "Items Purchased from Other Sellers" which states "If the item to be returned was not sold or fulfilled by Amazon.com, you will need to contact the seller directly or follow the specific sellers's return instructions found in the order summary of Your Account".  Please feel free to contact us, or you can read the policy below.

Because we appreciate your business, we offer Amazon customers more advantageous cancellations and return policies than we offer elsewhere.  We do have to recognize the realities of fulfillment and shipping costs, and processing capabilities.  We do ask that customers realize that once an order has been placed it will be acted upon, and we have no ability to affect that.  Customers can cancel orders placed in Amazon during the clearing period when the payment is marked 'PENDING'.  Once the payment clears and is confirmed, it is possible that we will not be able to cancel the order before shipping.  In instances where we are able to have order manually pulled from a packaging line, a $2 cancellation fee will be charged to recognize the picking and restocking of the order.

Please assume that once a payment clears and is confirmed, the order will not be able to be cancelled before shipping.  To cancel an order once it has entered the fulfillment process, you will need to refuse delivery of the item, or return it.  We also have to ask that customers respect the returns process, and realize that only new and unopened items are appropriate for returns.  For qualifying returns, we are able to refund 80% of the item purchase price. 

Please note that once you have refused or returned an item, it has to get from you back to the warehouse, it must be received and processed, and then the refund has to be completed.  As stated in Amazon's return policy, this process can take up to 4 weeks.  We do try to complete refund sooner when possible, but some of these timelines are beyond our control.

Please contact us prior to purchasing if you have additional questions about our return policy.

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