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Under Armour is a leading developer, marketer, and distributor of branded performance apparel, footwear, and accessories. Our moisture-wicking synthetic fabrications are engineered in many different designs and styles for wear in nearly every climate to provide a performance alternative to traditional products. Under Armour products are sold worldwide and worn by athletes at all levels, from youth to professional, on playing fields around the globe.

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Amazon Order Return Policy

Under Armour will accept returns within 60 days as long as merchandise is in salable condition (unworn, unwashed, and with hangtags still attached). Returns are processed within 10 to 14 business days from the date a package is received in our warehouse.

Under Armour cannot process exchanges for Amazon orders. You must return your original order for a refund and place a new order.

Please Note: Original and return shipping fees are non-refundable.

Mailing in Your Return

Please initiate a return through Amazon’s Online Returns Center. Be sure to include your packlist with your return. If you no longer have your packlist, please include the following information with your return:

Full Name
Amazon Order Number
Items Returning
Reason for Return

Please send your package with the returns form to the following address:

Under Armour® Distribution/Return Center
6611 Cabot Dr.
Dock Door 20
Curtis Bay, MD 21226


Under Armour and Amazon are not responsible for gear that is lost in transit, we suggest shipping returns using a traceable shipping service. 

For more details on Returns, please see our Frequently Asked Questions (FAQs) page. 

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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Under Armour Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Unless noted otherwise in the ordering pipeline, Under Armour ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

Under Armour values the privacy of your personal data.


Tax Information

Under Armour is required to collect all applicable sales tax when an order is shipped to a state where Under Armour has a significant economic presence, or Nexus. Under Armour currently has Nexus in the following states: Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Indiana, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, North Carolina, Nevada, New Jersey, New Mexico, New York, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, and Wisconsin. Some Under Armour gear may be tax exempt depending on the shipping destination and time of year. We cannot list all tax policies here but our system removes tax for qualifying products and/or qualifying totals and complies with tax exempt holidays as defined by individual states. For tax exemptions on specific products based on your shipping destination, we urge you to check your state.

AMAZON FAQs

How can I contact Under Armour's customer service?

Go to the product listing on Amazon.com and click Under Armour’s name. Click the Ask a question button. You can also go to Your Orders, find your order in the list, and click Contact Seller.

How do I change or cancel my order?

We cannot make any changes to orders placed through the Amazon Marketplace.

You are welcome to request an order cancellation by contacting Under Armour's Customer Service Team at 1.888.727.6687. However, please know that in our commitment to process all orders as quickly as possible, we may not always be able cancel an order before it has shipped.

If the order has already shipped, you will need to return the item to receive a refund and then place a new order.

RETURNS FAQs

How do I return merchandise to Under Armour?

Please initiate a return through Amazon’s Online Returns Center. Be sure to include your packlist with your return. If you no longer have your packlist, please reach out to Under Armour to request a new one.

I received the wrong item.  What do I do?

We are sorry for the inconvenience, and will do everything in our power to make it right. Please contact Under Armour, so that we can get a prepaid shipping label emailed to you.

You can contact our Customer Service Team by going to your Under Armour order in Your Orders and clicking “Contact Seller.” Be sure to include your Amazon order number.

Do you offer exchanges?

We do not offer exchanges. If you want a different item you will need to return your item for a refund and place a new order. Unfortunately, we cannot offer partial refunds.

Do I pay return shipping?

Return shipping fees are the responsibility of the buyer. Under Armour and Amazon are not responsible for gear that is lost in transit. Therefore, we suggest using a traceable shipping service when shipping back returns.

If a return is necessary due to a service or shipping error, please contact our Customer Service Team by going to your Under Armour order in Your Orders and clicking “Contact Seller.” Be sure to include your Amazon order number.

When will I receive my refund?

Returns are processed within 10-14 business days after your gear arrives at the Under Armour Distribution/Return Center.  Refunds will be processed back to the original method of payment through Amazon. Your credit may take 1-2 billing cycles to appear on your statement.

ORDERING FAQs

How much is shipping?

Free standard shipping on orders over $49.99

  • Standard Shipping: $3.99 (3-5 business days)
  • 2-day Shipping: $14.99 (2 business days)
  • 1-day Shipping: $24.99 (1 business days)

Can I ship outside of the United States?

We ship to the 50 US states and their territories. International shipping is not available.

We do ship to PO Boxes, Military APO/FPO/DPO addresses, and the US Territories, including the US Virgin Islands, Guam, and Puerto Rico. These orders ONLY ship standard and go out via FedEx Smart Post. Transit time to these locations may vary between 5 to 30 business days.

Do you charge sales tax?

We are required to collect all applicable sales tax when an order is shipped to a state where Under Armour has a significant economic presence, or Nexus. Under Armour currently has Nexus in the following states: Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Indiana, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, North Carolina, Nevada, New Jersey, New Mexico, New York, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, and Wisconsin.

At this time, Under Armour is unable to offer tax exemptions on Amazon. For tax exemptions on specific products, based on your shipping destination, we urge you to check your state & local sales tax authority for complete tax exempt purchasing rules.

Please note that some Under Armour gear may be tax exempt depending on the shipping destination and time of year. We cannot list all tax policies here, but our system automatically removes tax for qualifying products and/or qualifying totals and complies with tax exempt holidays as defined by individual states.

PRODUCT FAQs

What is the difference in your gear lines?

Under Armour apparel is engineered to wick perspiration away from the skin and regulate body temperature; which helps you maximize your performance in the gym, on the practice field, or in the game.

While the technology behind our fabrication is complex, choosing the appropriate gear line is simple: wear HeatGear® when it's hot, ColdGear® when it's cold, and AllSeasonGear® between the extremes:
  • HeatGear® - Designed for temperatures of 75 degrees and above
  • AllSeasonGear® - Designed for temperatures between 55 – 75 degrees
  • ColdGear® - Designed for temperatures of 55 degrees and below

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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