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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more



HXstore Shipping Rates


Listed below are shipping details for HXstore, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Expedited
Continental US Street ETA 3 - 5 business days 1 - 3 business days
  per Item $2.98 $7.98
  per Weight (lbs) $0.00 $0.00
  per Shipment $1.00 $1.00
Continental US PO Box ETA 3 - 5 business days 1 - 3 business days
  per Item $2.98 $7.98
  per Weight (lbs) $0.00 $0.00
  per Shipment $1.00 $1.00
Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days
  per Item $2.98 $17.98
  per Weight (lbs) $0.00 $0.00
  per Shipment $1.00 $1.00
Alaska and Hawaii PO Box ETA 3 - 7 business days 1 - 3 business days
  per Item $2.98 $17.98
  per Weight (lbs) $0.00 $0.00
  per Shipment $1.00 $1.00
US Protectorates Street ETA 4 - 8 business days 2 - 4 business days
  per Item $2.98 $17.98
  per Weight (lbs) $0.00 $0.00
  per Shipment $1.00 $1.00
US Protectorates PO Box ETA 4 - 8 business days 2 - 4 business days
  per Item $2.98 $17.98
  per Weight (lbs) $0.00 $0.00
  per Shipment $1.00 $1.00
APO/FPO Street ETA 18 - 32 business days 8 - 16 business days
  per Item $2.98 $17.98
  per Weight (lbs) $0.00 $0.00
  per Shipment $1.00 $1.00
APO/FPO PO Box ETA 18 - 32 business days 8 - 16 business days
  per Item $2.98 $17.98
  per Weight (lbs) $0.00 $0.00
  per Shipment $1.00 $1.00
Canada ETA 5 - 10 business days ---
  per Item $0.00 ---
  per Weight (lbs) $6.00 ---
  per Shipment $5.98 ---
Europe ETA 10 - 20 business days ---
  per Item $0.00 ---
  per Weight (lbs) $8.00 ---
  per Shipment $16.98 ---
Asia ETA 10 - 16 business days ---
  per Item $0.00 ---
  per Weight (lbs) $8.00 ---
  per Shipment $14.98 ---
Outside US, Eur., CA, Asia ETA 10 - 20 business days ---
  per Item $0.00 ---
  per Weight (lbs) $8.00 ---
  per Shipment $16.98 ---


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Unless noted otherwise in the ordering pipeline, HXstore ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

HXstore values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from HXstore through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from HXstore may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from HXstore through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

Q: How long do I have to send an item back for either an exchange or refund?
A: We allow 30 days from the date the item is delivered to you for either a refund or exchange. Please see our help section for further details.

Q: Are shipping charges refundable
A: No, shipping and handling charges are non-refundable for any reason. Shipping charges are also a one time use. If your item is Returned To Sender by USPS we will contact you for additional postage.

Q: What items are not refundable?
A: We can NOT take back any points cards that have been shipped out and delivered to the recipient. We also do NOT accept any returns on any cheat codes/enhancers such as the Action Replays, GameSharks, and Xploders.

Q: Can I return my item even though I am outside of the return policy?
A: Yes we can take the item back but there will be a restocking fee applied for any reason. Any item that is still sealed in the retail packaging will receive a 20% restocking fee. Any item that that has been opened and is not defective will receive  up to but not exceeding 50%. This fee is taken off of the purchase price as shipping is automatically non-refundable.

Q: I ordered a battery door but the color is different than what was pictured?
A: Please look in our sellers comment section. Most of our battery doors are assorted colors and we ask the buyer to send a message with their requested color. If we receive no message we pull a random color to ship.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Return and Exchange Policy

Items are accepted back for either a return or exchange within 30 days of the date the item is delivered to the buyer. All video games that are sold as brand new factory sealed are non-refundable. Point cards and cheat enhancers (i.e. Action Replay, Xploder, etc.) for all game consoles are non-refundable. Please contact us with any questions.

Refunds are issued through Amazon for the purchase price. Shipping is non-refundable, a restocking fee of 20% but no higher than 50% (depending on item) can be assessed based on return reason.

Return Postage

It is the buyers' responsibility to pay for return postage on Amazon when wanting to send an item back for either a refund or postage.

The seller only pays for return postage if the seller accidentally shipped a wrong item to the buyer. In that event a prepaid shipping label will be emailed to the buyer.

If exchanging an item the seller will pay for the shipping of the replacement item to the buyer.


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